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WiFiLAN – A Complete OSS. Rishikesh Ghare Founder & CEO Wifi-soft Solutions Pvt. Ltd. WiFiLAN Highlights. Market-proven Wi-Fi backend managing over 350 hotspots around the world Hosted service designed for redundancy, scalability and reliability Complete, end-to-end management solution

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WiFiLAN – A Complete OSS

Rishikesh Ghare

Founder & CEO

Wifi-soft Solutions Pvt. Ltd.


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WiFiLAN Highlights

  • Market-proven Wi-Fi backend managing over 350 hotspots around the world

  • Hosted service designed for redundancy, scalability and reliability

  • Complete, end-to-end management solution

  • Professionally hosted in state-of-the-art data centers

  • Ideal for hotspot owners, WiFi operators, Wireless ISPs and service providers

  • Flexible and competitive pricing options




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Value Proposition

  • Pay-as-you-go model helps hotspot provider to scale operations without IT overhead

  • Low operational cost with flexible billing options

  • Integrated, end-to-end Wi-Fi solution

  • Web-based, intuitive and easy-to-use user interface

  • Support range of wireless access points

  • Support services – portal development, security, content filtering and consulting



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AAA Services

  • Professionally hosted, scalable, redundant RADIUS servers

  • Compatible with wide range of wireless gateways

  • Supports various authentication schemes – PAP, CHAP, MSCHAP, EAP, MD5, WPA

  • Support for standard & custom RADIUS attributes

  • MAC-address authentication

  • Detailed accounting and usage reports


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Network Monitoring

  • 24/7 monitoring of gateways and attached APs

  • Processing traps/alerts from gateways

  • E-mail or SMS-based notifications

  • Detailed monitoring history

  • Reliability Report for each monitored device


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CRM

  • Integrated trouble ticket management

  • Supports email campaigns and announcements

  • Email template management

  • FAQs

  • Searchable knowledgebase


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Billing

  • Seamless integration with merchant billing gateways

  • Immediate release of funds

  • Supports OpenEcho, Authorize.Net, PayPal and WorldPay (coming soon)

  • Manual, real-time and recurring billing options

  • Flexible billing plans

  • Fraud detection using CVV2 and AVS checks

  • Prepaid coupons

  • Handles taxes, promotions and discounts



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Prepaid Coupons

  • Create unlimited prepaid coupons for distribution

  • Export or print coupons through WiFiLAN

  • Track statistics of used coupons

  • Recharge used coupons

  • Coupons can be restricted based on dates, total usage or bandwidth usage

  • Ideal solution for hospitality industry where guest can purchase coupon at the front desk


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Prepaid Coupons

  • Coupons can be highly customized based on client’s requriements

  • Custom logo, text and layout

  • Example:




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Bulk User Management

  • Ideal solution for Wi-Fi access in hotels, resorts, apartments and residential complexes

  • Useful for tracking location-based users based on room or apartment numbers

  • Self provisioning

  • Verification and approval process

  • Branded administrative interface


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Managed Services

  • Remote maintenance of gateways and access points

  • Regular firmware and configuration updates

  • Log monitoring

  • Certificate maintenance

  • Weekly status and usage reports

  • Bandwidth usage monitoring


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User Provisioning

  • Completely automated user signup portal

  • Online credit card processing

  • Customer self care portal (MyAccount)

  • Auto-renewal of billing plans

  • Provisioning integrated with signup process

  • Optional account verification/approval before activation


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Portal Management

  • Create professional looking authentication and provisioning portals

  • Click to customize portal designs

  • Customize logo, banner, text on each portal

  • Custom portal design templates

  • Seamlessly integrates with WiFiLAN APIs

  • Customize portals for each location


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Portal – Example

Free Login Portal


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Portal - Example

Signup Page


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Advertisement

  • Supports advertisements on login, signup and landing portal pages

  • Create different sized banner advertisements

  • Supports various image formats

  • Integration with phpadnew (coming soon)


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API Integration

  • Allows customers to create content rich portal pages with following features

    • Create and manage WiFiLAN user accounts

    • Create problem tickets

    • View usage and billing history

    • Change password

  • Provides simple HTML based API for integration

  • Very little programming needed for integration

  • Comprehensive documentation


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Call Center Integration *

  • Provides integrated view of all important information to CSR

  • Automatic pop ups for an incoming call

  • The pop up includes

    • Customer accounting information

    • Billing history

    • Network status

    • Past problem tickets

  • Integrates network status with IVR tree


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Supported Vendors

  • Colubris

    • CN3000, MSC-3200, MSC-3500, MSC-5200, MSC-5500

  • Cisco

    • BBSM v5.2 or higher

  • IP3 Networks

    • NA-25, NA-75, NA-500, NA-1500

  • Gemtek

    • P-560

  • Zyxel

    • WSG-100, VSG-1000, VSG-1200

  • Nomadix

    • AG-2100, AG-3000, AG-5000, AG-5000 Metro

  • Valuepoint

    • NC-3000, NC-3500, NC-5000

  • Proxim

    • AP-2500


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Reducing Support Cost

  • Fully functional customer self care portal

  • Auto plan renewals

  • Forgot username & reset password

  • Set cancellation date

  • View billing and usage history

  • Comprehensive checks during signups

  • Report problem link on login page


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Summary

  • WiFiLAN provides

    • Complete, integrated backend solution

    • High quality and reliability for WiFi networks

    • Flexibility to implement custom solutions

    • Ideal solution for hotspot and hospitality industry

    • Low-cost, pay-as-you-go solution for Wireless ISPs

    • Freedom from managing WiFi backend services


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Thank you

Questions ?


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