Provider Forum - Better Outcomes for Children and Young People

1. Provider Forum - Better Outcomes for Children and Young People Welcome by Vivianne McKay Service Delivery Manager Commissioning (Vulnerable People)

2. Improving “Wellbeing” with Summer Arts Colleges Dave Bache Targeted Support & Personal Advisor – Emotional Health & Physical Wellbeing Mr. Will Sherratt Project Director Unity Foundation

3. What is a Summer Arts College? • For up to 10 young people (14-18 years old) • 1 or 3 weeks in duration • Intensive programme • Learner can obtain between 2 and 3 Arts Awards • Historically aimed at youth offending (Telford & Wrekin was part of a pilot aimed at CIC/LC and Wellbeing) • Why Summer Arts College? • Improves engagement in education, employment or training • Nationally proven to raise literacy and numeracy levels.

4. Since August 2014, Unity Foundation working in partnership with Telford & Wrekin Council have awarded our Children in Care and Care Leavers 52 accredited Arts Awards. Many of the young people on the schemes have found it hard to engage in mainstream education provisions.

5. Exercise with Mr. Will Sherratt

6. What is a Silver Arts Award and what does it mean to the young people? • GCSE level • Step up from simply performing live to project managing every aspect of their live event • Achievements • Every learner who enrolled on the Silver Arts Award at the Unity Foundation/Telford & Wrekin SAC passed the qualification. • As well as a live performance, the learner's recorded two CD’s and produced their own video log. • 2015 Summer arts college video Leap of Faith......The Jump to Silver Arts Awards in 2015

7. Telford & Wrekin & Unity Foundation Summer Arts College Development Plan 2014 Awarded Discover, Explore and Bronze Arts Award 2015 Awarded Explore, Bronze and Silver Arts Award 2016 Three week Summer Arts College in August (Awarding level to be agreed) Plan to roll out Gold Arts Award (A-level standard) following August SAC. Unity : Distance learning programme

8. We will be happy to answer any of your questions Dave Bache Targeted Support & Personal Advisor – Emotional Health & Physical Wellbeing Mr. Will Sherratt Project Director Unity Foundation

9. Thank you for your time. More to follow on “Unity: Distance learning programme” at the end of this event.

10. Workshops 2 & 3Employment and training support through Job BoxSue Marston and Karen HarrisonSend ReformsNatalie Bevan

11. Better Outcomes for Children in Care Helen Didlock – Commissioning Specialist Taryn Butler - Contracts Officer

12. So What? How can we evidence progress in a Child/ Young Person’s education, emotional health and wellbeing and social care outcomes? Outcomes Tracker Education and attendance data – new system SDQ - new process Better Outcomes for Children in Care

13. Outcomes Tracker - Background West Midlands Sub-Regional Foster Framework Individual Outcomes Monitoring Tracking Form Pilot as part of a dedicated residential contract Reviewed and made amendments following feedback from Social Workers, Residential Provider, Children/ Young People National Takeover Day – shaped the way it looks today Better Outcomes for Children in Care

14. Outcomes Tracked Under the Every Child Matters outcome headings: Be Healthy - Physically Healthy; Feelings and Behaviour; Self Esteem Staying Safe - Keeping Safe Enjoy and Achieve - Education & Lifestyle Making a Positive Contribution – Getting Involved Economic Wellbeing – Money and Independence Linked to the Providers service specification to ensure that everything the Provider needs to do has a positive effect on the Child/ Young Person. Better Outcomes for Children in Care

15. The scores will be rated on a scale from 1 – 5 as follows: • A meeting with Child/ Young Person, their Social Worker and their key worker (Provider) • Child/ Young Person gives a score • Social Worker and key worker give a score • Agree together what the overall score is. 1 Strongly Disagree Scoring and Methodology 2 3 4 5 Strongly Agree Better Outcomes for Children in Care

16. Scoring is based on the extent to which each statement is reflective of the Child/ Young Person • The Provider and Social Worker should take into account the amount of support, supervision and prompting the Child/ Young Person requires from the Provider in order to achieve the outcomes. • The Provider and Social Worker’s are required to personalise the outcomes and discussion points and make them relevant and relatable to the Child/ Young Person. Scoring and Methodology continued Better Outcomes for Children in Care

17. Outcomes Tracker – Spider Web Better Outcomes for Children in Care

18. Split into groups of 3 Appoint each other as Child’s Social Worker, Child’s Key Worker, the Child Cards will be given out advising the Child of their age and key need, risk or presenting behaviour Work through the Outcomes Tracker, using the ‘spider web’ if the ‘Child’ chooses to do so. Outcomes Tracker – Exercise Better Outcomes for Children in Care

