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Management info system in service sector(govt. entities)

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Management info system in service sector(govt. entities)

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  1. Management info system in service sector(govt. entities) http://powerpointpresentationon.blogspot.com

  2. Management information system Management information systems can be defined as information systems that provide reports which assist the managerial monitoring and control of organizational functions, resources or other responsibilities.

  3. Management Information Systems • MIS is also term to refer to class of systems used to support operational and tactical decision making MIS 175 Spring 2002 Chapter 10

  4. Transaction Processing Systems (TPS) Support operation Management and control Routine, normal operations Management Information Systems (MIS) Provide decision-making support for routine, structured decisions Closely linked to and fed by TPS Management Information Systems MIS 175 Spring 2002 Chapter 10

  5. public sector MIS that address internal government transactions, public administration/regulation, and public service delivery. Real-world examples of all types are provided from the US, UK, Africa, and Asia.

  6. Examples of Management Information Systems • C1. Internal Transaction-Based MIS:- Three main types of management information system fall into this category: accounting, human resources, and 'other'.

  7. i. Accounting MIS • Far more than anything else, the emphasis of public sector MIS has been on money: on monitoring how much has been spent; on comparing this with budget; and on controlling expenditure to bring it in as close as possible to budget at year- end. Examples of this type of computerization range from the Kenyan Ministry of Agriculture (Pinckney et al., 1987) to major US regulatory agencies (Brown, 1999).

  8. ii. Human resources MIS • Management information systems are used in the entire human resource lifecycle from recruitment to termination or retirement. Vacancies Recruitment and selection Staff performance Payroll Training Staff promotion Staff departure pension

  9. III. Public Administration and Regulation MIS • The US Environmental Protection Agency is pushing forward in use of MIS to help monitor and control environmental risks (Sparrow, 1992).

  10. IV. Public Service Delivery MIS • Both the US and UK Social Security agencies have developed MIS to report on the welfare payments and services that they provide (Danziger, 1991; Bellamy & Henderson, 1992).

  11. V. Education sector MIS for schools • Based on data gathered from individual schools and from other educational institutions such as exam boards and school inspectorates, this could monitor the provision of education and produce reports on.

  12. VI. Taxation MIS • Based on data recorded about individual tax-paying entities (whether individuals or organizations), this could monitor the payment of taxation, and produce reports on.

  13. conclusion On the basis of our definition provided here, though, we can end by summarizing a few general points about MIS that differentiate them from other types of public sector information systems: • Monitoring and control is central; the focus is therefore mainly on information • about what has happened (or is happening) rather than, as with planning, what will happen. • Reports are generally based on relatively simple analysis techniques. • MIS normally feed into some human decision making, based on their reports; such decision making is usually structured or semi-structured. • MIS are mainly targeted at operational and tactical management levels. • Unless custom-written, MIS are often based on a database system, because of the • superior query and reporting capabilities of database management systems.

  14. Thank You for Your Patience

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