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This paper explores the impact of mobile money services on the operational costs of Microfinance Institutions (MFIs) in Tanzania. By integrating mobile payment solutions, MFIs can streamline transactions, reduce overhead costs, and enhance service delivery. The study examines current adoption rates, cost-benefit analysis, and operational efficiencies gained through mobile money, providing key insights for stakeholders and policymakers in the financial sector. Understanding these dynamics is crucial for enhancing financial inclusion and improving access to financial services in Tanzania.
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