19. The agreed overall score is inputted into the Master Outcomes Tracking spread sheet, • This populates a radar graph or a ‘Spiders Web’. • The spread sheet and populated ‘web’ is sent to the Local Authority’s Contracts team and Child/ Young Person’s allocated Social Worker • The Tracker is to be kept by Provider in Child/ Young Person file easily accessible by Reg 43/44 inspectors, Social Worker, OFSTED and the Local Authority’s Contracts, QA and Commissioning Teams. Outcomes Tracker – Exercise Results Better Outcomes for Children in Care

20. Outcomes Tracker – Pilot Feedback The outcome tracker allows an accurate assessment of young people and demonstrates areas of support that young people require in their care needs, development and future planning. The tracker is an aid to identifying and planning key working sessions which links tofuture care planning, the form includes points of discussions which can be directly related to the individual young person and offers clear consultation for the young person to take part in, this promotes more ownership and investment in their care planning. The ‘spiders web’ is a simple visual aid which enables young people to see and determine their progress easily.   It has been interesting to see when completing these forms with the some young people where they score themselves in comparison to the adults scores, it has at times created some healthy debates and gives clear objectives when working with the young people Better Outcomes for Children in Care

21. Outcomes Tracker – Pilot Feedback “The internal outcome monitoring systems used at the home ensures that young people are able to clearly recognise the progress they are making and celebrate their successes  and as a result case files provide young people with a helpful record of their placement . This promotes their wellbeing and their self-esteem” OFSTED Better Outcomes for Children in Care

22. How can the information be used? Provider view Plan key-working sessions, Assists in identifying key priorities when reviewing the Providers placement plan and Local Authorities care plan, Provides a starting point for new admissions if they have completed a tracker in a previous placement, provides insight as to how the Child/ Young Person views themselves. Management tool for the provider Better Outcomes for Children in Care

23. How can the information be used? Local Authority view Enables Local Authority’s to analyse patterns and trends across service areas, providers and locations Tool for use when planning contract reviews, aides discussion with provider on service delivery. Information used to inform Commissioning Sufficiency Strategy Better Outcomes for Children in Care

24. Benefits of the Tracker Simple assessment tool which assists in identifying areas of support that young people require in their care needs, development and future planning Quick reference for determining a Child/ Young Person’s progress and a visual tool for evidencing the impact of services on Child/ Young Person Supports useful discussion between the with key worker, social worker and Child/ Young Person Way of engaging Child/ Young Person in care planning Better Outcomes for Children in Care

25. Benefits of the Tracker Documents the Child/ Young Person’s voice, Transportable – the tracker will go with Child/ Young Person to next placement Simple administration process which is not onerous In line with our councils priorities – Putting the child at the centre of everything we do Better Outcomes for Children in Care

26. Future use of the Outcomes Tracker To have an outcomes tracker for each type of service: Residential Fostering Supported accommodation To differentiate the tracker for Child/ Young Person with more complex needs Better Outcomes for Children in Care

27. Any Questions?Feedback…Contact detailsHelen Didlock – Telephone 01952 388902 email helen.didlock@telford.gov.ukTaryn Butler – Telephone 01952 388914 email taryn.butler@telford.gov.uk Better Outcomes for Children in Care

28. MISSING CHILDREN This presentation concerns the process and procedures within T&W relating to local providers of children’s placements. Steve Hosking

29. MISSING: “Anyone whose whereabouts cannot be established and where the circumstances are out of character or the context suggests the person may be subject of crime or at risk of harm to themselves or another.” ABSENT: “A person not at a place where they are expected or required to be.” ABSCONDER: An absconder is a child or young person who is absent from the placement without permission and who is subject to an order or requirement resulting from the criminal justice process (e.g. remands, curfews, tagging, conditions of residence, other bail conditions, PACE detention or ASBOs), or a secure order made in either civil or criminal proceedings. A child or young person in this category must be reported to the police without delay. Missing Persons Definitions

30. Principles to set the scene. Children and young people who go missing may place themselves and others at risk. The reasons for their absence are often varied and complex and cannot be viewed in isolation from their home circumstances and their experiences of care. Every “missing” episode should attract proper attention from the professionals involved with the missing person and they MUST collaborate to ensure a consistent and coherent response is given to the missing person on his/her return. Nationally, there is a problem of ‘Looked after Children’ going missing repeatedly from their placements. This applies also in the West Mercia Policing Area. Every missing episode is potentially serious. Our joint aim is to reduce the incidence of all children and young people going missing and / or absent. When a child or young person does go missing our joint aim is to prevent them suffering harm and to recover them to safety as soon as possible. We do this by partnership working, information sharing, problem solving, and performance management. Missing Persons

