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K-commerce

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K-commerce

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  1. K-commerce Onno W. Purbo onno@indo.net.id

  2. Outline • Filosofy-nya • Platform Knowledge Commerce

  3. Asumsi Dasar • Internet OK .. • E-mail OK .. • Web akses OK ..

  4. Internet Pendidikan Indonesia • ~ 200 PTS / PTN • ~ 300 SMK Target tahun 2000 • ~ 750 SMK • Program SMU 2000

  5. Filosofy

  6. What is Knowledge? • Data • Informasi • Knowledge (Pengetahuan) • Wisdom

  7. What is Knowledge?

  8. Transaksi di e-commerce • Transaksi informasi • Transaksi uang • Transaksi barang • Transaksi pengetahuan / jasa

  9. What is Knowledge? Information • Data + Context Knowledge • Information + Experience

  10. What is Knowledge? • Building block of a modern organization. • Knowledge is Perishable. Becomes Obsolete Quickly. • Always changing. Renewing is key to competitive advantages. • Knowledge = Power. Share it and it will multiply.

  11. Tujuan .. • Knowledge Producer. • Share Knowledge & Resources.

  12. Filosofi Dasar • Rizki & pahala – sesuai dengan amal & ibadah. • Dunia elektronik mengeffisienkan amal & ibadah untuk orang banyak.

  13. Contoh Knowledge Platform

  14. Support Technology Knowledge Management

  15. UI Browser, Mailbox Publish, Push, Broadcast Distribution Search/Retrieve, Agent, Information Mining, Filters, Collaboration Processing/Intelligence Messaging, Middleware, Workflow, WWW/Internet, GroupWare, Transport Document Repository, DBMS, Data Warehouse, Legacy, Internet, Extranet Data Enabling Knowledge Management

  16. Spreadsheets Applications (Java, CORBA, PL/SQL) File servers Word processingdocuments Windowsclients Presentations Webbrowsers Drivers Video FTPclients FTP UNIX Audio E-mail E-mailclients Voice mail File Load In

  17. Library Network • http://www.lib.itb.ac.id/isis • http://digital.lib.itb.ac.id/ • pustakawan@itb.ac.id • library-network@itb.ac.id

  18. Digital Library • http://digital.lib.itb.ac.id • digilib@itb.ac.id • ismail@itb.ac.id

  19. System

  20. Process Element

  21. Server Web server (apache) Indexer (Wais/Isis, Harvest, Swish-E, Dienst,Isite) CGI (YNIS, wwwwais, perl scripts, PHP, dll) Database (POSTGRESQL, Mysql, Msql, dll) OS (Unix FreeBSD, Linux) Mail achiving (hypermail, MhonArc, Procmail) Client Web Browser (IE, Netscape) Adobe Acrobat reader http://sunsite.berkeley.edu/Tools All Free, can be downloaded from Internet Tools

  22. Tools Digital Library • GNU Public License • Public Domain (Free!) • Digilib@itb.ac.id

  23. Implementation

  24. Catalog Map

  25. Catalog Search Databases collection Select database Search result Catalog view Librarian response Ordering

  26. Mencari Model Sederhana

  27. Model Sederhana

  28. Kembangan Model Librarian Reviewer Database

  29. Kondisi Ideal

  30. Kondisi Nyata Perantara ke Masyarakat Media Massa / LSM

  31. Search and delivery People People People People Information Data Tracking The Three Types Of Knowledge Tacit knowledge Explicit knowledge Potential knowledge Collaboration Content Mgmt. Analysis

  32. Path TowardsKnowledge Based University • Evaluate • KM Landscape

  33. Evaluation Areas • People • Processes & Technology • Business Relation Management

  34. KM Landscape

  35. Knowledge Commerce • Mempercepat Perputaran Pengetahuan • Memajukan Pengetahuan • Percepatan menjadikan Pakar .. • Pendidikan Informal

  36. The Platform

  37. What Exactly is Knowledge Management? • The process of • Creating Ideas and • Identifying / Capturing • Evaluating / Rating / Organizing • Storing • Sharing • Distributing / Retrieving • Maintaining • a company’s collective expertise

  38. KM Platform Vision Connecting the right peopleand the right informationthrough extensions to familiar tools

  39. Organizational Dynamics Culture Overcoming Cultural Barriers Barriers • Knowledge is Power • Fear of Innovation Enablers • Intangibles • Executive Sponsorship • Tangibles • Familiar Technology • Rewards, recognition • Focus on teams, not individuals Process Platform Deploy

  40. Integrated Knowledge Architecture Integrated Enterprise Culture Knowledge Workers Process Platform Manuf System ERP System HR Database Email Systems Document Library & Apps Deploy External Relationship Collaboration & Content Systems Transaction Systems

  41. Knowledge Client Knowledge Portal Knowledge Tools Knowledge Services Search & Deliver Collaboration Content Management Analysis Tracking & Workflow Business Logic Security Replication System Communication Directory Administration KM Architecture Culture Process Platform Deploy

  42. Connect Collect Act Grow • Enterprise Portals • Document and people searching • Rich people directories • Relationships and communities • Visualization • Transformation • Meta data • Best practices • Intelligent automation and tracking • “The Learning Organization” • Intelligent, learning system Features • Browser • Search and indexing • Directory • Basic Taxonomy • KM Desktop • Tagging and auto-Categories • Personalization • Real-time and collaboration • Enhanced Taxonomy • Tracking and analysis • Workflow • Automated Team Building • Qualities of tools • Intuitive • Thinking • Seamless part of work process Tools Solution Blueprint

  43. Summary • Knowledge Management – conceptually challenging. • Implement it – is an art. • Future in far distance – but doable. • Qualified people is the key to it.

  44. Terima Kasih