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FMCSA Portal. Enforcement: Company Resolution Management. Prioritization Release x, Month Year v1.5. Training Objectives.

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Presentation Transcript
slide1
FMCSA Portal

Enforcement:

Company Resolution Management

Prioritization Release x, Month Year v1.5

training objectives
Training Objectives
  • The training objective for this module is to show Enforcement users how to process Company Resolutions associated with Failed Safety Audits, Expedited Actions, Cooperative Safety Plans (CSP) and Serious Violations
  • The Manage Failed Safety Audit functionality includes:
    • Searching for companies within a Service Center who have failed a Safety Audit
    • Reviewing and providing a decision on Corrective Action Plans
    • Reviewing and providing a decision on Extension Requests
    • Reviewing and providing a decision on Administrative Reviews
    • Downloading and Printing a list of companies who have failed a Safety Audit
training objectives cont d
Training Objectives (cont’d)
  • The Manage Expedited Actions functionality includes:
    • Searching for companies within a Service Center who received an Expedited Action
    • Reviewing and providing a decision on Corrective Action Plans
    • Canceling an Expedited Action due to Material Error
    • Downloading and Printing a list of Companies who received an Expedited Action
  • The Manage Follow-On Activity functionality includes:
    • Searching for the Investigations by Company to access the functionality for processing or reopening a Cooperative Safety Plan
    • Querying and viewing a list of Companies that have submitted a Cooperative Safety Plan in response to an Investigation where issues were found
    • Enforcement Users can sort, filter, print and download the returned list of Companies
training objectives cont d1
Training Objectives (Cont’d)
  • The Process Cooperative Safety Plan functionality includes:
    • Receiving a Cooperative Safety Plan
    • Reviewing and providing a decision on a Cooperative Safety Plan
    • Modifying an existing Cooperative Safety Plan record
    • Reopening and modifying a previously closed Cooperative Safety Plan record
  • The Record Serious Violation Resolution functionality includes:
    • Searching for companies that have Serious Violations requiring resolution
    • Downloading and Printing the returned list of Companies with Serious Violations
    • Downloading, printing, sorting and filtering the list of Serious Violations for a Company
    • Recording the resolution of Serious Violations detected during an Investigation for a specific Company
    • Reopening and modifying a previously resolved Serious Violation for a company
introduction to manage failed safety audits
Introduction to Manage Failed Safety Audits
  • The Manage Failed Safety Audit functionality allows Enforcement users with the appropriate roles within the Service Center to manage the review and approval of Corrective Action Plans, Extension Requests and Administrative Reviews
  • The Manage Failed Safety Audit functionality allows Enforcement users with the appropriate roles to:
    • Search for Companies who failed a Safety Audit by USDOT# or Advanced Search
    • Receive, Review and Approve Corrective Action Plans
    • Receive, Review and Approve Extension Requests
    • Receive, Review and Approve Administrative Requests
    • Print or Download the list of Companies who failed a Safety Audit
accessing manage failed safety audits
Accessing Manage Failed Safety Audits
  • The Manage Failed Safety Audit functionality is accessed by selecting Manage Failed Safety Audits under the Resolution Management menu on the Enforcement home page
  • To access Manage Failed Safety Audit functionality
    • Select “Resolution Management”
    • Select “Manage Failed Safety Audits
company search
Company Search
  • The first step in the Manage Failed Safety Audit process is to search for one or more companies to process a Corrective Action Plan, Extension Request or Administrative Review Request
  • Enforcement users can search for the companies by simply entering the company’s USDOT # or by using the Advanced Search option when the USDOT# is not known
    • The Advanced Search includes MC/MX #, Company Name, State, Country or Postal Code
    • Advanced Search supports wild card searches for starts with, ends with and contains as well as combined search parameters using the operators “and” and “or”
company search cont d
Company Search (Cont’d)
  • To search for a company who failed a Safety Audit by USDOT#:
    • Enter the “USDOT#”
    • Click “Submit”
      • Enforcement users are presented with the results in the Search Results grid
company search cont d1
Company Search (Cont’d)
  • To search for companies who failed a Safety Audit by Advanced Search:
    • Click “Advanced Search”
    • Enter your Search Criteria
      • Search Criteria may include a combination of the MC/MX #, Company Name, State, Country or Postal Code
