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WORKSHOP VISUALISING DISRUPTION

WORKSHOP VISUALISING DISRUPTION. Jamie Macgregor, Celent Mike Fitzgerald, Celent. Recapping on our three key technology themes that will change the competitive landscape by 2022. 1. Ubiquitous data. 2. User expectations of simplicity and technology doing more of the work. 3.

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WORKSHOP VISUALISING DISRUPTION

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  1. WORKSHOPVISUALISING DISRUPTION Jamie Macgregor, Celent Mike Fitzgerald, Celent

  2. Recapping on our three key technology themes that will change the competitive landscape by 2022 1 Ubiquitous data 2 User expectations of simplicity and technology doing more of the work 3 Industrialisation of IT at scale

  3. Improvement Innovation Disruptive effect Revisiting the framework Growth and Retention Profitability and Control Market and product agility Risk and Compliance STATUS QUO Pre and post sale customer engagement Efficiency and expenses Business model enablement and partnerships Liability Management

  4. Typical change portfolio: Initiative #92

  5. Improvement Innovation Disruptive effect Where should initiative #92 be placed? Growth and Retention Profitability and Control Market and product agility Risk and Compliance STATUS QUO Pre and post sale customer engagement Efficiency and expenses Celent’s opinion Audience Business model enablement and partnerships Liability Management

  6. However, what if...

  7. Improvement Innovation Disruptive effect Where should initiative #92 be placed? Growth and Retention Profitability and Control Market and product agility Risk and Compliance STATUS QUO Pre and post sale customer engagement Efficiency and expenses Celent’s opinion Audience Business model enablement and partnerships Liability Management

  8. Pushing the boundaries further…

  9. Improvement Innovation Disruptive effect Where should initiative #92 now be placed? Growth and retention Profitability and Control Market and product agility Risk and Compliance STATUS QUO Pre and post sale customer engagement Efficiency and expenses Celent’s opinion Audience Business model enablement and partnerships Liability Management

  10. But, what about the trade-offs?

  11. Typical change portfolio: Initiative #7

  12. Improvement Innovation Disruptive effect Where should initiative #7 be placed? Growth and retention Profitability and Control Market and product agility Risk and Compliance STATUS QUO Pre and post sale customer engagement Efficiency and expenses Celent’s opinion Audience Business model enablement and partnerships Liability Management

  13. However, what if...

  14. Improvement Innovation Disruptive effect Where should initiative #2 now be placed? Growth and retention Profitability and Control Market and product agility Risk and Compliance STATUS QUO Pre and post sale customer engagement Efficiency and expenses Celent’s opinion Audience Business model enablement and partnerships Liability Management

  15. Pushing the boundaries further…

  16. Improvement Innovation Disruptive effect Where should initiative #2 now be placed? Growth and retention Profitability and Control Market and product agility Risk and Compliance STATUS QUO Pre and post sale customer engagement Efficiency and expenses Celent’s opinion Audience Business model enablement and partnerships Liability Management

  17. Why use a model? 1 Visualization to identify gaps, clusters and further opportunities 2 Stretching the boundaries to deliver more value 3 Help facilitate discussions about enabling technologies

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