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Almost 50 council staff members participated in pilots across 5 Councils to learn about Emotional Intelligence, focusing on developing self-awareness and constructive communication. The review highlighted the need for organization-wide engagement, training for all management levels, and follow-up opportunities to reinforce benefits. Reflective feedback emphasized using Emotional Intelligence to build trust, reduce negativity, and model positive attitudes in the workplace. Explore how EI can lead to better workplace relations. Happy Christmas!
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Getting the Whole Person to Work Feedback from the Emotionally Intelligent Workplace Pilots Thursday 08 December 2011 John Foster
A Review of Progress Almost 50 council staff members participated 5 Councils ( Armagh, Ballymoney, Banbridge, Lisburn, Strabane) 1 Purpose- to learn about Emotional Intelligence
Strengths Potential to educate people how to “get on “ together in the workplace Focus on the “whole” person in a constructive manner Helped develop self- awareness The importance of listening to yourself and others
Limitations The pilot title/name was off-putting Course could be condensed to two days Temptation to use aspects of EI without full knowledge How to get the right people to attend
Possible Changes Needs to be organisation or department-wide All levels of management to be engaged in EI training Reinforcement of the benefits and outcomes Follow up opportunities to develop EI
Reflective Feedback Emotional Intelligence as a resource to: Build trust and positive attitudes leading to integrity in the workplace Reduction in negativity and stress related absences Influence people by modelling EI Start small and build EI up
Reflective Feedback Is Emotional Intelligence the Final Frontier in building better workplace relations? Space and pace to achieve emotionally intelligent workplaces and individuals