1. INCOME NOW HOUSTON

2. One Income System, Multiple Interventions Simultaneous System Transformation

3. Career Offices Integration with the public workforce system

4. Income Now Culture Shift • Coalition for the Homeless • 10 Employment focused sessions through 2016 • Targeting 84 provider staff throughout the homeless provider and workforce communities • Social Impact Research Center • @ Heartland Alliance • Administer survey after trainings and quarterly • Analyze data • Determine impact of training on beliefs • Social Impact Research Center • @Heartland Alliance • Design survey • Administer survey • Analyze data

5. System Sustainability and CQI • E-Learing Case Management Certification with Income Now compent for CoC • Connecting the DOTS e-learning annual requirement for Workforce Staff • Quarterly Data review • Ongoing Team Huddles at Career Offices • Navigation day to day two way street

6. Staff Development and System Guidance • The Academy (new employee training) • Connecting the Dots (e-learning) • Issuance 17-09 (system policy on serving individuals experiencing homelessness) • Referral Process • System Navigation