May 8, 2012

1. HRSA HIV/AIDS Bureau Special Projects of National Significance Systems Linkages and Access to Care for Populations at High Risk for HIV Infection in New York State May 8, 2012

2. Ground Rules for Webinar Participation Actively participate and write your questions into the chat area during the presentation(s) Discussion will occur throughout Do not put us on hold Mute your line if you are not speaking (press *6, to unmute your line press #6) Slides and other resources are available after the webinar

3. Agenda Introductions Opening Remarks What is the SPNS Initiative? How is the SPNS Initiative being implemented in NY? • Statewide: NY Links • Upper Manhattan • Western NY What is your role and key start up activities? Next steps

4. Opening Remarks

5. SPNS Overview

6. What are ‘SPNS’? • Special Projects of National Significance • Part of the Ryan White HIV/AIDS Program and administered by the HRSA HIV/AIDS Bureau • Aims to support the development of innovative models of HIV care that respond to emerging needs of Ryan White clients • Topics for SPNS funding prioritized by HRSA • Strong evaluation/research component to assess the effectiveness of models, and then focus on the dissemination and replication of successes at a national level

7. SPNS Initiative – Systems, Linkages andAccess to Care • Development of innovative and sustainable systemic models of linkage to improve access to and retention in quality HIV care • Alignment of different components of the public health system, such as surveillance, counseling/testing, emergency rooms, mental health/substance use clinics, correctional health-care facilities (traditional and non-traditional providers) • Alignment with National HIV/AIDS Strategy Goals: • Reduce number of people who become infected w/HIV • Increasing access to care and optimizing health outcomes • Reducing HIV related health disparities

8. Engagement in Care Continuum Non-Engager Sporadic User Fully Engaged [1] Health Resources and Services Administration, HAB. August 2006. Outreach: Engaging People in HIV Care Summary of a HRSA/HAB 2005 Consultation on Linking PLWH Into Care. [2] Eldred L, Malitz F. Introduction [to the supplemental issue on the HRSA SPNS Outreach Initiative]. AIDS Patient Care STDS 2007; 21(Suppl 1):S1–S2.

9. SPNS Initiative – Systems, Linkages andAccess to Care • 4-year funding cycle awarded to high incidence states • Adapted approach of the Collaborative Model developed by the Institute for Healthcare Improvement (IHI) • Development of grantee-specific evaluation strategies to identify and document successful models • Comprehensive multi-state evaluation led by a national evaluation center (UCSF – Janet Myers)

10. SPNS Initiative – Systems, Linkages andAccess to Care • Overall goals for this initiative, consistent with National HIV/AIDS Strategy, are to: • increase the number of individuals who know their serostatus • increase the number of newly diagnosed linked to HIV care within three months of diagnosis • increase the number of individuals who are virally suppressed • increase the number of people living with HIV retained continuously in quality HIV care

11. SPNS Initiative – Systems, Linkages, andAccess to Care • Timetable • RFA Announcement: March 2, 2011 • Grant Application: April 4, 2011 • Initiation of SPNS Grant: September 1, 2011; October, 2011; and WNY, June, 2012 • End of SPNS Grant: August 31, 2015 • SPNS Awardees: • New York • Louisiana • Massachusetts • North Carolina • Pennsylvania • Virginia • Wisconsin

12. NYS Links Overview

13. Together, we identify innovative solutions for improving linkage to and retention in HIV care to support the delivery of routine, timely, and effective care for PLWHA in New York State; and bridge systemic gaps between HIV related services to achieve better outcomes for PLWHA through improving systems for monitoring, recording, and accessing information about HIV care in NYS. NY Links Mission

14. Timeline Collaborative Waves Statewide Dissemination Data and Systems Integration SPNS Evaluation Year 1 Year 2 Year 3 Year 4 • Years 1 & 2 Collaborative Waves • Wave I: Upper Manhattan Regional Group and Western NYS • Wave II: 2 Collaboratives in NYC • Wave III: 2 Upstate Collaboratives • Years 3 & 4 Statewide Dissemination • Identification of Successful Linkage/Retention Interventions • Statewide Conference(s) to Promote Successful Interventions • Webinars, Conference Calls, etc. • Posting on AIDS Institute and other QI Websites