    • Click “Find Results”
      • Enforcement users are presented with the Search Results for the entered company search criteria
company search cont d2
Company Search (Cont’d)
  • Enforcement users have the option of filtering their view of the Manage Failed Safety Audit Company Search Results by Failed Safety Audits, Pending Corrective Action Plans or Rejected Corrective Action Plans
download company search results
Download Company Search Results
  • Enforcement users have the option to download a list of companies who failed a Safety Audit into an Excel spreadsheet
  • To download the list of companies into an Excel spreadsheet
    • Click “Download List”
print company search results
Print Company Search Results
  • Enforcement users have the option to Print a list of companies who failed a Safety Audit
  • To print the list of companies who failed a Safety Audit
    • Click “Print List”
receive corrective action plan
Receive Corrective Action Plan
  • Enforcement users with the appropriate role, can record the receipt of a Corrective Action Plan
  • To enter the Received Date of the Corrective Action Plan
    • Click “Receive CAP”
slide14
Receive Corrective Action Plan (Cont’d)
  • On the Process CAP Receive page, Enforcement users can enter the “CAP Received Date”

This can be a date in the past

review corrective action plan
Review Corrective Action Plan
  • Enforcement users with the Review Corrective Action Plan role, can Review the Corrective Action Plan
  • To begin the Review of the Corrective Action Plan
    • Click “Review CAP”
review corrective action plan cont d
Review Corrective Action Plan (Cont'd)
  • On the Process CAP Review page, Enforcement users with Review Corrective Action Plan role can provide their recommendation based on the evidence provided by a company
approve corrective action plan
Approve Corrective Action Plan
  • Enforcement users with the Approve Corrective Action Plan role, can approve the Corrective Action Plan
  • To begin the approval of the Corrective Action Plan
    • Click “Approve CAP”
approve corrective action plan cont d
Approve Corrective Action Plan (Cont’d)
  • On the Process CAP Approval page, Enforcement users can provide their disposition based on the evidence provided by a company
extension request
Extension Request
  • Enforcement users with the appropriate role, can provide their recommendation or approval of an Extension Request
  • To begin the review or approval of an Extension Request
    • Click “Receive/Review Ext. Request” or “Receive/Approve Ext. Request”
receive review extension request
Receive/Review Extension Request
  • On the Process Extension Request Review page, Enforcement users with the Review Corrective Action Plan role may record the receipt of an Extension Request, their Recommendation and the recommended number of days for the extension request
    • HazMat and Passenger Carriers can receive an extension request of a maximum of 10 days, while all other carriers can receive an extension request for a maximum of 60 days
receive approve extension request
Receive/Approve Extension Request
  • On the Process Extension Request Approve page, Enforcement users with the Approve Corrective Action Plan role may record the receipt of an Extension Request, their Decision and the number of days for the extension request
    • HazMat and Passenger Carriers can receive an extension request of a maximum of 10 days, while all other carriers can receive an extension request for a maximum of 60 days
receive approve administrative review request
Receive/Approve Administrative Review Request
  • Enforcement users with the appropriate role, can provide their decision of an Administrative Review Request
  • To begin the Administrative Review Request approval process
    • Click “SA Review”
receive approve administrative review request1
Receive/Approve Administrative Review Request
  • Enforcement users with the appropriate role, can record the receipt of an Extension Request
  • To enter the Received Date of the Corrective Action Plan
    • Click the “Receive/Review” or “Receive/Approve”
introduction to manage expedited actions
Introduction to Manage Expedited Actions
  • The Manage Expedited Actions functionality allows Enforcement users with the appropriate roles within the Service Center to manage the review and approval of Corrective Action Plans and cancellations due to material error
  • The Manage Expedited Actions functionality allows Enforcement users with the appropriate roles to:
    • Search for Companies who received an Expedited Action by USDOT#, Inspection ID or Advanced Search
    • Receive, Review and Approve Corrective Action Plans
    • Cancel Expedited Actions Due to Material Error
    • Print or Download the list of Companies who received an Expedited Action
accessing manage expedited actions
Accessing Manage Expedited Actions
  • The Manage Expedited Actions functionality is accessed by selecting Manage Expedited Actions under the Resolution Management menu on the Enforcement home page
  • To access the Manage Expedited Actions functionality
