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Engaging Users in Design: The Role of Exploratory Design Games

Learn about how participatory design empowers end-users, the concept of exploratory design games, and why games are essential for understanding users in the design process. Gain insights from various game examples and discover the benefits of integrating games in design workflows.

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Engaging Users in Design: The Role of Exploratory Design Games

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  1. Designing Exploratory Design Games: A Framework for Participation in Participatory Design?Eva Brandt Miriam ZisookPersonal Health Informatics (PHI) zisook.m@husky.neu.edu

  2. Take away • Participatory design involves end users as members of the design team • Game play can be a useful way of framing participation by users and designers

  3. Design is a Social Process • Communication, negotiation, and compromise are important parts of the process

  4. If design isn’t participatory… • Users have to be able to give a complete account of what they need and how they work when asked on the spot • This is really unlikely, but often serves as the underlying assumption in design research

  5. Exploratory Design Games • Concept Design • Exchange Perspective • Negotiation and Work Flow Oriented • Scenario Oriented

  6. Concept Design Games • Organize and structure the team • Frame cooperation • Set goals and agendas • Examples: Silent Game and Delta Game

  7. Exchange Perspectives Games • Combining elements that normally do not fit together • Examples: Exquisite corps, Nordvest Game

  8. Negotiation and Work-Flow • Understanding Existing Work Practice • Example: Organizational kit game

  9. Scenario Oriented Game • Presents a use situation that is deliberately incomplete • “The Magic If” • Enact/role play a scenario using props/artifacts • Example: Dynabook scenario game

  10. Games Help Understand Users • Get a common understanding of the user through participatory design game • Example game: User Game, Personas

  11. Brainstorming Games • Future Workshops • Critique Phase • Fantasy Phase • Implementation Phase • Landscape Game • Create context for personas

  12. Why Use Games? • Flexible • Lots of ways to use them

  13. Why Use Games? • Establish common understanding and constraints • Ingredients and structure for establishing common ground

  14. Why Use Games? • Supports exploration and collaboration • Levels the playing field • Fun, informal and engaging

  15. Critique + • Great collection of ideas for games • Strong case for how they can help a design team and users gel into a cohesive team

  16. Critique ∆ • Not enough concrete examples of how these games could lead to more tangible positive outcomes in the design process

  17. Extending the Idea • Follow up with examples of games within the broader design process • How those games led to design characteristics and decisions

  18. Let’s play Exquisite Corps • Paper has 4 sections • One teammate draws at a time for 1 minute • Marks connect edge of your section to next person’s

  19. Let’s play Exquisite Corps • Goal: Draw your target user • Head: What do they think about? • Torso and arms: What do they do? • Legs: What are their goals, where are they trying to go? • Feet: What/who supports and helps them?

  20. Takeaways from the game? • Did you think about anything new about your user? • Were you surprised by any of your teammate’s ideas?

  21. Using Games in the future • Do any of the games in the paper seem useful for your projects? • Have you thought about including the end user in your project? Will you now?

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