15. Data Subcommittee Purpose: • to identify and address key issues and to effectively utilize already available data sets (epi/surveillance, Medicaid, AIRS, etc.) to improve linkage/retention • to make these data sets accessible to frontline providers for quality improvement efforts Major Participants: • Denis Nash (lead) & Dr. Bruce Agins • Dennis Tsui (Medicaid) • Dr. Colin Shephard (NYCDOHMH Epi & Surveillance) • Mary Irvine (NYCDOHMH E-Share) • John Fuller (NYSDOH AIRS) • Dr. Lou Smith & Dan Gordon (NYSDOH Epi & Surveillance) • Eli Camhi (Metroplus) • Tom Moore (Healthix)

16. Upper Manhattan Regional Group Collaborative • Engagement of all medical and non-medical providers in the Upper Manhattan geographic area to improve linkage to and retention in HIV care (31 sites) • Current Progress: • 3rd Learning Session: April 10th , 2012 • 1st Collection of Collaborative Measures: April 2nd, 2012 • 2 QI Workshops modified for linkage and retention have been held • Next Steps: • Test and evaluate provider-driven interventions • Provide data measures technical assistance • Blue-Clinical Program Participating in the Upper Manhattan Regional Group • Yellow-Supportive Service Program Participating in Upper Manhattan Regional Group

17. Western NY Links Collaborative • Western NY Links Collaborative - engagement of all HIV medical and non-medical providers in the Western NY geographic area, focusing on Rochester and Buffalo, to improve linkage to and retention in HIV care [Upstate Learning Network – engagement of only HIV medical programs located in Binghamton, Buffalo, Elmira, Rochester, Syracuse and Utica to build capacity for quality management and to jointly improve patient care]

18. Western NY Links Collaborative • Current Status: • Support and involvement of Erie and Monroe County DOH • List of participating providers developed • Planning Group established • Performance measures defined • WNY Collaborative materials drafted • Next Steps: • Introductory Webinars • Pre-Work Webinars • Conduct Site Visits • Kick-off Collaborative Meeting: June 12, 2012

19. WNY Collaborative Teams by Zip Codes • Red-HIV programs participating in the WNY Collaborative As of April 26, 3012

20. WNY Collaborative Model and Dates • Webinars: • Introductory - May • Pre-Work • Site Visits June 12

21. NY Links Performance Measures

22. NY Links Measures The following measures will be collected and reported in aggregate by all NY Links participating HIV clinical, general medical, and supportive service providers and should capture all patients/clients with a diagnosis of HIV/AIDS, regardless of age or funding source of services.

23. Brief Overview of NYS Links Measures

24. Performance Measurement Expectations • Self reporting of NY Links measures every 2 months • Submission of performance measurement data to NY Links online database(www.newyorklinks.org/database) • Sharing of improvement activities • Next Webinar on Pre-Work and Site Visits will provide more in-depth information

25. Collaborative Team

26. Collaborative Team • Identify a leader who will drive change, support quality improvement activities, direct resources and facilitate communication within the organization in support of the agency specific NY Links activities • Form a multidisciplinary team, including expert staff (data and evaluation, quality improvement, clinical providers, consumer involved in QI) to participate as a team in the WNY Collaborative • Members of the Collaborative Team attend all learning sessions and champion linkage-retention activities in the agency

27. Roles Identify key staff to fill the following potential roles/responsibilities: • Senior Leader/Collaborative Lead • Point of Contact – person who can move QI project ahead and coordinator • Data Manager • Clinical Provider • PLWHA

28. WNY Pre-Work Tools

29. Pre-Work Tools The Pre-Work was developed to help supportive and clinical providers to investigate linkage, retention, and possible opportunities for cross-agency improvements. This activity will help your program to: • Review data systems/accessibility across your agency • Collect data on the performance measures • Identify common referral sources across the region • Identify areas for follow-up

30. Pre-Work Tools Each participating agency will complete at least one or more of the following five Pre-Work Tools: • Pre-Work Tool 1: HIV Linkage • All programs who offer HIV testing • One algorithm across the agency • Pre-Work Tool 2A: Primary Care Global Retention • If your program provides HIV medical care • Pre-Work Tool 2B: Primary Care New Patient Retention • If your program provides HIV medical care