31. Principles cont... Interventions are important in attempting to address repeat missing episodes. Interventions must be informed by and reflected in the care plan. Interventions must also be informed by effective return home interviews with returning children. A child or young person's concerns will be taken seriously. Interventions may be focused at the individual child or young person, their parents, the care establishment or by targeting ‘pull’ factors in the community. It is important that any relevant information obtained is shared with all partner agencies, to ensure effective future safeguarding. Parents, Children Services and/or Carers should report a child or young person missing to the police according to this protocol. Children Services and/or Carers and the police will monitor compliance with the protocol and monitor outcomes jointly. Together we will take steps to ensure improved responses and practice thereby delivering better outcomes for children and young people. Missing Persons

32. Certain groups of children are more likely to go missing • Young people who have committed offences • Children living in women’s refuges • Children of homeless families, perhaps living in temporary accommodation • Children with long-term medical or emotional problems • Children with a gypsy/traveller background • Young carers • Children with transient families • Teenage mothers • Children who are permanently excluded from school • Migrant children, whether in families seeking asylum or economic migrants • Trafficked children • Looked After children Missing Persons

33. PULL FACTORS • Children and young people who run away to see family because they are in care. • Young people who are unhappy about their situation so go to friends. • Young people who go missing to see boyfriends/girlfriends • Young people who are being exploited so feel they have no choice. PUSH FACTORS • Young people who keep falling out with their parents, brothers and sisters. •  Young people who suffer physical abuse. •  Young people who feel unloved •  Young people who suffer sexual abuse. •  Young people who have some form of Mental Health. •  Young people whose family member has Mental Health. •  Young people in families who take drugs and/or drink too much. •  Young people who are bullied. Missing Persons

34. WHAT WORKS IN REDUCING REPEATED EPISODES OF MISSING? • Ensure return interviews are carried out promptly allowing young person to have the opportunity to talk about the reasons why they ran away. • Acting on the outcomes of return home interviews. • Listening to young people. • All agencies working together. WHAT CAN HELP TO REDUCE RUNNING AWAY? • Joined up working between all agencies. • Good use of assessment tools. • Early Intervention and Prevention. • Support for Young Person and families that need it. Missing Persons

35. WHY DOES RUNNING AWAY MATTER: •  It impacts greatly on vulnerable young people. •  It increases the prospect of criminality. •  Puts young people at enormous risk of significant harm. •  Limits educational attainment and achievement opportunities. •  Contributes to unemployment and poverty. •  Carries avoidable costs to Police, local authority and other agencies. WHO IS AT RISK? • Young People in Care. • Young People who have or are being sexually exploited. • Young People in breakdowns of relationships with parents. • Conflicts with Step Parent. • Young People with mental health problems. • Young People bullied at school. • Young women from some ethnic minority groups. Missing Persons

36. Missing From Care Process Planned placements to have agreed Placement Notification / Termination and Missing Risk assessment Form completed at point of reception. Emergency placement to have Risk Assessment completed within 72 hours of placement. Form to be forwarded to T&W Family Connect who will forward securely to Police Harm Assessment Unit (HAU). If young person goes missing, placement to identify Risk and report to Police as agreed within care plan contingencies. Police will question activity to locate. If Missing for 6 hours automatically report as Missing. Police send Missing notification to Family Connect. Missing Persons

37. Missing From Care Process Cont... Once found/returned, Police send Found Notification to Family Connect. Family Connect record on CRM. Family Connect send email of external authority young people to Cohesion Admin. Cohesion Admin Email the YP Home Authority to inform them of their YP having gone Missing and their responsibility to complete RHI. If known to this Authority email sent to Case Manager and Manager. This is generated by CRM and is re sent until RHI completed or outcome received. It is the responsibility of the Case Manager or Manager to arrange Return Home interview within 72 hours. Missing Persons