    • Select “Resolution Management”
    • Select “Manage Expedited Actions”
company search1
Company Search
  • The first step in the Manage Expedited Actions process is to search for one or more companies to process a Corrective Action Plan or cancellation due to material error
  • Enforcement users can search for the companies by simply entering the company’s USDOT # or by using the Advanced Search option when the USDOT# is not known
    • The Advanced Search includes MC/MX #, Company Name, State, Country or Postal Code
    • Advanced Search supports wild card searches for starts with, ends with and contains as well as combined search parameters using the operators “and” and “or”
company search cont d3
Company Search (Cont’d)
  • To search for a company who received an Expedited Action by USDOT# or Inspection Report Number:
    • Enter the “USDOT#” or “Inspection Report Number”
    • Click “Submit”
      • Enforcement users are presented with the results in the Search Results grid
company search cont d4
Company Search (Cont’d)
  • To search for companies who received an Expedited Action by Advanced Search:
    • Click “Advanced Search”
    • Enter your Search Criteria
      • Search Criteria may include a combination of the MC/MX #, Company Name, State, Country or Postal Code
    • Click “Find Results”
      • Enforcement users are presented with the Search Results for the entered company search criteria
download company search results1
Download Company Search Results
  • Enforcement users have the option to download a list of companies who received an Expedited Action into an Excel spreadsheet
  • To download a list of companies who received an Expedited Action into an Excel spreadsheet
    • Click “Download List”
print company search results1
Print Company Search Results
  • Enforcement users have the option to Print a list of companies who received an Expedited Actions
  • To print the list of companies who received an Expedited Action
    • Click “Print List”
receive corrective action plan1
Receive Corrective Action Plan
  • Enforcement users with the appropriate role, can record the receipt of a Corrective Action Plan
  • To enter the Received Date of the Corrective Action Plan
    • Click “Receive CAP”
slide32
Receive Corrective Action Plan (Cont’d)
  • On the Process CAP Receive page, Enforcement users can enter the CAP Received Date

This can be a date in the past

review corrective action plan1
Review Corrective Action Plan
  • Enforcement users with the Review Corrective Action Plan role, can Review the Corrective Action Plan
  • To begin the Review of the Corrective Action Plan
    • Click “Review CAP”
review corrective action plan cont d1
Review Corrective Action Plan (Cont'd)
  • On the Process CAP Review page, Enforcement users with Review Corrective Action Plan role can provide their recommendation based on the evidence provided by a company
approve corrective action plan1
Approve Corrective Action Plan
  • Enforcement users with the Approve Corrective Action Plan role, can approve the Corrective Action Plan
  • To begin the approval of the Corrective Action Plan
    • Click “Review CAP”
approve corrective action plan cont d1
Approve Corrective Action Plan (Cont'd)
  • On the Process CAP Approval page, Enforcement users can provide their disposition based on the evidence provided by a company
cancel expedited action due to material error
Cancel Expedited Action Due to Material Error
  • Enforcement users with the Approve Corrective Action Plan or Cancel Expedited Actions role, may cancel an Expedited Action due to a material error
  • To begin the Expedited Action cancellation process
    • Click “Cancel EA”
cancel expedited action due to material error cont d
Cancel Expedited Action Due to Material Error (Cont’d)
  • Enforcement users with the with Approve Corrective Action Plan or Cancel Expedited Action roles have the option to cancel an inspection associated to an expedited action or a violation associated to an inspection associated to an expedited action
introduction to manage follow on activity
Introduction to Manage Follow-On Activity
  • The Manage Follow-On Activity functionality provides Enforcement Users access to process the Cooperative Safety Plan (CSP) functionality
  • The Manage Follow-On Activity functionality allows Enforcement users to:
    • Search for Investigations by Company to access the functionality for processing or reopening Cooperative Safety Plans
    • View a list of Companies that have submitted a Cooperative Safety Plan in response to an Investigation where issues were found
    • Sort, filter, print and download the returned list of Companies
accessing manage follow on activity
Accessing Manage Follow-On Activity
  • The Manage Follow-On Activity functionality is accessed by selecting Manage Follow-On Activity under the Resolution Management menu on the Enforcement home page
  • All Enforcement users will have access to the Manage Follow-On Activity menu option
company search2
Company Search
