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Family Survey STARS Results FY 09-10. Family Survey. Surveys were sent out to families with a 3-month window for completing and sending them back. This provides an opportunity for families to provide their input into our programs. This is the first year STARS program is included.

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family survey
Family Survey
  • Surveys were sent out to families with a 3-month window for completing and sending them back.
  • This provides an opportunity for families to provide their input into our programs.
  • This is the first year STARS program is included.
  • The survey contains 29 questions with a six point scale.
          • 1=Very Strongly Disagree
          • 2=Strongly Disagree
          • 3=Disagree
          • 4=Agree
          • 5=Strongly Agree
          • 6=Very Strongly Agree
family survey1
Family Survey
  • 21,300 surveys were mailed to parents of children in Star 3 and Star 4 facilities
  • 7,013 surveys were returned
  • 33% return-rate higher than any other program
    • Highest return-rate: SCRK 36%
    • Lowest return-rate: SERK 31%
family survey2
Family Survey
  • Put 29 Questions into 3 Categories:
    • Program Features
    • Supporting the Family/Child Relationship
    • Helping Families Access Resources, Support, and Information
program features
Program Features

Families are highly satisfied in all areas relating to Program Features, as the lowest scoring area was 88%.

Areas of Exceptionally High Satisfaction:

  • Interacted with children in a positive manner. (97%)
  • Respected my culture. (98%)
  • Was provided during times that met our family's needs. (97%)
  • Included books, toys, outdoor and indoor play equipment and other materials that I was satisfied with. (98%)
program features1
Program Features

Areas of High Satisfaction:

  • Had background and experience that met my expectations. (96%)
  • Provided an educational program that met my expectations. (95%)
  • Provided ways for parents to take part in the program (for example: helping in the classroom, participating in field trips, sharing a meal/snack, sharing suggestions and/or serving on a parent advisory council etc.). (88%)
supporting the family child relationship
Supporting the Family/Child Relationship

Areas of Higher Satisfaction:

  • Let me know about good things my child does. (95%)
  • Provided services that met my child's needs. (97%)
  • Has helped me to be able to see how much progress my child is making. (94%)
supporting the family child relationship1
Supporting the Family/Child Relationship

Areas of Higher Satisfaction:

  • I have used information about my child's performance to support my child's learning and development at home. (95%)
  • Helped me feel more confident in my skills as a parent. (88%)
  • Gave me ideas of how to support my child's development at home. (88%)
supporting the family child relationship2
Supporting the Family/Child Relationship

Areas of Lower Satisfaction:

  • Asked me about how well the program is meeting the needs of my child. (82%)
  • Asked me about what is important to our family. (80%)
  • Explained why they recommend one practice over another and provided information on other approaches so that our family could be a partner in decision making. (81%)
accessing resources
Accessing Resources

Area of High Satisfaction:

  • Helped me to access other programs and/or services for my family (for example: parent support, food stamps, WIC, library etc.). (84%)
accessing resources1
Accessing Resources

Areas of Lower Satisfaction:

  • Asked me what I like and don't like about the program. (74%)
  • Helped families get to know and support each other. (76%)
  • Offered parent training or information sessions. (73%)
fiscal year 2010 2011
Fiscal Year 2010-2011
  • Plan is to mail surveys in the Spring (April/May 2011)
  • Survey will be very similar to last year. Looking at adding a few items related to community resources and making some language changes.
  • Web option will be available
  • We are investigating possibilities to offer additional options for language translation.
things to consider
Things to consider
  • Based upon the family survey results the lower scoring are:
    • Helping families to know and support each other
    • Helping families access community resources
    • Asking families what they like and don’t like about the program
    • Offering parent training/information sessions
    • Asked me about how well the program is meeting the needs of my child.
    • Asked me about what is important to our family.
    • Explained why they recommend one practice over another and provided information on other approaches so that our family could be a partner in decision making.
what is currently available to address these areas
What is currently available to address these areas?
  • Professional Development
  • STARS Standards
  • STARS optional tools
  • As a group think about what is already in place that could be promoted in the Regions.
  • Are gaps apparent in resources to address these areas?