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THE DREAM CONTINUES: YOUR WEEK at the 2014 NATIONAL GAMES. An exploration of the National Games Experience . A Great National Games Experience Starts with Great Communication. Customer service is not a department Customer service is an attitude

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the dream continues your week at the 2014 national games
THE DREAM CONTINUES: YOUR WEEK at the 2014 NATIONAL GAMES

An exploration of the

National Games Experience

a great national games experience starts with great communication
A Great National Games Experience Starts with Great Communication
  • Customer service is not a department
  • Customer service is an attitude
  • Set the Tone
  • Communicate! Communicate!
great national games starts with great communication
Great National Games Starts with Great Communication
  • Use Your Tools
    • Shutterfly Team Site
    • National Games Website
    • Team Parents
    • Region Website, National Director of Tournaments, Venue Chair, National Office staff
the 2014 national games
THE 2014 NATIONAL GAMES
  • We are going to be taking a look at what will be taking place the entire week of the National Games
  • We will be using past National Games experiences to guide us.
the beginning
THE BEGINNING

Mike Michalski is best known as the founder of the AYSO National Games. After running an annual tournament in Southern California for a number of years, he decided to invite AYSO players from all over the U.S. to one location to play in a tournament. That tournament has become the AYSO National Games.

2014 national games
2014 NATIONAL GAMES

June 29th– July 6th

Torrance

Core Teams & some VIP Teams

Riverside

Extra, Adult, & some VIP Teams

2014 national games1
2014 NATIONAL GAMES

Got your invite ?

Start making plans with YOUR AYSO TEAM

Fans

Players

Coaches

Referees

acceptance procedure
ACCEPTANCE PROCEDURE

You’ve received an invitation and want to accept …….YES!!!!!!

Regional Response form with National Games Fee must be sent in by the due date

at the national games
AT THE NATIONAL GAMES
  • If you have not yet received an invite, it may not be too late to go to the 2014 games.
  • Check with NDOT, Venue chair, or National office staff for any available slots
player eligibility
PLAYER ELIGIBILITY

To be eligible to participate in the National Games, all players must meet a Registration requirement and a Primary Program participation requirement.

It is the intent of these rules that participants will not join the organization for the express or singular purpose of participating in the National Games and that teams will not be

formed with any participants thus joining.

registration requirement
REGISTRATION REQUIREMENT

Eligible players must be either:

  • Registered in eAYSO MY2012-13 BY 3/31/13
  • Registered in eAYSO MY2013-14 BY 3/31/14

OR

  • Registered in eAYSO MY2013-14 BY 9/30/13
participation requirement
PARTICIPATION REQUIREMENT
  • To be eligible to participate in the National Games, players meeting the registration requirements must be certified by the RC as having actively participated in a primary program.
  • Active Participation is defined as having played in 1/2 of the scheduled games.
  • Primary Program- includes approved Extra programs but not other programs
coaching requirement
COACHING REQUIREMENT

All AYSO coaches (and assistants) who wish to coach in the AYSO National Games must, at a minimum:

  • Be a registered volunteer in eAYSO for 2013-2014 membership year
  • Have Safe Haven Coach certification
  • Be trained per the National Coaching Program Guidelines at age/skill level of the team entered
  • CAN ONLY BE A COACH OR ASSISTANT FOR ONE TEAM.
at the national games1
AT THE NATIONAL GAMES

All rosteredplayers will be verified at the National Office

  • If any doubt or question check with NDOT sooner than later
  • There is always a coach or player who finds out at the games they are not eligible
paper work
PAPER WORK
  • Make sure paper work is organized
  • National Games Roster
  • Medical releases
  • Emergency Authorization
  • ID cards for Players/Coaches
  • Game Cards
sportsmanship traditions
SPORTSMANSHIP TRADITIONS
  • National Games are a celebration, not a national championship.
  • There are sportsmanship traditions.
sportsmanship traditions1
SPORTSMANSHIP TRADITIONS
  • Regional/Team Banner
  • Team/National Games

