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Unify your school district with a positive culture and outstanding customer service. Implement Positively Forsyth to reconnect staff with their purpose. Establish common values and communication guidelines to create a cohesive environment. Recognize success and promote continuous growth.
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Unifying Culture and Customer Service to be the BEST School District in the Universe!
Start at the Top! • Use Positively Forsyth to unify the district with the goal for the staff to reconnect who they are with what they do • Recognize that many schools/departments and staff model and demonstrate positive culture and customer service, but it is not consistent or unified as one • Being positive is a small thing • that costs nothing, but has a huge • impact
Core Values • Forsyth County Schools is a family that values our rich history by being committed investors in our future. We intentionally model our: • Actions • We listen, affirm, respond, and adapt. • Attitudes • We are approachable, sincere, encouraging, and flexible. • Affiliations • We promote team work through • personal connections, shared • responsibility, genuine feedback, • and continuous growth.
Putting Our Values Into Practice • Use a common language • Schools/departments must have a common vision/mission on how to proceed that is unique to their community and its culture but fits within the district’s Positively Forsyth expectations. • Customer Service Guidelines • www.forsyth.k12.ga.us/PositivelyForsyth • Emails • Face-to-Face • Phone
Communicate, Train, Evaluate and Recognize • Embed Positively Forsyth into culture so it withstands time and change, something that naturally happens. • 2012-13 Opportunities Include: • Induct new and existing staff into Positively Forsyth philosophy • Include in 2013-16 Strategic Plan, GAPSS, Climate • Surveys, School Improvement Plans and • Department Action Plans • Recognize existing success, and • enhance employee and peer-to-peer • recognition
Unifying Culture and Customer Service to be the BEST School District in the Universe!