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Multilateral e-AWB Agreement. Sign Once, Connect All !. Background. The Air Waybill (AWB) is the contract of carriage between Airline and “Shipper” The e-Air Waybill (e-AWB) is an electronic cargo contract that replaces the paper AWB:

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Multilateral e-AWB Agreement

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multilateral e awb agreement

Multilateral e-AWB Agreement

Sign Once, Connect All !


The Air Waybill (AWB) is the contract of carriage between Airline and “Shipper”

The e-Air Waybill (e-AWB) is an electronic cargo contract that replaces the paper AWB:

Face of the paper AWB is replaced with electronic messages

Reverse of the paper AWB is replaced with an e-AWB agreement


The e-AWB Agreement




Paper Air Waybill




Electronic messages

the bilateral challenge
The “Bilateral” challenge

In 2010, RP1670 “model EDI Agreement” was established, which enabled Airlines and Forwarders to do e-AWB

Airlines and Freight Forwarders bilaterally signed the Agreement and started doing e-AWB

As more Parties adopted e-AWB, the number of “bilateral” agreements increased exponentially

Each Agreement needs to be reviewed by Legal, costing time and money for both Parties

The burden of signing multitude of Agreements was found to be slowing down e-AWB adoption in the industry

Bilateral e-AWB Agreements

(IATA RP 1670)

the multilateral solution
The “Multilateral” solution

IATA with the industry developed a “multilateral” e-AWB Agreement as new IATA Resolution 672

Parties will sign once with IATA enabling them to do e-AWB with all other Parties:

Airline with all participating Freight Forwarders

Freight Forwarder with all participating Airlines



Multilateral e-AWB Agreement

(IATA Reso 672)

what does it contain
What does it contain?

The Multilateral e-AWB Agreement provides the Legal framework for parties to conclude cargo contracts by electronic means

It includes provisions for:

the consent to do e-AWB

the high level operational aspects for e-AWB

the confidentiality and security of data

the rights and obligations of parties

It does not modify:

the conditions of contract

the conditions of carriage

how does it work
How does it work?

Step 1: Joining

Airlines join the Agreement

Freight Forwarders join the Agreement

Step 2: Activation

Airline and Freight Forwarder have bilateral discussions on locations and start dates

Airline sends “Activation Notice” to Freight Forwarder confirming the bilaterally decided location(s) and dates

Step 3: Start to do e-AWB

how to join 1 2
How to join? (1/2)


Airline signs the Airline Submission Form ONCE to join the IATA Multilateral e-AWB Agreement

Airlines specify the Airports where they accept e-AWB

Airlines can add or remove Airports as needed

how to join 1 21
How to join? (1/2)

Freight Forwarders:

Freight Forwarder signs the Multilateral e-AWB Agreement ONCE with IATA

Freight Forwarder can also add its Affiliates to the Multilateral e-AWB Agreement

Freight Forwarder can add or remove Affiliates as needed

are we obliged to do e awb
Are we obliged to do e-AWB?

Parties are NOTobliged to do e-AWB with each other

Provides the Legal framework to do e-AWB without having to engage in hundreds of bilateral Legal discussions

Agreement becomes effective as to an Airline and Freight Forwarder at a location upon Airline sending an “Activation Notice” to Freight Forwarder

Participants can also de-activate a particular location or withdraw completely from the multilateral e-AWB agreement

what are the benefits
What are the benefits?

No more lengthy and costly Legal discussions to start e-AWB:

Airlines will have a single agreement with IATA, enabling them to accept e-AWB from all participating Freight Forwarders

Freight Forwarders will have a one-stop shop agreement that will allow them to tender e-AWB shipments to multiple airlines in numerous airports around the globe

Parties still remain in control of where and when e-AWB should start depending on the technical and operational readiness

has someone tested it
Has someone tested it?
  • A group of Airlines and Freight Forwarders trialed the Multilateral e-AWB Agreement through a Proof of Concept exercise
  • PoC participants (as of 4 April 2013):
    • 15 Airlines: AF, BA, CX, DL, EK, IB, KL, LH, LX, LA, UC, QF, QT, LO, TK
    • 9 Freight Forwarders: DGF, Kintetsu, Aramex, Rhenus, Logwin, Expeditors, SDV, Schenker, DSV






Conf. Call


Conf. Call


Mar 13

Apr 13

Feb 13

Dec 12

Oct 12

Nov 12

Jan 13

FF, Airlines

Sign up for

Proof of Concept

Proof of Concept

(PoC) Trials

Proof of Concept (PoC)


PoC Recommendations

to Resolution 672 &

Process Automation










CSC First


CSC webinar

Process Automation



E-AWBAG: E-AWB Advisory Group, CSC: Cargo Services Conference, IFCC: IATA/FIATA Consultative Council, CBPP: Cargo Business Processes Panel, CPCMG: Cargo Procedures Conferences Management Group

when can we join
When can we join?
  • Airlines and Freight Forwarders can join the IATA Multilateral e-AWB Agreement now
  • The Agreement will come into effect only upon Resolution 672 being declared effective by IATA (expected in the coming months)
  • The joining procedures for Airlines and Freight Forwarders are provided here:
  • If you have any questions about the Agreement or the joining procedures, please contact IATA Cargo at

More information

Questions to:

e-AWB on-line training