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Chapter 8: Collaborating with Technology

Chapter 8: Collaborating with Technology. Learning objectives. Collaborative technologies Web 2.0 technologies Unified communications Online environments. Introduction. ICTs transform collaboration and open opportunities for interaction

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Chapter 8: Collaborating with Technology

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  1. Chapter 8:Collaborating with Technology

  2. Learning objectives • Collaborative technologies • Web 2.0 technologies • Unified communications • Online environments

  3. Introduction • ICTs transform collaboration and open opportunities for interaction • Virtual environments reproduce some face-to-face aspects and add new features

  4. Collaborative technologies

  5. E-mail

  6. Discussion forums • Share information and coordinate activities • Moderators, posters, and readers

  7. Instant messaging • Presence awareness • Text messaging

  8. Group decision support systems • Face-to-face group meetings • Anonymous contributions

  9. Web conferencing • Live meetings via the Internet • Can include real-time video, chat, and presentations

  10. Interactive video • Chats for collaboration • Telepresence

  11. Shared workspaces • Shared documents, lists, and information • Document library

  12. Blogs • Ongoing commentary, images, and links • Some blogs are personal hobbies, and others are online magazines • Organizations use blogs to build knowledge, and for marketing and communications

  13. Wikis • Users add and edit interlinked pages • Organizations use wikis to centralize documents and store knowledge • Wikipedia

  14. Social networking

  15. Microblogging • Short posts • Users can "follow" other users • Twitter

  16. Virtual worlds

  17. Unified communications • Context indicators • Universal dashboards

  18. Psychologicalcharacteristics

  19. Managing onlineimpressions • People form impressions using social categories • Miscalculations are common online • Social media provide photos and ability to view network

  20. Group dynamics • Group norms • Disinhibition • Status equalization • Trust

  21. Making virtual teams work

  22. Summary • Collaborative technologies • Web 2.0 technologies • Unified communications • Online environments

  23. Telepresence robots case • Collaboration for remote workers • Telepresence robot • Psychological aspects

  24. Yahoo! telecommuting case • Open Work program • Benefits • Barriers

  25. Chapter 8 - 25

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