ISO 9000. PRESENTED BY VIPUL JAIN PGDM 2 ND SEM SEC –C Roll no. 3551.
PGDM 2ND SEM
Roll no. 3551
NO LONGER A FEATURE - INCREASINGLY AN
The specified requirements are generic and applicable to all organizations, regardless of their type and size.
‘ Supplier Organization Customer ’
Sound quality system
Eligibility for tenders
Evidence of compliance
Recognition of standard achieved
Opportunity to improve existing processes
A process for continual improvement
Greater customer loyalty
Greater productivity and cost reduction
The 14 essential steps
Step 1: Top management commitment
Step 2: Establish implementation team
Step 3. Start ISO 9000 awareness programs
Step 4: Provide Training
Step 5. Conduct initial status survey
Step 6: Create a documented implementation plan
Step 7. Develop quality management system documentation
Step 8: Document control
Step 9. Implementation
Step 10. Internal quality audit
Step 11. Management review
Step 12. Pre-assessment audit
Step 13. Certification and registration
Step 14: Continual Improvement
WS insulators, Chennai was the first company from India to get ISO 9000 certification followed by TVS group.
There are 31000 ISO 9000 certified companies in India as on January 2009.