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VOLUSIA COUNTY PUB LIC WORKS DEPARTMENT

VOLUSIA COUNTY PUB LIC WORKS DEPARTMENT. WATER RESOURCES & UTILITIES DIVISION. Mike Ulrich, Director. Utilities System Overview. Customer Accounts Water (Potable) 15,048 Sewer 11,037 Reclaimed Water 1,474 Services Water Supplied 4.1 MGD Sewer 2.3 MGD

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VOLUSIA COUNTY PUB LIC WORKS DEPARTMENT

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  1. VOLUSIA COUNTY PUBLIC WORKS DEPARTMENT WATER RESOURCES & UTILITIES DIVISION Mike Ulrich, Director

  2. Utilities System Overview Customer Accounts Water (Potable) 15,048 Sewer 11,037 Reclaimed Water 1,474 Services Water Supplied 4.1 MGD Sewer 2.3 MGD Reclaimed 1.6 MGD Source: Volusia County Water Resources & Utilities FY 2014 Annual Report

  3. Administration (2) Eastside Operations (9) Westside Operations (14) Customer Service (4) Utilities Director Operations (6) Water Distribution & Sewer Collections (10) Engineering (5) Plant and Lift Station Maintenance (7) Organizational Structure 58 full-time positions

  4. Eastside Operations (9) Administration (2) Westside Operations (14) Customer Service (4) Utilities Director Water Distribution & Sewer Collections (10) Operations (6) Engineering (5) Plant and Lift Station Maintenance (7) Our Customers 58 full-time positions

  5. Production Wells Water Service Raw water pumped from well fields to plant for disinfection/treatment. Transmission lines convey water to neighborhoods. Water Treatment Plant Transmission Line Storage Tank

  6. Water Service • 3.63 MGD water produced and 0.44 MGD purchased for resale • 9 water treatment plants - 108,000 gallons per day to 5 MGD • 26 water production wells • 245 miles of water mains • 1,469 fire hydrants * MGD – millions of gallons per day

  7. Public waterway Wastewater Treatment Wastewater disposed from home and conveyed via gravity sewer lines and force mains to wastewater plant for treatment. Wastewater Treatment Plant Force Main Lift Station

  8. Wastewater Service • 4 regional wastewater treatment plants - 300,000 gallons per day to 1.7 MGD • 118 lift stations • 187 miles of sewer lines • 1.60 MGD reclaimed water produced • No surface water discharge of wastewater effluent • * MGD – millions of gallons per day

  9. “Zero Discharge” to waterways Reclaimed Water Treated wastewater used for irrigation purposes, preventing discharge to our waterways . Reservoir System Storage Tank Reclaimed Transmission Line

  10. What is the Value of Water?

  11. TheBusinessof Water • Like a Business • Provide Services (water distribution and sewer collection) • Produce Products (Potable and Reclaimed Water) • Require significant investment and reinvestment in infrastructure • Raise capital to fund infrastructure needs (useful life range 20-50 years) • Participate with developers to fund infrastructure improvements • Contribute to the General Fund for support services provided • Other Factors • Public Health and Safety policy driven • (Clean Water Act; Safe Drinking Water Act; Homeland Security Act) • Highly regulated industry (EPA, DEP, SJRWMD, VCHD, Homeland Security) • Limited Water Sources/ Encourage Conservation • Environmental stewardship/ Protection of Natural Resources • Return on Investment (ROI) from a broader perspective

  12. Consumer Tips • Perform a home water audit • do-it-yourself, free and professional services • Avoid service interruptions • Many convenient options available • Ask your water provider about appliance rebates • low flow toilets, washers, dishwashers • See your water provider’s CCR • Consumer Confidence Report is published annually

  13. Helpful Internet Resources www.water.epa.gov/drink/info/ www.dep.state.fl.us/water/ www.drinktap.org/ www.floridaswater.com www.epa.gov/watersense/ www.h2oconserve.org/

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