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Enhancing Workforce Productivity through Support for Migrant Workers

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Migrant workers offer numerous benefits to employers but also present unique challenges, such as language barriers and unfamiliarity with UK life. To address these issues, the Airsprung/GMB partnership implemented tailored English classes and learning agreements. Consequently, productivity improved by 20%, and team cohesion increased, with migrant employees becoming multi-skilled. Similarly, Riverfords supports its diverse workforce by providing welfare and integration services. Both case studies illustrate how proactive employer strategies can lead to a more productive and harmonious work environment.

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Enhancing Workforce Productivity through Support for Migrant Workers

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  1. Employer Case Study Charlie Dorr (Equality South West)

  2. Introduction Migrant Workers bring many benefits to employers but also some challenges – limited English, unfamiliarity of UK life Overcoming such challenges key to a productive workforce – beneficial for employers in long-run

  3. Airsprung/GMB Partnership Background: Around 30% of employees are migrant workers- mainly from Poland Difficulties understanding instructions Tensions with UK-born employees Inability to take on certain training programmes or new job roles

  4. Airsprung/GMB Partnership Learning Agreement: Autumn 2007: GMB Taster Classes February 2008: Learning Agreement Negotiated 6 Union Learning Reps including 3 Polish reps – Learning Needs Survey carried out

  5. Airsprung/GMB Partnership English for Speakers of Other Languages (ESOL Provision): Delivered by Wiltshire College – tailored to work environment (e.g. questions related to work) Airsprung contributed £50 per head (£120 fee per employee) Literacy with I.T. organised for UK born workers

  6. Airsprung/GMB Partnership Benefits: Productivity has increased by 20% over last 6 months Instructions do not take so long Multi-skilling of migrant employees – now employed in almost every job

  7. Airsprung/GMB Partnership Benefits: Far fewer disciplinaries Team performance and bonuses have increased Greater knowledge of health & safety

  8. Riverfords Background: Farming cooperative- grow and pack vegetable boxes About 40% of employees are migrant workers – 60% mainly local workers Majority employed through Workers Registration Scheme Some students employed through HOPS

  9. Riverfords Have a Welfare Officer providing support to migrant workers as well as UK born workers including: Help completing WRS forms Registering with GPs, taking workers to hospital Help with getting accommodation Translation of staff surveys & newsletters Transport for HOPS students

  10. Riverfords Benefits: Higher workers productivity Well integrated workforce Staff Loyalty: Majority of workers, including migrants have been with the company for 3-4 years

  11. Concluding Remarks Just a quick snapshot Best to check resources available in local area: welcome packs, free english classes More information at: http://www.equalitysouthwest.org.uk/about-us/promoting-equality-for/migrant-workers/useful-websites/useful-websites-for-employers.html

  12. Contact T: 01823 250 832 E: info@equalitysoutwest.org.uk W: www.equalitysouthwest.org.uk ESW website has contact details for all members of staff, Board Members and Network Chairs.

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