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The Relationship between Org. Theory & Org. Behavior. © Prentice Hall 2000. Behavior – actions of people Organizational Behavior (OB) – the study of the actions of people at work. Individual Behavior (psychology) – attitudes, personality, perception, learning, and motivation.

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the relationship between org theory org behavior

The Relationship between Org. Theory & Org. Behavior

Dr. Friday - OB GRAD

© Prentice Hall 2000

slide2

Behavior – actions of people

Organizational Behavior (OB) – the study of the actions of people at work.

Individual Behavior (psychology) – attitudes, personality, perception, learning, and motivation.

Group Behavior (sociology, social psychology) – norms, roles, team building, and conflict.

Culture (anthropology)

Goal of OB – to explain and predict behavior to better manage employee behavior.

Employee Behaviors of Concern:

Productivity

Absenteeism

Turnover

4 major OB outcomes:

Job Satisfaction – attitude

Productivity – behavior

Absenteeism - behavior

Turnover - behavior

Dr. Friday - OB GRAD

slide3

Attitudes – evaluative statements concerning objects, people, or events

3 component of an attitude

1) Cognitive – beliefs, opinions, knowledge, or info

2) Affective – emotional or feeling segment

3) Behavioral – an intention to behave in a certain way toward someone/something

Job-Related Attitudes:

Job Satisfaction – employee’s general attitude toward his/her job.

Job Involvement – the degree to which an employee identifies with his/her job, actively participates in it, and considers his/her job performance important to his/her self-worth.

Organizational Commitment – employee’s orientation toward the organization in terms of his/her loyalty to, identification with, and involvement in the organization.

Personality – the trait or characteristics of an individual.

Big 5 Personality Model – conscientiousness, agreeableness, extraversion, emotional stability, and openness to experience

Dr. Friday - OB GRAD

slide4

Operant Conditioningargues that behavior is a function of its consequences. Therefore, it deals with voluntary or “learned behavior. People learn to behave to get something they want or to avoid something they don’t want. The tendency to repeat a behavior is influenced by the reinforcement or lack of reinforcement that happens as a result of the behavior.

Organizational Behavior Modification (OB Mod)

Positive Reinforcement – when a behavior is followed with something pleasant

Negative Reinforcement – rewarding a response with the elimination or withdrawal of something unpleasant

Positive Reinforcement and Negative Reinforcement strengthen a behavior.

Punishment – penalizes undesirable behavior

Extinction – eliminating any reinforcement that’s maintaining a behavior

Punishment and Extinction weaken a behavior or decreases its frequency.

Dr. Friday - OB GRAD

slide5

Perception – one’s interpretation of reality

Self Fulfilling Prophecy - People perceive others in a certain way, and in turn, those others behave in ways that are consistent with the perception

Fundamental Attribution Error – the tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgments about the behavior of others

Self-serving Bias – the tendency for individuals to attribute their own successes to internal factors while putting the blame for failures on external factors

Selectivity – the process by which people assimilate certain bits and pieces of what they observe, depending on their interest, background, and attitudes

Assumed similarity – the belief that others are like oneself

Stereotyping – judging a person on the basis of one’s perception of a group to which he/she belongs

Halo Effect – a general impression of an individual based on a single characteristic.

Dr. Friday - OB GRAD

attribution theory
Attribution Theory

Dr. Friday - OB GRAD

© Prentice Hall 2000