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Current status and latest results - FEU conference , Oslo, Norway 2017 –

Current status and latest results - FEU conference , Oslo, Norway 2017 –. Dieter Nuessler , Gasper Bizjak Oslo, 19.05.2017. What is all about ?. Gathering data from multiple social media channels Mining relevant information from gathered data pool Detection of relevant messages

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Current status and latest results - FEU conference , Oslo, Norway 2017 –

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  1. Currentstatusandlatestresults- FEU conference, Oslo, Norway 2017 – Dieter Nuessler, Gasper Bizjak Oslo, 19.05.2017

  2. Whatis all about? • Gathering data from multiple social media channels • Mining relevant information from gathered data pool • Detection of relevant messages • Scenario based classification of incidents by the application of machine learning algorithms • Measuring information quality of social media for decision support in the control room staff

  3. Whatis EmerGent? Sophisticated filtering and grouping system + Gathering from several sources + Information Quality

  4. Roleofthe FEU • Major role in advising, disseminationactivities, end-user activitiesandeventechnicalsupport on projectdevelopment! • Havereceivedhugeappretiationfromotherinvolvedpartners.

  5. Last meeting • Salzburg, Salzburg University, Facultyof Natural Science • From 13.02. until15.02.2017 • Workshop, end usertesting + internal evaluation • (Attendedby: Dieter Nuessler, Gasper Bizjak)

  6. Salzburg Meeting/Workshop Recap • Project coordinator Matthias Moipresented the setting for the EmerGent Final Workshop • Dieter Nuessler was a workshop moderator • Gasper Bizjak and HaukeSpethwere control room operators • Scenario: Major fire in Hamburg (based on the real event that happened in BASF-plant in Ludwigshafen - Germany in 2016) • Due to social media information, the alert level was quickly raised and a second unit was dispatched only 1:30 minutes after the first dispatch and 7 minutes before any firefighters arrived on scene!

  7. “We bought 6 minutes!”

  8. Salzburg in pictures

  9. Incomingevents • Final Review oftheproject • Dortmund, 06.09. & 07.09.2017

  10. Latestnews & activities • Project was extendeduntilthe end ofJuly 2017 • Field test in Hamburg • Dissemination activities • Updates in existingworking web and mobile tool • Second social media attitude survey • Financial reportshavebeensent via theUniversity of Paderborn tothe EU commission

  11. Latestresults • Data isnowgatheredfrom 4 pipelines • SocialMedia Guidelines werepresentedand will beprovidedtoyou at the end ofthemonth • Updated toolsare on thewayforthefieldtest • Emergency servicesattitudetowardsSocialMedia surveyresultswerepublished

  12. Results from Germany- Methodology - • Representative Online-Survey in November 2016 with 1069 german citizens • Adults: 18 years or older • 49% Male, 51% Female

  13. Use of social media in Emergency – comparison by age BLUE: Used SM RED: Not used SM

  14. Latest GUI – Mobile app

  15. Useofthe App • Designedforthepublic • After fieldtest in Hamburg, latestdevelopmentshowntheapplicationcouldbeusefulforemergencyservices (Fire Service, VOST teams, etc.) – not onlyforpublic • VOST: virtual operational supportteam (common in Spain and France); VOST EU hasbeenestablishedrecently

  16. Latest GUI – Web application

  17. Useofthe Web application • Designedforemergency services / operators • Allows to enter specific keywords you want to follow • Mines data from different pipelines • Shows Social Media and App “Alerts” • Pins “alerts” to Geolocation on Map • Puts quality label on each “Alert” • Allows operator to reply to a specific “Alert”

  18. Conclusion • We will continue to support other partners involved in the project on a high level of trust and professional consultations. • We are looking forward tothe last version of EmerGent tool that will definitely be a great proof of concept – of using social media in emergency services

  19. Thank you. Check out our progress: http://www.112.social/ http://www.fp7-emergent.eu/

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