slide1 n.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
Virginia’s Future Onsite Sewage & Water Program PowerPoint Presentation
Download Presentation
Virginia’s Future Onsite Sewage & Water Program

Loading in 2 Seconds...

play fullscreen
1 / 15

Virginia’s Future Onsite Sewage & Water Program - PowerPoint PPT Presentation


  • 107 Views
  • Uploaded on

Private Sector. Virginia’s Future Onsite Sewage & Water Program. Health Department. Presentation by:. Dwayne Roadcap Program Manager, DOSWS Virginia Department of Health. Virginia’s Program before 1999:. Application. Site Evaluation. System Design. Considered Septic Tank Effluent Only

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Virginia’s Future Onsite Sewage & Water Program' - tudor


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
slide1

Private Sector

Virginia’s Future Onsite Sewage & Water Program

Health Department

Presentation by:

Dwayne Roadcap

Program Manager, DOSWS

Virginia Department of Health

slide2

Virginia’s Program before 1999:

Application

Site Evaluation

System Design

  • Considered Septic Tank Effluent Only
  • Long Processing Times (4-6 weeks)
  • Accepted Advisory Reports
  • Health Department Sole Service Provider

Permit Issued

System Construction

Inspection

Operation Permit

No Risk

Failure

Risk

First Flush

0

30

Timeline: Years

slide3

Virginia’s Program after 1999:

Application

Site Evaluation

Considers much more:

Septic Tank Effluent (STE)

Secondary Effluent (SE)

Advanced Secondary Effluent (ASE)

Proprietary products (drip, chambers, etc)

Long Processing Times continued.

Health Department not a sole service provider.

System Design

Permit Issued

System Construction

Inspection

Operation Permit

No Risk

Risk

Failure

  • Private Sector and Health Department = “Blue”

First Flush

What changed? New legislation and more complexity in design options

virginia s onsite sewage program before and after 1999
Virginia’s Onsite Sewage Programbefore and after 1999:

Applications from the private sector often processed slower because no difference in handling

VDH does not process many applications in 15 days because there is a get-out clause called the “Administrative Denial”

Risk

No Risk

why haven t backlogs improved why won t backlogs improve
Why haven’t backlogs improved?Why won’t backlogs improve?

Applications supported with private sector work

Backlogs inherent in a building permit program

First Flush

No Risk

Risk

addressing the backlog problem unintended consequences
Addressing the Backlog Problem: Unintended Consequences

First Flush

Risk

No Risk

Since 2000, VDH has trained 175 new employees from a total staff level of 350, over 50% turnover in five years. Of the newly trained employees, 38% have already left.

Since 1999, 52 experienced employees have also left VDH Employment.

slide7

Addressing the Backlog Problem:

Focus on processing applications.

Backlogs is the problem.

  • Focus on 10 Essential Public Health Services.
  • Principal Challenges
    • Data collection and use
    • Evaluation
slide8

Where are the bottlenecks? Where would effort

best be spent to move to the long-term solution?

2. What MENTAL MODELS perpetuate reliance on the quick fix?

Private Sector

4. How can SIDE EFFECTS BE REDUCED for a given fix?

3. How can we REDUCE THE INTENSITY of the quick fix?

B

Backlogs

Side Effects

Goal?

R

1. What is the GOAL or VISION

B

5. How can MORE ATTENTION and resources be directed TO THE FUNDAMENTAL ISSUE and building internal capacity?

Business Process Change

slide9

Where would effort best be spent to move to the long-term solution?

I’m doing what customers want: processing applications and inspecting systems

2. What MENTAL MODELS perpetuate reliance on the quick fix?

Private Sector

VDH has mandated services, how can VDH move to an alternate future when all available resources are already consumed by providing the mandated services?

  • Addressing by:
  • Video-conference
  • Advisory Committee
  • Management support?
  • Legislative support?

Backlogs

Side Effects

Anyone believing that the private sector will not be influenced by economic factors rather than sound public health practices is deluding themselves. I feel that few, if any, field E.H. Managers believe the program is headed down the right path.

Business Process Change

slide10

Addressing the Issues

Accept Private Sector Work

Building Permit Program

Backlogs

Process Applications Better and Faster

Side Effects

Public Health Program

1. What is the GOAL or VISION of a public health agency?

Business Process Change

slide11

Addressing the Issues

Accept Private Sector Work

Building Permit Program

From process applications better & faster…..

To minimize the risk of human exposure to disease agents in the environment that are associated with onsite sewage systems.

Backlogs

Side Effects

Public Health Program

1. What is the GOAL or VISION of a public health agency?

Business Process Change

virginia s onsite sewage program
Virginia’s Onsite Sewage Program:

The good news:

VDH’s basic law gives agency the flexibility to run the program as it views necessary. The law does not say how VDH will accomplish its mission to protect public health and groundwater supplies

  • If it’s really a building permit program with elements of health and safety, then what would a public health program look like?

First Flush

Risk

No Risk

slide13

Where are the bottlenecks? Where would effort best be spent to move to the long-term solution?

2. What MENTAL MODELS perpetuate reliance on the quick fix?

Private Sector

4. How can SIDE EFFECTS BE REDUCED for a given fix?

3. How can we REDUCE THE INTENSITY of the quick fix?

B

Backlogs

Side Effects

Goal?

R

1. What is the GOAL or VISION

B

5. How can MORE ATTENTION and resources be directed TO THE FUNDAMENTAL ISSUE and building internal capacity?

Business Process Change

next steps
Next Steps:
  • Completing the VDH Re-engineering study from a private consultant.
  • Building capacity within VDH to implement a new program goal using the 10 Essential Services as a means to achieve the goal.
  • Adjusting VDH training to emphasize the 10 Essential Services and how staff can better manage risks from onsite sewage systems.
  • Improving collaboration and networking with private sector service providers to assure that direct delivery of service is adequately performed in a timely manner.
  • Developing a new set of regulations to reflect the agency’s future roles and responsibilities along with anticipated future roles and responsibilities for private sector service providers.
  • Building capacity in the private sector to assure that adequate and timely delivery of service is available to the public.
slide15

Aligning VA’s Onsite Sewage and Water Program with National Goals & Objectives:

  • Communicate & Market (Improve information sharing) (Gather data & analyze)
  • Develop the Workforce (Train staff for new tasks) (Focus on 10 Essential Services)
  • Build capacity (Move away from service delivery toward assessment, policy development, and assurance)
  • Develop Strategic Partnerships
  • (Promote activities that promote collaboration) (Develop regular communication with stakeholders)