Leading an Organization to Achieve High Performance. Why Listen to Our Story. 2. Measures of Success. Crime Down 35%. SAFER CLEANER BETTER. 3. Measures of Success. Decreased turnover rate from 11% to 4.6%. 4. Measures of Success. Managed Risk and Safety
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SAFER CLEANER BETTER
Decreased turnover rate from 11% to 4.6%
- Began in 2006
Received the Baldrige
1st TAPE Application
2nd TAPE Application
New way of doing business
Introduced to Baldrige Criteria
Worked on OFIs
Sustaining the Culture
Model for safe and beautiful neighborhoods, vibrant economy and exceptional recreational, cultural and educational opportunities.
Deliver exceptional services and promote a high quality of life for residents, visitors and businesses.
Increased positions filled by promotion from 30% to 47%
“Perfection is unattainable, but if we chase it, we will catch excellence”
- Vince Lombardi