  • The first step in the Manage Follow-On Activity process is to search for one or more Investigations to process a Cooperative Safety Plan for a Company
  • Enforcement users can search for companies by entering the company’s USDOT # or by using the Advanced Search option when the USDOT# is not known
    • The Advanced Search includes MC/MX #, Company Name, State, Country, Postal Code and the Investigation Completion Date Range
    • Advanced Search supports wild card searches for starts with, ends with and contains as well as combined search parameters using the operators “and” and “or”
company search cont d5
Company Search (Cont’d)
  • To search for Investigations to process a Cooperative Safety Plan submitted by a Company by USDOT# :
    • Enter the USDOT#
    • Click “Submit”
      • Enforcement users are presented with the results in the Search Results grid
company search cont d6
Company Search (Cont’d)
  • To search for Investigations to process Cooperative Safety Plan submitted by a Company by Advanced Search:
    • Click “Advanced Search”
    • Enter your Search Criteria
      • Search Criteria may include a combination of the MC/MX #, Company Name, State, Country, Postal Code and / or Investigation Completion Date Range
    • Click “Find Results”
      • Enforcement users are presented with the Search Results for the entered company search criteria
company search cont d7
Company Search (Cont'd)
  • Enforcement users will have the option to filter the Investigation search results by Cooperative Safety Plan Status: All (Default), Open, Received, Closed or Not Submitted
    • Select the “Cooperative Safety Plan Status”
      • The search results are restricted based on Cooperative Safety Plans assigned to an Assignee for review or the division or service center of the Enforcement user’s role
back to company search results
Back to Company Search Results
  • Enforcement users have the option to return to the search options and the company search results
  • To return to the search options and company search results
    • Click “Back to Search”
download company search results2
Download Company Search Results
  • Enforcement users have the option to download a list of Investigations into an Excel Spreadsheet
  • To download the list of companies into an Excel spreadsheet
    • Click “Download List”
print company search results2
Print Company Search Results
  • Enforcement Users have the option to print a list of companies who submitted a Cooperative Safety Plan
  • To print the list of companies who submitted a Cooperative Safety Plan
    • Click “Print List”
introduction to process cooperative safety plan
Introduction to Process Cooperative Safety Plan
  • The Process Cooperative Safety Plan functionality allows Enforcement users to receive, manage the review, provide a decision and modify an existing Cooperative Safety Plan record. Additionally Enforcement users have the option to reopen and modify a previously closed Cooperative Safety Plan record.
  • The Process Cooperative Safety Plan functionality allows Enforcement users to:
    • Receive a Cooperative Safety Plan
    • Review and provide a decision on a Cooperative Safety Plan
    • Modify an existing Cooperative Safety Plan record
    • Reopen and modify a previously closed Cooperative Safety Plan record
accessing process cooperative safety plan
Accessing Process Cooperative Safety Plan
  • The Process Cooperative Safety Plan functionality can be accessed in two different ways:
    • Selecting the option from the Manage Follow-On Activity functionality
    • Selecting the option from the View Assignments for an Individual functionality
  • Selecting the option from the Manage Follow-On Activity functionality
    • Select “Process Cooperative Safety Plan”
accessing process cooperative safety plan cont d
Accessing Process Cooperative Safety Plan (Cont'd)
  • Selecting the option from the View Assignments for an Individual functionality
    • Select “Process Cooperative Safety Plan”
receiving a cooperative safety plan
Receiving a Cooperative Safety Plan
  • On the Process Cooperative Safety Plan page, Enforcement users can provide the Cooperative Safety Plan Received Date
  • To record the Cooperative Safety Plan Received Date
    • Select “Calendar”
    • Click on a Date
review and approve a cooperative safety plan
Review and Approve a Cooperative Safety Plan
  • On the ProcessCooperative Safety Plan page, Enforcement users can provide the Cooperative Safety Plan Decision
  • To provide a decision for the Cooperative Safety Plan submitted by the Company
    • Click “Cooperative Safety Plan Decision”
    • Select the applicable value
review and approve a cooperative safety plan cont d
Review and Approve a Cooperative Safety Plan (Cont’d)
  • To provide comments about the Cooperative Safety Plan submitted by the Company, the Enforcement user can click in the comment box and enter the comments
    • Click in the “Comment Box” and enter comments
    • If the Cooperative Safety Plan is ‘Inadequate’ a ‘Cooperative Safety Plan Comment’ is required