38. Return Home Interviews The Children’s Society has applied the following criteria for return interviews: The child has been missing for 24 hours. The child has been missing on 2 or more occasions. The child has engaged or is believed to have engaged in criminal activities. The child has been hurt or harmed whilst they have been missing or this is believed. The child has mental health issues. The child lives in a household where there are mental health, child protection, domestic abuse and/or substance misuse issues. The child is at risk of or thought to be at risk of sexual exploitation. The child has had contact with persons posing a risk to children, including boyfriends/girlfriends/partners that are more than two years older than the young person. In addition it is recommended that a Return Home Interview should take place if there are other factors that a professional judge requires the child or young person to be seen. IN T&W EVERY YOUNG PERSON WHO GOES MISSING ON THEIR SECOND OCCASION OR ON THE FIST IF THERE ARE CONCERNS EVIDENT, WILL BE OFFERED A RETURN HOME INTERVIEW. Missing Persons

39. PERSISTENT MISSING EPISODES • If the young person for whom you are responsible continues to go missing there are further steps that are expected to be made in order to try and prevent further episodes. • If the young person goes missing on 3 or more occasions it is likely that you will be expected to attend a series of meetings to try and prevent the repeated episodes of Missing continuing. • If the young person has gone missing 3 times within 90 days a meeting should be held to discuss this. • The meeting will be an Inter agency meeting and chaired by the young persons S/W, senior manager or Police Inspector. Missing Persons

40. OFSTED Responses to Children & Young People missing from home and care and Private fostering are not suitably managed or evaluated to ensure that interventions are timely and effective. Processes in place in Cohesion to identify Return Home Interview information and to identify need for further interventions and expediting. Interventions for Young People who go missing from home. Evidence of Missing Intervention Meetings (strategy) meetings taking place in Private placements. Please forward copies of these to:……………………………. Insufficient performance data to identify trends/patterns/hot spots. Telford & Wrekin Missing Sub Group have access to information from Family Connect, Cohesion as well as police. The use of this data is developing and as there is a new Chair now in place the data will be used accordingly and recorded. Missing Persons

41. Areas for Development and Improvement Further contact with local placement providers in order to be notified of Missing Intervention Meetings (Strategy) meetings on each occasion. Raising awareness of managers and staff in respect of the processes and their responsibility. Further development of roles and responsibility documents. Timely completion of Return Home Interviews and Notifications to Family Connect/Cohesion. RHI Notification of completion from Home Authorities. Missing Persons

42. Shropshire Fire and Rescue Service Andy Blizard (Protection Department) and Rabinder Dhami (Prevention Department)

43. Prevention Initiatives Home Fire Safety Visit Schools education program I-learn intervention program under 16 Young people intervention program 16 plus Honest Truth Partnership/New Drivers..

44. Fire Risk Assessment Suitable and sufficient (AFD/MOE) Competent person (FRA) Individual based risk assessments PEEPS (Personal Emergency Evacuation Plans) Previous individual history of fire setting..

45. Risk Reduction Measures Sprinklers Anti barricade doors and Master keys Fire retardant bedding/furniture Fixed Furniture Suitable numbers of qualified and trained staff Additional FFE Alternative ignition devices..

46. SAFEGUARDING TRAINING ROLES & RESPONSIBITIES PROVIDERS Audrey Scott-Ryan Designated Nurse for Safeguarding Children

47. What has child protection got to do with me? On average, every week in England and Wales one child is killed at the hands of another person. On average, in England and Wales, one baby is killed every 20 days. 80% of homicide victims under one year old were killed by a parent. Child Abuse: 1: 7 One in four young adults (25.3%) were severely maltreated during childhood. One in seven young adults (14.5%) had been severely maltreated by a parent or guardian during childhood. NSPCC 2011 Domestic Abuse: where children have died through child abuse, DA was present in more than 50% of the cases. More that 1,796,244 children live with Domestic Abuse NSPCC 2014 Sexual Abuse: There were a total of 23,663 sexual offences against children recorded by the police in the UK in 2012/13. NSPCC 2014 Neglect: There were 7,964 cruelty and neglect offences recorded by the police in the UK in 2012/13. NSPCC 2014 Summer 2015

48. Physical Abuse Sexual Abuse Neglect Emotional Harm Categories of abuse

49. Who have you heard or read about in the media recently? Victoria Climbie 2 November 91 – 25 February 00 Daniel Pelka 15 July 07 - 3 March 12 Keanu Williams 11 December 08 - 9 January 11 Summer 2015

50. 11-month-old Oliver Sargent Died July 2012 in Telford and Wrekin ‘died of head injuries as severe as if he had been in a crash at 40mph’ 'His most recent injuries that caused the death were inflicted as Oliver was put to bed. 'They involved severe shaking and throwing him down onto a bed with the force to shatter part of his skull, causing bleeding on the brain and the eyes. Oliver's father was jailed for 10 years after being convicted of manslaughter. Oliver's mother was found guilty of causing or allowing the death of a child. Summer 2015