Pins and Coins

  • Regional/Team Uniforms
  • Area/Regional/Team T-shirts
regional team uniforms
REGIONAL/TEAM UNIFORMS

Need two sets of contrasting colors

team check in1
TEAM CHECK-IN
  • All teams must check in at their National Games headquarters during dates and times noted in the NG master schedule.
  • Bring all paper work and arrive early

Torrance: Salon EF Torrance Marriott

Sunday, June 29th, 2014 – 12pm-7pm

Monday, June 30th, 2014 – 8am-7pm

Tuesday, July 1st, 2014 – 8am-2pm

Riverside: Riverside Convention Center

Sunday, June 29th, 2014 – 12pm-7pm

Monday, June 30th, 2014 – 8am-7pm

Tuesday, July 1st, 2014 – 8am-2pm

opening ceremony
OPENING CEREMONY
  • VIP Teams
  • Soccerfest Players
  • Referees
  • 2016 Host Section
  • Teams by Sections
opening ceremony2
OPENING CEREMONY
  • Torrance: StubHub Tennis Center
    • July 1st, 5pm-8pm
  • Riverside: Location TBD
    • July 1st, 5pm-8pm
special meetings dinners
Special Meetings/Dinners
  • Soccerfest - Tuesday
  • Coaches - Tuesday
  • Referees - Tuesday
  • Volunteers - Thursday
soccerfest meetings
SOCCERFEST MEETINGS
  • Torrance - Marriott Host Hotel – Time TBA
  • Riverside- Marriott Host Hotel – Time TBA
coaches meeting dinner
COACHES MEETING/DINNER

July 1st, 2014

Torrance – Location TBD – 9pm-10pm

Riverside – Riverside Convention Center - 9pm-10pm

referees meeting dinner
REFEREES MEETING/DINNER

July 1st, 2014

Torrance – Location TBD – 9pm-10pm

Riverside – Riverside Convention Center – 9pm-10pm

soccerfest
SOCCERFEST
  • Creates the atmosphere for the games
  • Fundamental part of the Games
  • Integral part of the Games experience
  • Every Coach/Player should participate
  • Players are enriched by interacting with

players/coaches from across the country

  • Players/Coaches make friends, not opponents
soccerfest2
SOCCERFEST
  • Torrance - All Fields, July 2nd - 8am-4:30pm
  • Riverside – AB Brown Soccer Complex, July 2nd– 8am-4:30pm
vip games
VIP GAMES

Torrance – Wilson Park Sports Complex

Riverside – AB Brown Complex

July 3rd – 8am-5pm

July 4th – 8am-5pm

July 5th – 8am-5pm (optional)

youth events
YOUTH EVENTS

Torrance – July 2nd, 5:30pm-10pm, Seaside Lagoon

Riverside – July 2nd, 5:30pm-10pm, Castle Park

volunteers dinners
VOLUNTEERS DINNERS

Torrance – July 3rd, Time TBD

Riverside – July 3rd, Time TBD

pool play
POOL PLAY
  • Two games on Thursday
  • Two games on Friday
  • One game Saturday morning
  • U10 power pooling
u10 pool play
U10 POOL PLAY
  • Initial pools based on geographic diversity
  • Two games on Thursday
  • Regrouped into new pools based on Thursday's performance (power pooling)
  • Two games on Friday
  • Regrouped into new pools based on Thursday and Friday's performance (power pooling)
  • Next three(two on Saturday and one Sunday morning) games will determine team placement for medals
quarter finals
QUARTER FINALS
  • Saturday afternoon
  • Top two teams from the 4 pools are paired 1st from one pool versus 2nd from another pool
  • 1st and 2nd from the same pool are placed in opposite sides of the bracket
  • Winners advance to the semifinals
  • Runner-ups advance to the consolation semifinals
semifinals finals
SEMIFINALS/FINALS
  • Semifinals Sunday morning
  • Winners advance to the Finals
  • Runner ups to the 3rd Place game
  • All Finals and 3rd Place games Sunday afternoon
consolation semifinals place games
CONSOLATIONSEMIFINALS/PLACE GAMES
  • Winners advance to 1st place game
  • Runner-ups advance to 3rd place game
  • All consolation place games – Sunday afternoon
awards
AWARDS
  • Sportsmanship

