Organisational Resilience at Fonterra . A Case Study – Simon Hughes. Confidential to Fonterra Co-operative Group. October 2013. Agenda. Personal Profile Core Fonterra Programmes Personal Perspective A Structured Approach Case Study in Action Summary Questions. Personal Profile.
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A Case Study – Simon Hughes
Confidential to Fonterra Co-operative Group
Simon Hughes – General Manager Transaction Services, Fonterra, based in Hamilton
While I bring a strong focus on business results, I have a belief that a leader and/or business
can only achieve great results through their people
Fonterra has a "whole person" approach to the relationships it has with its employees
Sustaining the change
Case for change
Leadership and behaviours
Am I clear on the benefits?
What is my role around benefits?
Who is the owner for the benefits ?
Capabilities and development
Preparation is Paramount
The Change Programme – Active Operations Management
‘Help me feel proud’
‘Help me build mutual trust’
‘Help me review my contribution’
‘Help me see my value’
‘Care about me’
‘Help me grow’
‘Help me see my importance’
Sep 13 Oct – Dec 13 Jan – May 14 Jun 14 –
Starting to embed
The Benefits of a Plan
What We Have Discovered – So Far...........