31. Pre-Work Tools • Pre-Work Tool 3A: Clinical Engagement - Supportive Services • If your program provides supportive services, complete this algorithm across the agency inclusive of all supportive services • Pre-Work Tool 3B: New Client Clinical Engagement - Supportive Services • If your program provides supportive services, complete this algorithm across the agency inclusive of all supportive services

32. MEASUREMENT PERIOD 3 Months SUBMISSION DUE DATE REPORTING PERIOD 2 months during which new diagnoses are counted 30 days to allow linkage to primary care NY Links Performance Measure 1 Tool: Linkage to Care Among Newly Diagnosed Persons # of Active Patients (HIV patients with at least one HIV primary care visit in the first six months (Jan-Jun) of 2010) Active Caseload Primary Care Agency Name HIV Testing Site Completed By Completed By: # of Newly Diagnosed HIV Patients Newly diagnosed HIV patients with positive confirmatory test from Dec 1, 2011 to Jan 31, 2012 # of Patients Included (Denominator) Newly diagnosed HIV patients with a positive confirmatory test from Dec 1, 2011 to Jan 31, 2012 who do not fit exclusion criteria in step [B] Engaged in Care by HIV Program # of Linked Patients (Numerator) Newly diagnosed HIV patients who had their first HIV primary care visit within 30 days of the date of a confirmatory HIV test result that occurred between Dec 1, 2011 to Jan 31, 2012 A # of Clients in Care HIV Primary Care Program A # of Out of Care Patients (HIV patients with NO HIV primary care visit(s) in the second six months (Jul-Dec) of 2010) Not in Care Pool E=F+I A=B+E A=B+C I E B G C F=G+H # of Newly Diagnosed HIV Patients Referred to but NOT seen by a HIV Primary Care Facility within 30 days F # of Retained Patients (HIV patients with HIV primary care visit(s) in the second six months (Jul-Dec) of 2010) Referred/Not In Care by HIV Program # of Newly Diagnosed HIV Patients who Require Follow-up Newly diagnosed HIV patients with NO HIV primary care visit within 30 days of the date of a confirmatory HIV test result that occurred between Dec 1, 2011 to Jan 31, 2012 Retention Follow-up Pool C=D+E # of Clients Referred HIV Primary Care Program H # of Patients who are Incarcerated, Deceased, Moved, Receive HIV Care Elsewhere (HIV patients with documented reasons for being out of care) # of Patients who Require Follow-up (HIV patients who are out of care with potential for re-engagement) # of Newly Diagnosed HIV Patients NOT Referred to HIV Primary Care Facility within 30 days J D # of Patients Excluded Newly diagnosed HIV patients with a positive confirmatory test from Dec 1, 2011 to Jan 31, 2012 who were Incarcerated, Deceased, Received Care Elsewhere, Moved between Dec 1, 2011 and Mar 1, 2012 E B E=I+J D=F+G+H B=C+D I F G H # of Patients with Unknown Reasons for Being Out of Care # of Patients with Known Addressable Reasons for Being Out of Care # of Patients Deceased # of Patients who Receive Care at Another HIV Program or Moved # of Patients Incarcerated (HIV patients not known to be scheduled for release in jurisdiction in Jul-Dec of 2010) C D 04/02/12 12/01/11 01/31/12 03/01/12 # of HIV Patients Deceased # of HIV Patients who Moved