review and approve a cooperative safety plan cont d1
Review and Approve a Cooperative Safety Plan (Cont'd)
  • To complete the review and approval process and submit the decision and any comments provided
    • Click “Complete Cooperative Safety Plan Review”
modify an existing cooperative safety plan record
Modify an Existing Cooperative Safety Plan Record
  • Enforcement users can reopen a previously saved Cooperative Safety Plan record they’re reviewing without submitting the data
reopen and modify a closed cooperative safety plan record
Reopen and Modify a Closed Cooperative Safety Plan Record
  • Enforcement users can reopen a Cooperative Safety Plan record with a Cooperative Safety Plan Status of ‘Closed’
    • Enforcement users can modify the ‘Cooperative Safety Plan Received Date’ and the ‘Cooperative Safety Plan Decision’
    • When the Cooperative Safety Plan record is reopened and modified, it’s required to enter a ‘Cooperative Safety Plan Comment’ upon saving or submitting the record
introduction to record serious violation resolution
Introduction to Record Serious Violation Resolution
  • The Record Serious Violation Resolution functionality allows Enforcement users with the appropriate role (Resolve Serious Violation) to manage the recording of the resolution of Serious Violations for a Company
  • The Record Serious Violation Resolution functionality allows Enforcement users with the appropriate role to:
    • Search for companies that have Serious Violations requiring resolution
    • Download and print a list of Companies with Serious Violations
    • Download, print, sort and filter a list of Serious Violations for a selected Company
    • Record the resolution of Serious Violations for a selected Company
    • Reopen and modify a previously resolved Serious Violation for a selected company
accessing record serious violation resolution
Accessing Record Serious Violation Resolution
  • The Record Serious Violation Resolution functionality is accessed by selecting Record Serious Violation Resolution under the Resolution Management menu on the Enforcement home page. Enforcement users with the appropriate role (Resolve Serious Violation) will be able to access the Record Serious Violation Resolution menu option and its functionality.
    • Select the menu item “Resolution Management”
    • Select “Record Serious Violation Resolution”
company search3
Company Search
  • The first step in the Record Serious Violation Resolution process is to search for one or more companies to record the Serious Violation resolution
  • Enforcement users can search for the companies by entering the company’s USDOT # or by using the Advanced Search option when the USDOT# is not known
    • The Advanced Search includes MC/MX #, Company Name, State, County, Country or Postal Code
      • The State will be restricted to the Division or Service Center associated to the Enforcement user’s role
    • Advanced Search supports wild card searches for starts with, ends with and contains as well as combined search parameters using the operators “and” and “or”
company search cont d8
Company Search (Cont’d)
  • To search for Companies with Serious Violations to record the Serious Violation resolution by USDOT# :
    • Enter the “USDOT#”
    • Click the “Submit” button
      • Enforcement users are presented with the results in the Search Results grid
company search cont d9
Company Search (Cont’d)
  • To search for Companies with Serious Violations to record the Serious Violation resolution by Advanced Search:
    • Click the “Advanced Search” link
    • Enter your Search Criteria
      • Search Criteria may include a combination of the MC/MX #, Company Name, State, County, Country and/or Postal Code
      • The State will be restricted to the Division or Service Center associated to the Enforcement user’s role
    • Click the “Search” button
      • Enforcement users are presented with the Search Results for the entered company search criteria
download company search results3
Download Company Search Results
  • Enforcement users have the option to download a list of Companies that have Serious Violations into an Excel Spreadsheet from the Search Results page
  • To download a list of companies that have Serious Violations into an Excel spreadsheet:
    • Click “Download List”
print company search results3
Print Company Search Results
  • Enforcement Users have the option to print a list of companies that have Serious Violations from the Search Results page
  • To Print a list of companies that have Serious Violations:
    • Click “Print List”
view selected company s serious violations
View Selected Company’s Serious Violations
  • Enforcement users have the option to select a Company from the Search Results and view the selected Company’s Serious Violations
  • To view a selected Company’s Serious Violations:
    • Select a “Company” from the Search Results
    • Click “Record Serious Violation Resolution”
download selected company s serious violations
Download Selected Company’s Serious Violations
