Enhancing Business Process Efficiency with OpenText Exstream Upgrades_(part-1)

1. Enhancing Business Process Efficiency with OpenText Exstream Enhancing Business Process Efficiency with OpenText Exstream Upgrades Upgrades_ _( (part part- -1) 1) OpenText Exstream is a customer communications management (CCM) platform that helps organizations to efficiently create and deliver personalized, consistent, and high-quality communications across all channels. The platform is designed to automate and streamline document creation, management, and delivery across multiple processes and workflows. Document Automation is rapidly becoming a critical need for businesses as it helps reduce the time and cost involved in creating accurate and personalized documents. Document Automation offers a digital solution that efficiently streamlines document creation processes by enabling businesses to automate manual tasks, manage data and content, and deliver documents in multiple formats. With OpenText Exstream, businesses can effectively implement document automation, thus boosting productivity, reducing costs, and enhancing customer experience.

2. OpenText Exstream Features and Benefits OpenText Exstream Features and Benefits OpenText Exstream offers several features, tools and benefits to businesses that help them to streamline document creation and delivery processes and to enhance operational efficiency. Some of the key features and benefits of OpenText Exstream include; 1. Dynamic Document Creation and Management 1. Dynamic Document Creation and Management OpenText Exstream comes with advanced tools and features that enable businesses to create, manage and deliver personalized documents such as contracts, invoices, statements, and proposals. With Exstream, businesses can easily create interactive and dynamic documents that can be delivered through various channels such as print, email, SMS, and web portals. Dynamic document creation eliminates manual processes, reduces the chance of errors, and ensures high-quality standards are maintained. 2. Multi 2. Multi- -Channel Delivery Channel Delivery OpenText Exstream allows businesses to deliver personalized documents on multiple channels such as email, SMS, print, and web portals. Multi-channel delivery ensures that customers receive communications through their preferred channels, improving the customer experience, and enhancing customer satisfaction. By delivering documents on multiple channels in an automated and efficient manner, businesses significantly reduce manual processes and enhance operational efficiency. Bentech can help you upgrade your OpenText Exstream, StreamServe, Document Presentment, Extended ECM for Content Suite, Content Server, Archive Server, and many more OpenText products.

3. 3. Content Management 3. Content Management OpenText Exstream comes with a powerful content management system that enables businesses to store, manage, and retrieve data, images, and content. The system provides a holistic view of customer data, enabling businesses to develop personalized and relevant documents and communications. By managing content in an efficient and effective manner, businesses can streamline document creation processes and enhance operational efficiency. 4. Collaboration and Workflow 4. Collaboration and Workflow OpenText Exstream allows businesses to improve collaboration among stakeholders by providing a document collaboration and workflow capabilities. Collaboration and workflow functionalities help ensure that documents get reviewed and approved by relevant stakeholders, reducing errors and improving document accuracy. OpenText Exstream Upgrades OpenText Exstream Upgrades OpenText Exstream is continuously evolving, with new versions and upgrades released regularly to enhance its features, functionality, and security. Upgrades are essential to ensure that businesses can achieve optimal document automation efficiency and provide a better customer experience. The latest upgrade of OpenText Exstream, version 16.6, delivers several enhanced features and benefits that businesses can leverage to enhance operational efficiency. 1. Enhanced Reuse and Standardization 1. Enhanced Reuse and Standardization OpenText Exstream version 16.6 comes with enhanced reuse and standardization features to ensure that businesses can efficiently manage content, templates, and document components. These features enable businesses to develop and manage documents from high-level templates to document components, reducing manual interventions and ensuring consistency and quality across document production.

4. We recommend at least requesting an upgrade assessment health check and consulting service to ensure that your OpenText™ environment is ready for an upgrade and that you have someone to turn to for helpful advice and guidance. As always, please be sure to reach out if you have any further questions. We look forward to hearing from you! Bentech’s CCM solution is the smart answer to the challenge of bringing versatility, visibility, and efficiency to customer interactions through scalable, real-time, omnichannel communications. Feel free to contact us!!