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VendorNet Training for In-Stock Vendors May 2014

VendorNet Training for In-Stock Vendors May 2014. V.5.13. VendorNet Training for In-Stock Vendors.

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VendorNet Training for In-Stock Vendors May 2014

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  1. VendorNet Training for In-Stock VendorsMay 2014 V.5.13

  2. VendorNet Training for In-Stock Vendors Topics to be Covered:1. How to Print a New Stock PO in VendorNet 2. How to Acknowledge a Stock PO in VendorNet3. How to Ship, Create UCC Labels and Process ASN Information in VendorNet4. How to Reprint Case Labels for Stock Pos5. Troubleshooting and Contacting VTG for Assistance 2

  3. How to Print a New Stock PO in VendorNet 3

  4. How to Print a New Stock PO in VendorNet Printing out new orders from VendorNet is a key function of the VendorNet process. Upon receipt of a new order notification, be sure to print your new order as soon as possible. Your ability to acknowledge orders, and ultimately create shipping labels and ASN information begins in the Printing stage. Log on to VendorNet 2. Click on the word “Print” on the left hand side of the screen underneath the “Order Services” box. 3. This will bring you to a screen like this: 4

  5. How to Print a New Stock PO in VendorNet • Click on Print New Orders in the • upper right hand side of the screen. • 5. On the new screen the last step brings up click the “Click Here” to start printing. • 6. Next you should see you’re a new browser window open up. • Print and/or Save your order as needed. Exit the browser window. • 8. You will be returned to the Home/Welcome screen once it’s finished processing. 5

  6. How to Acknowledge a Stock PO in VendorNet 6

  7. How to Acknowledge a Stock PO in VendorNet Log into VendorNet Be sure you have printed any new PO (‘s) that may have imported into VendorNet prior to the last time you may have logged on. Click on Acknowledge from the Left Hand Menu 4. The screen should now look like the one below. From here click on Review Orders, which is directly above the word “Acknowledge.” 7

  8. How to Acknowledge a Stock PO in VendorNet • When your screen updates, check quantities, date, items, etc to be sure you can fulfill the order. • 5.1. If you need changes made, please contact your planner to discuss any changes. If changes are made, they will update to VendorNet within 2 hours of the Planner making the change in our order entry system. Once the changes have been made, you may proceed to Step 6. • 5.2. If you do not need changes made, please proceed to Step 6 •   6. If you accept the order as displayed, click on “Release Order”, which is far right hand side approximately half way down the screen. (Nothing is effected by clicking Release Order this moves the PO to the ship bucket.) 8

  9. How to Acknowledge a Stock PO in VendorNet • If you have other orders to view, you will need to repeat steps 5 and 6 until you reach the end of the list. Once you have come to the end of the list, you will see the following screen: 8. Once you have reached the above screen, all orders that were released will be available in the “Ship” area to have UCC-128’s printed and ASN information collected.* Click Exit Batch at the top to exit the acknowledgement bucket. * If information is changed on the PO after it has been acknowledged, it will revert back to the acknowledge bucket to be processed. You will need to release the order again in order to complete the “Ship” process. 9

  10. How to Ship, Create UCC Labels and Process ASN Information in VendorNet 10

  11. How to Ship, Create UCC Labels and Process ASN Information in VendorNet Having you, our Vendor, create UCC Labels for your shipment and have the ASN information automatically generated and sent, all in a format that we have pre-approved, is a huge boost to our Vendor Compliance program and our business. It is a great tool for you, the Vendor, to create an ASN and print labels that are compliant, thereby helping you avoid costly charge backs. The one big thing to make all this work properly is correct information. The information you provide needs to be accurate so it is strongly recommended that you have correct case quantity information ready before you start. We recommend not performing this step until 24 to 48 hours prior to shipping. Log on to VendorNet Click on the word “Ship” on the left hand side of the screen underneath the “Order Services” box. 11

  12. How to Ship, Create UCC Labels and Process ASN Information in VendorNet • The following screen will appear: • 4. Click on Start Shipping in the upper right hand side of the screen. 12

  13. How to Ship, Create UCC Labels and Process ASN Information in VendorNet 5. On the screen that step 4 loads; click the Purchase order number you would like to ship. 13

  14. How to Ship, Create UCC Labels and Process ASN Information in VendorNet • Next, you will enter quantity and tracking information. • Ship Qty: Enter the exact quantity you plan to send. • Please remember that this is the QTY on a specific shipment. If you have multiple shipments against a PO, you must do each shipment separately. All containers must have their own ASN. If you have questions please contact your Vendor Compliance person or your VendorNet contact. (The QTY can’t be over shipped by 10% without an adjustment needing to be made by your buyer/merchant/planner.) • Tracking No: YOU MUST ENTER SOMETHING IN THIS FIELD OR AN ERROR WILL OCCUR. We would prefer that this have the actual tracking number from the shipper, but we realize you may not have this number prior to creating. Please contact your buyer or planner in regards to the tracking number, once obtained. If necessary, they will advise where to send it. • Once you have entered the information necessary, click on Add Cases to move on to the next screen. 14

  15. How to Ship, Create UCC Labels and Process ASN Information in VendorNet • Now that you have entered some basic shipping information, it is time now to input the information that is going to generate your ASN and your UCC labels. This is a very important step; please verify you are using the correct case information. • “Cases To Add”: Enter the total number of labels you need to print. • Example 1 - You are shipping a total 120 storage boxes and each box gets its own label, so you would enter 120 here. • Example 2 - You are shipping 120 units, and they ship 10 to a box, so you only need 12 labels, so you would enter 12 in the cases to add. • For mixed sku case act as the skus are shipping in their own case and then bag them then put them in one case with the label on the bag and mix sku written on the case. • Once you have input your Cases to Add, click on the Explode/Refresh link to move to the next screen. 15