Division winners

  • Place medals

All divisions

  • AYSO Michalski Sportsmanship Cup
sportsmanship awards division winners
SPORTSMANSHIP AWARDS Division Winners
  • Torrance – West High, July 5th, 2014, After Pool Play
  • Riverside – AB Brown Soccer Complex, July 5th, 2014, After Pool Play
place medals division winners
PLACE MEDALS Division Winners

Torrance – July 6th, After Championship Round on the field

Riverside – July 6th, After Championship Round on the field

ayso michalski sportsmanship cup
AYSO MICHALSKI SPORTSMANSHIP CUP

The AYSO Michalski Sportsmanship Cup is an honor dedicated to AYSO Hall of Famer and founder of the AYSO National Games, Michael "Mike" Michalski and celebrates teams that display good sportsmanship, fairness and respect.

ayso michalski sportsmanship cup1
AYSOMICHALSKISPORTSMANSHIPCUP
  • Torrance – July 6th, After Championship Round on the field
  • Riverside – July 6th, After Championship Round on the field
wrap up
WRAP-UP
  • Pack and leave for home
  • Pay all final bills
  • Send out Thank-yous to all contributors with team picture from the Games
  • Any excess funds need to be given to the Region for future National Games trips
  • Team Party – share pictures/videos
slide54

Resources

Section Tournament Administrators

Section 1 – Laura Love

Fred Silver

Section 2 – Drew Van Horne Section 9 – Stephen Service

Section 3 – Steve Barth Section 10 – Graham Rice

Section 4 – Terry Kelley Section 11 – Carlos Alcaino

Section 5 – Jess Sullivan Section 12 – Annette Klein

Section 6 - Teri FriceDave Ehrhart

Section 7 - Maynard Pang Section 13 – Donald Mock

Section 8 – Beth Baker Section 14 – Alan Degan

national tournament advisory commission
NATIONAL TOURNAMENT ADVISORY COMMISSION
  • Irwin Kavy National Director of Tournaments
  • Steve Alpert Section 3 & 13
  • Bruce Bricks Section 11
  • David Ehrhart Section 2,9, & 12
  • Bill Hoffmann Section 4, 6, & 8
  • John Hadidan Section 10
  • Laura Love Section 1 & 7
  • Randy Smith Section 5, 13, 14 & 99
  • Dianne Stratton NTAC Special Consultant
  • Brendan Cravalho NBOD Liaison
  • Scott Gimple National Office Liaison
open discussion
Open Discussion
  • What other questions do you have?
  • How can we help?
  • What can we do to assist you?
customer service advice from an expert

Customer Service Advice From an Expert

“Whatever you do, do it well.

Do it so well that when people see you do it they will want to bring others and show them how well you do what you do.”

Walt Disney

great ayso soccer starts with great communication
Great AYSO Soccer Starts with Great Communication
  • Each player and parent should know
  • how to reach their Region leadership from
  • a tool provided for them to reference at home

Business Card Magnet

Brochure

Bookmark

Flyer

slide60

Each year, the AYSO National Office receives thousands of calls/emails from concerned families who can not reach their local Region or do not get replies to questions about…

…player registration …coach, team, practice time, location …volunteer points, referee points …playoff criteria and participation

…refunds, uniform returns, next registration

they would rather be communicating with you
They would rather be communicating with you!

Reachable phone

and email publicized

800-555-AYSO - region2014@net.net

Make sure there is room for messages

Website up to date

REPLY

ASAP