Consumer Conflict. Unit 1 – Chapter 2. The Consumer. A consumer is a person who buys goods or services for his/her own use, not for resale. This transaction involves rights, responsibilities and remedies, which are set out in law. Caveat Emptor. “ Let the buyer beware”
Unit 1 – Chapter 2
“Let the buyer beware”
Though consumers have legal protection against faults, it is clearly better to avoid these problems by using common sense
Steps involved in resolving conflicts in a non-legislative manner
In Irish law there are two main pieces of legislation designed to protect the consumer:
The objective of this Act is to protect consumers from false or misleading claims about goods, services and prices and to provide information to consumers about their rights and entitlements under the law.