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Tonbridge Station. Julie Houghton. NSIP- Background. National Stations Improvement Programme (NSIP). A £150 million initiative set up by government. Tranche 1 - £100 million. Tranche 2 - £50 million. Beneficiaries must be in National Top 500 stations for passenger footfall.

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Tonbridge station

Tonbridge Station

Julie Houghton

Nsip background
NSIP- Background

National Stations Improvement Programme (NSIP).

  • A £150 million initiative set up by government.

  • Tranche 1 - £100 million.

  • Tranche 2 - £50 million.

  • Beneficiaries must be in National Top 500 stations for passenger footfall.

  • Objective is to use NSIP allocation to secure third party funding, wherever possible.

  • Key aspiration is to improve passenger perception at stations (as measured by twice yearly National Passenger Surveys).

Southeastern nsip
Southeastern NSIP

Southeastern Local Delivery Group (LDG)

- is chaired jointly by Southeastern and Network Rail, and the members include the project management teams, British Transport Police and Passenger Focus. This group has worked since the launch of NSIP to agree the priority stations and liaise with potential other fund holders to maximise the extent of works that could be considered.

Southeastern LDG share of Tranche 1 - £14.3 million

Southeastern LDG share of Tranche 2 - £5.02 million

For some stations (e.g. Dartford and Deptford) we have secured other funding up to £6m and this allows for complete new stations

Southeastern nsip1
Southeastern NSIP

Scope includes:

  • Replacing all information screens to new flat screens, including making provision for a future real time bus information screen

  • Refurbishing all toilets (see layout on next slide)

  • Installing more cycle parking

  • Extending the booking hall

  • Creating another door at the front of the station

  • A new waiting room

  • Replacing the metal staircase from the road down to underpass for the car park

  • Improvements to the entrance from Barden Road into the station

New waiting room
New Waiting Room

This will replace the existing on platform 1 and 2.

This is a better fit with where on the platform passengers wait

And allows for the removal of the cabins currently forming a coffee shop and staff information point, with relocation into the current waiting room.

This reduces the congestion at the bottom of the stairs

Removal of redundant planters along platforms


Barden road entrance
Barden Road entrance

This entrance will have new flooring, a dropped ceiling and will have an internal wall created beside the lift to enclose the area.

The dropped ceiling will have inset lighting, and will remove the ledges pigeons like to roost on.

Metal steps from the front of the station down to the alley for the car park will be replaced

Tonbridge station front
Tonbridge Station front

  • There will be two openings to reduce passenger congestion

  • Doorway to the retail (currently a taxi office) will be from the road and not through the booking hall

  • New anti-slip flooring

  • New mat-wells

  • Relocation of the ticket vending machines to improve queuing area

  • Windows and doorways will be replaced

  • The station tiles on the exterior walls will be clad with a brushed steel finish

Tonbridge station front2
Tonbridge Station front

  • The plans have been approved by Tonbridge and Malling Borough Council

  • The cladding will be installed over the existing tiles, the survey works have indicated this is the safest solution to keep any disruption to a minimum

  • New doors and window placement have been designed to give a symmetrical appearance while enabling an improved passenger flow through the station

  • New anti-slip flooring to improve accessibility, the slight relocation of the automatic barriers will also improve flow through


We are in the detailed design stage currently.

  • On site from early September with completion spring 2012

  • Works will be phased to keep the station entrances open

    • There will be hoarded off areas of the booking hall at times during works

    • There will be a site compound and some restricted access at times

    • The project team will work to keep disruption to a minimum


  • There may be times where works will be at night for safety reasons.

    • Moving heavy materials when passengers are not on the station

    • Work at height where it would be unsafe to work with trains running

  • We will write to residents closer to the start on site with the programme, and we will write with dates of any night works once the contractor is able to confirm them.