  • Enforcement Users have the option to download a selected Company’s Serious Violations into an Excel spreadsheet
  • To download a selected Company’s Serious Violations into an Excel spreadsheet:
    • Select a “Company” from the Search Results
    • Click “Record Serious Violation Resolution”
    • Click “Download List”
print selected company s serious violations
Print Selected Company’s Serious Violations
  • Enforcement Users have the option to print a selected Company’s Serious Violations
  • To print a selected Company’s Serious Violations:
    • Select a “Company” from the Search Results
    • Click “Record Serious Violation Resolution”
    • Click “Print List”
filter company s serious violations
Filter Company’s Serious Violations
  • Enforcement Users have the option of filtering their view of the selected Company’s Serious Violations by the Serious Violation Status ‘Open’ or ‘Corrected’
  • To filter the view of a selected Company’s Serious Violations by the Serious Violation Status:
    • Select a “Company” from the Search Results
    • Click “Record Serious Violation Resolution”
    • Select the Serious Violation Status “Open” or “Corrected”
record serious violation resolution
Record Serious Violation Resolution
  • Enforcement users have the option to provide resolutions for the selected Company’s Serious Violations
  • To provide resolutions for the selected Company’s Serious Violations:
    • Select a “Company” from the Search Results
    • Click “Record Serious Violation Resolution”
    • Select a “Serious Violation” from the list
    • Select “Resolve Serious Violation”
    • Enter the required data
      • A Serious Violation Corrected Comment is required to resolve a Serious Violation
    • Select “Submit”
      • Upon submittal of the Serious Violation Corrected Comment the Serious Violation Status will change from Open to Corrected
reopen a corrected serious violation
Reopen a Corrected Serious Violation
  • Enforcement users have the option to reopen a Serious Violation that has been resolved with a Serious Violation Status of ‘Corrected’.
  • To reopen a Serious Violation that has been resolved with a Serious Violation Status of ‘Corrected’:
    • Select a Company from the Search Results
    • Click the “Record Serious Violation Resolution” button
    • Select a Serious Violation from the list with the Serious Violation Status ‘Corrected’
    • Select the option to “Resolve Serious Violation”
    • Enter the required data
      • The Enforcement user will have the option to change the Serious Violation Status from ‘Corrected’ to ‘Open’
      • If the Serious Violation Status is changed from ‘Corrected’ to ‘Open’ a Serious Violation Corrected Comment is required
    • Select “Submit” to save the entered data
review
Review
  • Enforcement users with appropriate roles can process Company Resolutions associated with Failed Safety Audits, Expedited Actions and Cooperative Safety Plans
  • The Manage Failed Safety Audit functionality includes:
    • Searching for companies within a Service Center who have failed a Safety Audit
    • Reviewing and providing a decision on Corrective Action Plans
    • Reviewing and providing a decision on Extension Requests
    • Reviewing and providing a decision on Administrative Reviews
    • Downloading and Printing a list of companies who have failed a Safety Audit
  • The Manage Expedited Actions functionality includes:
    • Searching for companies within a Service Center who received an Expedited Action
    • Reviewing and providing a decision on Corrective Action Plans
    • Canceling an Expedited Action due to Material Error
    • Downloading and Printing a list of Companies who received an Expedited Action
review cont d
Review (Cont’d)
  • The Manage Follow-On Activity functionality includes:
    • Searching for the Investigations by Company to access the functionality for processing or reopening a Cooperative Safety Plan
    • Querying and viewing a list of Companies that have submitted a Cooperative Safety Plan in response to an Investigation where issues were found
    • Enforcement Users can sort, filter, print and download the returned list of Companies
  • The Process Cooperative Safety Plan functionality includes:
    • Receiving a Cooperative Safety Plan
    • Reviewing and providing a decision on a Cooperative Safety Plan
    • Modifying an existing Cooperative Safety Plan record
    • Reopening and modifying a previously closed Cooperative Safety Plan record
review cont d1
Review (Cont’d)
  • The Record Serious Violation Resolution functionality includes:
    • Searching for companies that have Serious Violations requiring resolution
    • Downloading and printing a list of Companies with Serious Violations
    • Downloading, printing, sorting and filtering a list of Serious Violations for a selected Company
    • Recording the resolution of Serious Violations for a selected Company
    • Reopening and modifying a previously resolved Serious Violation for a selected company
slide75
END

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