  16. How to Ship, Create UCC Labels and Process ASN Information in VendorNet • After clicking “Explode/Refresh”, you will see an equal number of “SSCC” lines to match the number of cases you want to add. Each one of these “SSCC” lines represents a label. • Verify that the Quantity matches what is actually going to be in the case. Each one of these SSCC lines will represent what is in the case. • Once you have verified the Quantities are correct, click on “Explode/Refresh” again. 16

  17. How to Ship, Create UCC Labels and Process ASN Information in VendorNet • If any of your quantities were incorrect you will receive an error like this. To fix this you will need to review the SSCC lines and determine where the error lies. You may need to delete lines or add lines. • The “UnAllocated” is the key field here. It will either display as a positive red number (example: “5”, meaning that there are 5 items not accounted for in the SSCC labels) or a red number (example: “(5)”, meaning that there are more items allocated to the SSCC lines then the number of items ordered) • If you have to add a case, click the drop down and select “Make New Case”, this will add a new SSCC line. Go to it and add you quantity in. 17

  18. How to Ship, Create UCC Labels and Process ASN Information in VendorNet • 10. If you entered every thing correctly it will look like this and you are ready to move to the Label Printing portion. • You will know that you have successfully balanced the total number of items to the number of cases you are shipping when the “UnAllocated” displays a “0”. • To move to the next step Click on “Process Shipments” 18

  19. How to Ship, Create UCC Labels and Process ASN Information in VendorNet • 11. Once you have clicked Process Shipments, your next screen should look like the screen below. • (A) Be sure that you check your information one more time, the next step makes any information you send a permanent part of the record, you want to be sure it’s correct so you are compliant and receive no charge backs. • A1 – if you notice something is incorrect click edit details and step back thru the order until you return to this screen making the changes you need. • (B) If every thing is correct, your printer is on and you have label stock in the printer, click “Update Shipments”. • 12. Here are a few hints to help with Printing: • Be sure you have the correct label paper. • Standard Printer (8 1/2x11) – 4 labels/page - Use Avery number 5168 or compatible • Zebra Printer (4x6) – 1 label/page - Use 4x6 label stock • Make sure you printer is turned on and that you have enough label stock. • Select your designated printer as default prior to generating labels. 19

  20. How to Ship, Create UCC Labels and Process ASN Information in VendorNet • 13. You will be prompted with a little dialog box like this. Click Ok if you’re ready to print. •  14. After clicking on the “OK” button if you see the below at the bottom of Internet Explorer then the pop-up was blocked and you need to allow pop-ups for the site. Once you allow pop-ups you will be kicked out of the site and you will need to log back in and do a reprint discussed later. • For Internet Explorer go to Tools, Pop-up Blocker, Pop-up blocker Settings, and add the VendorNet site such as vntraining.ccsginc.com to the allowed list. • For Firefox on Windows go to Tools, Options, Content, click Exceptions... next to Block pop-up windows, and add the site to the allowed list. 20

  21. How to Ship, Create UCC Labels and Process ASN Information in VendorNet 17. You will see the labels as shown below. Depending on how you need to print we can setup 4 per page (right) or 1 per page (left). 21

  22. How to Ship, Create UCC Labels and Process ASN Information in VendorNet 18. Before printing be sure to change the margins to 0.5 on all sides (may have to set the right to 0.4), uncheck the Enable Shrink-to-Fit, and change the Headers and Footers to Empty such as shown to the right. Use print preview to ensure they a line on the screen correctly. For Firefox change the scale to between 90% and 98% especial for a Mac. 19. Your final screen should be as seen below: 22

  23. How to Reprint Case Labels for Stock POs 23

  24. How to Reprint Case Labels for Stock POs Log on to Vendor Net. In the order services box, type enter the purchase order number and click “Go”. When the screen refreshes, click on the link that says “Shipments” which should be around the middle top portion of the screen. When the screen refreshes, you should see a link that says “cases” on the right. Click “cases” so that the arrow points up. Continued… 24

  25. How to Reprint Case Labels for Stock POs • 5. Locate the ship date that the labels are from. • If you need just one label, scroll through the list of carton labels and click on the carton ID of the carton you need the label for. This will generate only one label. • If you need all labels on an order, click “Reprint Cases” for the appropriate ship date. • 6. This will open a new window with the labels. 25

  26. Troubleshooting and Contacting VTG for Assistance 26

  27. Troubleshooting and Contacting VTG for Assistance • If you are experiencing trouble with the site, please follow all of the steps below: • Check to make sure you are in Internet Explorer or Firefox, VendorNet is not compatible with Safari, Google Chrome, or any other browser at this time. • Please note if you are using Firefox but did not notify us of this during your training or setup form, this is probably the issue as there are different configurations we must put into place. • If you are running Internet Explorer 10 or 11, you must have your browser in compatibility mode • To enter compatibility mode in IE 10, click on the torn piece of paper icon to the right of your address bar at the top of the screen • To enter compatibility mode in IE 11, click the Tools button --> Compatibility View Settings, under Add this website, enter ccsginc.com then click Add • If you have followed all of these steps and you are still unable to process your orders, please send an email to vtg@cornerstonebrands • In Order to better serve you please include the following in your email • Vendor Name and Brand you are working with (Frontgate/Improvements, etc) • PO or order # you are working on • Screen shot of your entire browser with error and background • Details of what you are experiencing • What troubleshooting steps you have already completed 27

  28. Please contact VTG@cornerstonebrands.com with any questions, or if you require further assistance. 28

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