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British airways airliner PowerPoint Presentation
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British airways airliner

British airways airliner

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British airways airliner

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  1. British airways airliner Boeing 777 Boeing 747 Airbus A380

  2. JOBS ON BOARD AN AIRLINER Air cabin crew co pilot pilot

  3. Brace position • Ensure your seatbelt is securely fastened. Placeyour hands together on top of your head (do not interlock your fingers). • 2 • Lean forward as far as possible so that your head touches the seatback in front of you. • 3 • Ensure that your forearms cover the sides of your face to protect it from debris. • 4 • Push your feet back past your knees (partially under your seat). • 5 • Keep your feet flat on the floor.

  4. cabin crew meet & greet Employability skill required. Clear verbal communication Positive body language Good eye contact Listening skills Examples Making the emergency briefing announcement for passengers. Listening to any issues that customers may have and making decision about team. Being reassuring relaxed and confident when greeting passengers. Being assertive when dealing with disruptive passengers. Smart professional appearance to give passengers confidence in the airline

  5. Build an Airline • Communication = discussion about the name of the new airline • We decided on the name Luxury Travels because we wanted to tell our target market higher class and business class people. We are trying to say that you will have a comfortable and relaxing time • We had to choose from 3 name luxury travels cheap travel fly's. Euro airline we chose luxury travels because that our target market The target market (customer types) we want to attract are higher class and business class people. Business Single Families Couple Sport tourism

  6. Luxury travel We fly where ever you want. We provide the best quality . Business Single Families Couple Sport tourism We provide there best food

  7. On Tuesday 19 November 2013 we had a visitor from Birmingham Airport. His name was Andy Holding. We also had a visit from the Government Skills Minister