33. NY Links Performance 3A: Clinical Engagement Measure # of Active Patients (HIV patients with at least one HIV primary care visit in the first six months (Jan-Jun) of 2010) Active Caseload Primary Care Agency Name Supportive Service or General Medical Assistance Agency Completed By Completed By: # of Active HIV Clients/Patients HIV positive clients/patients who had a supportive service visit/ general medical encounter from Jan 1, 2012-Mar 1, 2012 A A # of Out of Care Patients (HIV patients with NO HIV primary care visit(s) in the second six months (Jul-Dec) of 2010) # of Patients Included (Denominator) HIV positive clients/patients who had a supportive service visit/ general medical encounter from Jan 1, 2012-Mar 1, 2012 who do not fit exclusion criteria in step [B] Not in Care Pool A=B+G A=B+C G J B # of HIV Clients/Patients with Known Reasons for NO HIV Primary Care Visit C G=H+I I=J+K # of Retained Patients (HIV patients with HIV primary care visit(s) in the second six months (Jul-Dec) of 2010) I # of Active HIV Patients who Require Follow-up HIV positive clients/patients who had a supportive service visit/ general medical encounter from Jan 1, 2012-Mar 1, 2012 with NO HIV primary care visit from Jul 1, 2011-Dec 31, 2011 Retention Follow-up Pool C=D+E H K # of Patients who are Incarcerated, Deceased, Moved, Receive HIV Care Elsewhere (HIV patients with documented reasons for being out of care) # of Patients who Require Follow-up (HIV patients who are out of care with potential for re-engagement) # of Retained Patients (Numerator) HIV positive clients/patients who had a supportive service visit/ general medical encounter from Jan 1, 2012-Mar 1, 2012, who had at least one HIV primary care visit from Jul 1, 2011-Dec 31, 2011 # of HIV Clients/Patients with Unknown Reasons for NO HIV Primary Care Visit J D E # of Patients Excluded HIV positive clients/patients who had a supportive service visit/ general medical encounter from Jan 1, 2012-Mar 1, 2012 who were Incarcerated, Deceased, Received Care Elsewhere, Moved between Jul 1, 2011-Mar 1, 2012 E=I+J D=F+G+H B MEASUREMENT PERIOD 12 Months SUBMISSION DUE DATE B=C+D+E+F I F G H Up to 6 months prior: Review if client from the reporting period had a documented/self‐reported primary care visit REPORTING PERIOD 2 months: HIV clients/patients with a Supportive Service and/or General Medical visit # of Patients with Unknown Reasons for Being Out of Care # of Patients with Known Addressable Reasons for Being Out of Care # of Patients Deceased # of Patients who Receive Care at Another HIV Program or Moved # of Patients Incarcerated (HIV patients not known to be scheduled for release in jurisdiction in Jul-Dec of 2010) C D E F # of HIV Clients/Patients Incarcerated for greater than 90 days # of HIV Clients/Patients Deceased # of HIV Clients/Patients who Received Care Elsewhere # of HIV Clients/Patientswho Moved 07/01/11 12/31/11 01/01/12 03/01/12 04/02/12

34. Site Visits

35. Purpose of Site Visit • Learn more about your agency and your participation in current HIV activities and coalitions/networks • Meet with your staff who will be involved in the NY Links Initiative; including representation from agency’s Primary Care, Supportive Service, HIV Testing, and Quality Management Programs • Strengthen your agency’s understanding of the WNY Links Collaborative initiative • Components • Complete a collaborative assessment • Address any questions regarding WNY Collaborative • Identify team members for NY Links collaborative participation • Follow-up on Pre-work for the next Learning Session

36. Site Visit Logistics • Site visit duration: 90-120 minutes • Each visit will be lead by a representative from NYSDOH, Nanette Brey Magnani, and when possible, Steve Sawicki, NY Links Project Director and a representative from Regional DOH • Site Visit Participation: • Executive leader(s), QI program coordinator, data/IT coordinator • Aim to complete site visits by the 1st Learning Session

37. Collaborative Response Team

38. WNY Collaborative Response Team A Response Team is a self-organizing, peer-driven group made up of 5-10 nominated leaders with various skill sets and roles who participate in the WNY Collaborative. Purpose: Streamline communication Strengthen leadership capacity Support & direct collaborative Increase collaborative sustainability

39. Next Steps

40. Next Steps • Repeat Introductory Webinar • Thu, May 10 at 10am • Pre-Work Webinars (repeated twice) • Fri, May 11 at 2pm • Scheduling site visits • Site specific pre-work activities • Kick-off Collaborative Learning Session • June 12, 10:00am – 3:30pm at Mount Morris

41. Contact Information Clemens Steinbock, Director of Quality Initiativescms18@health.state.ny.us Steve Sawicki, SPNS Lead svs03@health.state.ny.us Cameron Stainken, Program Assistant with the SPNS Initiative (departing in June) crs05@health.state.ny.us , 212.417.4731 Nanette Brey Magnani, EdD, Quality Consultant breymagnan@aol.com Main NY Links Email: info@newyorklinks.org

42. Questions and Answers