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Explore the theory and business models behind user reviews in online retail, examining the role of technology in reducing perceived risk. Learn about the Prospect Theory and how it supports online consumer choices, with a focus on accuracy, effort, and information completeness. Discover the impact of user reviews on decision-making, problem-solving, and time constraints in a rapidly evolving digital marketplace. Delve into the realm of virtual communities and blog functions to understand the power of online user feedback. Consider the future of retailing on the internet and the potential for leveraging user reviews to enhance consumer experiences.
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Online User Review andThe Theory Behind Ting-Han Chao (Daniel)
Web enabled technology • Blog functions • Virtual communities
Technology Using the Technology
Prospect Theory Kahneman, Tversky 1979
Perceived Risk in E-Commerce Jarvenpaa, Todd 1997 Future for Retailing on Internet
Reducing Risk Markin, Rom J., Jr. 1974
A Accuracy & Effort Relative Accuracy WADD EQW LEX EBA RC Effort
What Online User Review Can Do Relative Accuracy Effort
Pros and Cons Deloitte Consumer Product Group- 2007