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Employers view

This study examines the successful roles of Supported Employment (SE) organizations through in-depth interviews with 15 employers and 5 supervisors from 3 different SE organizations. Content analysis reveals three key roles of SE: as a broker of employees with disabilities, a guide to employers during employment, and a scout in case of employment-related issues. Successful brokership entails developing trusting relationships, matching employees with appropriate skills, and providing relevant support information. Successful guiding involves offering security, simplifying processes for employers, and acting as a reliable sounding board. Successful scouting requires being trustworthy, taking responsibility for any employee issues, and guaranteeing a reliable workforce. The study explores the societal perspective of SE within market dynamics, work structures, individual responsibilities, and welfare society obligations. For more information, contact johanna.gustafsson@oru.se.

ventana-hidalgo
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Employers view

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  1. Employersview Successfulrolesof the SE-organisation

  2. Method • 15 employers and 5 supervisorswithemployees from 3 different SE-organisations • In-depthinterviews • Contentanalysis

  3. Three successfulrolesof SE: • As a brokerofemployeeswithdisabilities • As a guidetoemployerduringemployment • As a scoutifsomethinghappensduringemployment

  4. Broker • “it means a lot this first contact ... how they present it ... it means a lot and we have only positive things to say about the SE-coach, he is not like everyone else""I wanted to know more about Michael before we met""those who have spent time in their apartments and ate medicine for 5-6 years, they do not really have a chance to go the usual route. Would they not have this support and all, they would not had a chance "

  5. Successfulbrokership • develop a trusting relationship with the respondent • with skill and dedication match the employee after the respondent's needs • provide information about the person they mediate and the support structures that are relevant to the employment of people with disabilities

  6. Guide • "uncertainty from us ... you did not know really who he is and how he works“ • "in the beginning it was important to have them, they could be here and check that he did his duties correctlyso that we did not need to ... it would have required so much time.“ • "drinking coffee ... we have told how it went on ... it's been a very good relationship with SE organization ... we have always had a good dialogue ... and if it has been a problem, they had provide feed-back... this dialogue has been so easy and we have had a chance to express us clearly“ • "drank coffee and talked a little and she listened to us, if it worked out well... at some point, we asked about accommodations, how we would go about it ... a bit more practical things."

  7. Successfulguiding • to give security in a situation of uncertainty • to simplify for the employer • to act as a sounding board that the respondent can use in the situations that arise around the employee

  8. Scout • "it is the agreement we have, if anything happens, just give a call" • "they were with her in her daily work and made ​​sure it worked ... I think maybe she needed it right then because then she did not have the same support from our employees ... it was big change ... we did not have the time to be the support that was needed " • "it might not work with this person, you know what is good about them (SE-organization), then you can replace the employee, then you can get someone else" • "above all that there is a person to lean back on when needed, I think that's really important ... no problem when you give her a call."

  9. Successful scouting • to be trustworthy and have a permanent readiness • to take responsibility for the problems that may arise with the employee they mediated • to act as a guarantor for the employee to be a reliable workforce

  10. WHY ?

  11. From a societalperspective: • SE as part of: • The market society – goods and services • The stuctureofwork – capitalism, just-in-time • Individualism –responsibility for ownbehavior • The welfaresociety – responsibility for pwd

  12. Thanks !johanna.gustafsson@oru.se

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