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HP Human Resources In Saudi For Saudi. Ziad Mortaja Managing Director hp Saudi Arabia. Who are we?. We are the world’s largest provider of information technology infrastructure, software, services, and solutions to individuals and organizations of all sizes. Who are we?.

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hp human resources in saudi for saudi

HP Human ResourcesIn Saudi For Saudi

Ziad Mortaja

Managing Director

hp Saudi Arabia


Who are we?

  • We are the world’s largest provider of information technology infrastructure, software, services, and solutions to individuals and organizations of all sizes.

Who are we?

  • Fortune 10 – U.S.
  • Fortune 31 – Global
  • Operating in approximately 170 countries
  • Nearly 350,000 employees
  • 177,000 partners worldwide
  • #1 or #2 in most markets
our portfolio and solutions
Our portfolio and solutions

Solutions: Converged Infrastructure / Application Transformation / Enterprise Security / Information Optimization / Hybrid Delivery / Industry Solutions

Make it work

Services: Infrastructure Technology Outsourcing Services / Applications Services / Business Process Outsourcing Services / Industry Services / Technology

Add value to the core

Software: Applications & Infrastructure Management / Information Management /Security & Risk Management

Expand the core

Infrastructure: Personal Systems / Enterprise Servers, Storage & Networking / Imaging & Printing

The core


HP Saudi Arabia

  • HP has very strong presence and brand in the Kingdom of Saudi Arabia, where it has been present for more than 40 years.
  • The company’s first regional offices were opened in 1998 in Riyadh, the countries capital city.
  • HP Saudi Arabia provides the market access to all its portfolio of products and services across all market segments and verticals.
  • HP Saudi Arabia operates in an indirect sales model predominantly, with a loyal, trained and solid distribution partners and channel covering all the countries of the region.

HP Saudi Vision Statement

Through our commitment to operational excellence, people development, and TCE, we thrive to drive profitable growth & become the best IT company for Saudi and the best operation for HP.

We do everything to help our customers manage and transform their technology environments to deliver outcomes that matter.

hr challenges
HR Challenges


Talent acquisition & retention

Skills availability and development

PACE of change in the IT industry

it capability gap
IT capability gap

Data, transactions, and customer interactions are increasing exponentially


IT capability to leverage technology for business differentiation

IT capability to leverage technology for business differentiation


Mankind created 150

exabytes of digital data1


Created 8x more data1


Mobile apps

download > 21B2


130M Enterprise users

in mobile cloud3


2T devices connect to

the Internet4

1. “The data deluge: Businesses, governments and society are only starting to tap its vast potential,” The Economist, Feb. 25, 2010. http://www.economist.com/node/15579717

2. “Dataquest Insight: Application Stores; The Revenue Opportunity Beyond the Hype,” Stephanie Baghdassarian, Carolina Milanesi; 16 December 2009.

3. Juniper Research. http://www.juniperresearch.com/viewpressrelease.php?id=210&pr=181

4. “The Difference Engine: Chattering Objects,” The Economist, Aug. 13, 2010. http://www.economist.com/node/21009505

it need for expertise
IT need for expertise

60%of executives cited lack of skills and expertise “hampering” ability to execute cloud strategies and solutions


IT capability to leverage technology for business differentiation

Source: The 451 Group and The InfoPro - 2011

what we are doing
What we are doing?

HP Institute

Saudi Enablement Program

Sales University Program

Attract Graduates

Field Engineers Graduates

Performance & Talent Management


Drive a High Performance Culture

High-performance culture inspired by HP Values

  • Has these characteristics
  • Market leadership
  • Customer Centric
  • Clear objectives aligned to strategy
  • Clear performance metrics
  • Candid and constructive feedback that elevates performance
  • Strong focus on driving performance through developing people
  • Differentiating rewards (company, business, individual) according to performance
  • Maximizing engagement to drive growth and efficiency
  • Inspired by HP Values
  • Passion for customers
  • Trust and respect for individuals
  • Achievement and contribution
  • Results through teamwork
  • Speed and agility
  • Meaningful innovation
  • Uncompromising integrity




elite program how does it compare with other hp talent development programs

Global Talent Development Programs

Region and Sub Region Talent Development Programs

Elite Program

Country’s succession focus

12 months sustained development and coaching

Elite ProgramHow does it compare with other HP Talent Development Programs?
  • Content
  • Focus on:
  • Networking & Coaching
  • Addressing specific/individual development needs
  • The Elite Program is a complement for the existing HP Talent Development Programs at Global, Region and Sub-Region level




MG2 and above

Exp to MG2

  • Content
  • Focus on:
  • Business and leadership development skills
  • Real life business cases experience
  • Coaching for success

About the Program

  • Hiring fresh graduates as part of our aim to bring in fresh talent and grow a committed and engaged young employee population who will help us shape the future of HP Saudi and will continue to influence HP in decades from today.
  • Joining the Sales University Program for a set period of 18-24 months will give fresh graduates an opportunity to transition from a brand new graduate to a young professional in IT Sales, Consulting & Technology. We will help them achieve this by putting a comprehensive development plan in place to ensure a structured learning blended with an extensive on the- job training and providing valuable hands-on experience.

Targeted People

  • Saudi graduates of this year or the year before.
  • With degrees such as; Engineering, Computer Science, Information Technology, Business Administration, Economics, Marketing or any other technical or business studies.
  • Good language, Interpersonal, Team Playing, Communication Skills, in addition to that a good personality and Analytical abilities are required

Phase:2 Class room training - 4 weeks

  • Professional training on how the world’s leading IT
  • company operates.
  • Company’s products and services.
  • Students will acquire soft skills and sales skills from an external vendor.
  • Meet HP senior managers and network with HP professionals.

Phase:3 On-job training and employment contract for 2 years

  • Students who have performed well during the HP Sales University will be assigned to managers and will shadow them based on their qualifications.
  • Graduates go through quarterly performance evaluations for faster orientation.

The Saudi Enablement Program:

Extend the Graduates Program to Partners and Customers. Create an end to end process of acquiring and employing graduates in Sales, Services and Engineering

hp institute
HP Institute

Objectives Achievements

  • HP Institute (Remote Lab):
  • 700 institutions registered from 60 countries
  • 103 institutions from 17 countries delivered exams
  • To date we have 21812 people who have passed the ATA exam
  • De Montfort University UK - to add an HP ATA module to every single course at the University


  • Higher job and earning potential through industry-recognized certification and practical experience with state-of-the-art HP and industry open standard technologies

Academic institutions and educators:

  • Easy to build, deliver, and differentiate technology education offerings through a simple and affordable suite of technology learning products that provide relevant and practical skills that employers are looking for

Business and industry (HP customers and partners):

  • Continuous availability of talent that has precisely the skill and expertise that IT and business leaders need to achieve their business objectives
hp institute offerings
HP Institute offerings

For your students and professionals who want to excel in their careers

IT career path

  • Cloud
      • Cloud essentials
        • Choosing between onsite, hosted, and cloud services
  • Cross-technology virtualization
  • Cross-technology integration
  • Business acumen for IT leaders

Associate program

  • Connected devices
    • Designing and deploying multi-device solutions (PC, laptop, mobile device, and virtual clients)
    • Client security, management
        • Consuming hosted , cloud applications
  • Networks
    • Designing and deploying wired and wireless networking solutions
    • Virtual networking
    • Network security and management
  • Servers & storage
    • Designing and deploying server and storage solutions
    • Optimizing applications
    • Security and management

Based on industry standards, powered by HP

hp saudi arabia saudisation trend
HP Saudi Arabia - Saudisation Trend


Female employment at 12%

Sep 2012