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Users’ Office News

The ACCU Meeting on March 11, 2014, led by Doris Chromek-Burckhart, focused on enhancing services at the Users' Office. Key topics included a presentation on health insurance by Pierre Bonnal, efforts to improve efficiency while preserving a culture of welcome service, and a review of current software and tools. The meeting emphasized providing clarity to align with diverse user expectations and implementing targeted solutions. Notable developments included the beta test of the Pre-Registration Tool for Visiting Scientists, updates on the French residence card requests, and new daily reminders.

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Users’ Office News

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  1. Users’ Office News • Status Doris Chromek-Burckhart Head of Users Office ACCU Meeting 11. March 2014 - Users' Office - D. Chromek-Burckhart

  2. Current Activities • Health insurance for Users: presentation by Pierre Bonnal • Increase efficiency while maintaining our culture of Welcome Service • Review and further improve Users’ Office software and tools • Aim for clarity and to align with the diverse expectations of the Users • Targeted to each specific situation including details valid for the particular person where possible • Pre-Registration Tool (PRT): beta test at CERN started with Visiting Scientists (VISC) • EDH: target to specific cases • Daily Reminders: new implementation • Request for the French residence card (NNPF) • We thank GS-AIS for their collaboration ACCU Meeting 11. March 2014 - Users' Office - D. Chromek-Burckhart

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