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HealthSupport Service Centres

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  1. HealthSupport Service Centres Graham Jenkins

  2. HealthSupport Service Centres • HSSC Parramatta (Formerly Penrith) • Transition of the established SWAHS Business House • HSSC Newcastle (Greenfield establishment) • Firstly HNEAHS followed closely by NCAHS

  3. HealthSupport Service Centre Parramatta

  4. Already transitioned Finance Procurement & Logistics Payroll Co Management Procurement & Logistics Yet to Transition Payroll SSWAHS, Justice Health Sydney West Business House SWAHS, CHW, GWAHS, GSAHS, HealthSupport, HealthTechnology, IMET SWAHS SWAHS, GWAHS, CHW, GSAHS, GWAHS, CHW GSAHS (December ’07), Justice Health) Finance, Procurement & Logistics, Payroll Transition Timetable

  5. HealthSupport Service Centre Newcastle

  6. Establishment HSSC Newcastle Finance Procurement & Logistics Payroll Next to transition Followed by HNEAHS 1 December 2007 1 December 2007 18 September 2007 NCAHS – 5 October 2007 NSCCAHS SESIAHS Transition Timetable

  7. Generic Model NSW Health Overall Policy and Strategic Direction Service Partnership Agreement Customer Health Services HealthSupport Authorise transactions Process transactions

  8. End State Business Model

  9. End State Business Model • To commence 1 July 2008 • Business Factors • Interim build Oracle FMIS – single instance, SCOA,HIMF • Go live for HSSC Parramatta then HSSC Newcastle • HealthSupport will administer the FMIS • Procurement Services • Health Item Master File (and associated standards) • Requisitioning - delegation with Customer Health Service • Purchase Order Processing - HealthSupport Purchase Orders • Goods Receiving – at delivery destination • Logistics • Warehousing – transitioned to HealthSupport

  10. End State Business Model • Financial Services • Accounts Receivable - Sundry Debtors • Receipting by Customer Health Service • Accounts Payable – process HSSC invoices & others • VMO Processing • Cash Management – Respective organisations’ responsibility • Fixed Assets • General Ledger • General Ledger Maintenance • FMIS Interfacing

  11. End State Business Model • Financial Services (continued) • Period End Reporting • Budget Allocation • Balance Sheet Reconciliations • Taxation • Payroll • Rostering • Payroll Processing

  12. Transitional Business Model

  13. Transitional Business Model • Differences to End State Business Model • In place from 2 October ‘07 to 30 June ’08 • Procurement • Item Master File – No Change • Requisitioning – No Change • Purchase Order Processing • Purchase Orders Raised in the Customer’s Name not in the Name of HealthSupport • Goods Receiving – No Change

  14. Transitional Business Model • Logistics • Warehousing – No Change • Financial Services • Accounts Receivable – Sundry Debtors – No Change • Accounts Payable • Invoices processed will be in the Customer’s Name • Prepayment runs to the Customer for Approval • Customer Authorises Payment to Creditors (Suppliers)

  15. Transitional Business Model • Financial Services – continued • VMO Processing – No Change • Cash Management • Payment to Suppliers is directly from the Customer’s Bank Account • Fixed Assets – No Change • General Ledger – No Change • General Ledger Maintenance – No Change • FMIS Interfacing – No Change

  16. Transitional Business Model • Financial Services – continued • Period End Reporting – No Change • Budget Allocation – No Change • Balance Sheet Reconciliations – No Change • Taxation • Customers will be responsible for compiling BAS • Payroll • Rostering – No Change • Payroll Processing – No Change

  17. Procurement & Logistics Implementation

  18. Health Item Master File (HIMF) Implementation • HIMF Installed on interim State Based Build FMIS • HSSC Parramatta and HSSC Newcastle items mapped • Health Services required to use after transition. • Mapping from existing Health Service catalogues to the State-wide HIMF will need to occur • Health Service Items mapped to the HIMF will be loaded into the Health Service Oracle FMIS Inventory Organisations

  19. Health Item Master File Implementation • Customer Health Service will ensure that all Warehouses are re-labelled • Ward/unit imprest areas re-labelling: • Required • Health Service responsibility • Gradual change • Non Oracle FMIS systems items remain responsibility of Customer Health Service.

  20. Principles for Inventory Transfer to HealthSupport • HealthSupport will be taking on responsibility for warehouses and stock (in the end state model) • HealthSupport Service Centres (HSSCs Newcastle and Parramatta) will be managing inventory • Inventory value as agreed by the Customer Health Service and HealthSupport based on book value, excluding; • Obsolescent stock - items which have not been transacted for a period of six months or more • Out of date or expired items

  21. Principles for Inventory Transfer to HealthSupport • HealthSupport discontinuing over time: • Printed forms / Stationery • Food items • Maintenance items and spare parts • Arrangements to be agreed prior to any changes • HealthSupport assumes Health Services are conducting regular cycle counts - HealthSupport may undertake some stock counts prior to take on • Warehouse rationalisation in some areas

  22. Shared Human Resources & Payroll

  23. End State Shared HR Services Business Models

  24. End State Business Model General Principles • Business Factors • Transitional HRIS • End State HRIS

  25. VMS ES45 Server HNEAHS VMS ES45 Server • WAHS incl. • CHW • TRESILLIAN • HEALTHTECHNOLOGY • HEALTHSUPPORT • IMET GWAHS INTERIM STATE END STATE CURRENT STATE HSSC Newcastle HSSC Parramatta ES80 servers Newcastle Oracle HRIS • YET TO TRANSITION • SSWAHS • JUSTICE HEALTH • GSAHS • AMBULANCE (TBD) • YET TO TRANSITION • NCAHS • NSCCAHS • SESIAHS HSSC Parramatta AND HSSC Newcastle TO MIGRATE TO SBB SSWAHS Hosting Phase 1 - Managed by SSWAHS Phase 2 – Managed by HealthSupport First Implementation DYNIX Sequel Server WSAHS • HSSC Parramatta • SWAHS • CHW • TRESILLIAN • AMBULANCE (TBD) • HEALTHTECHNOLOGY • HEALTHSUPPORT • IMET • JUSTICE HEALTH • GSAHS Second Implementation • HSSC Newcastle • HNEAHS • NCAHS • NSCCAHS • SESIAHS Third Implementation ROSTER APPLICATIONS ROMULUS PROACT KRONOS ONE STAFF ROSTER APPLICATIONS ROMULUS PROACT KRONOS ROSTER ON ROSTER APPLICATIONS ROMULUS PROACT KRONOS ROSTER ON ROSTER APPLICATION To be determined Dec 2008 Aug 2007 Sept 2007 May 2009 Nov 2009 TIMELINE Human Resource Information System – Database consolidation

  26. End State Business Model

  27. Corporate Systems - Indicative Schedule

  28. End State Business Model • Shared HR Services Scope • Recruitment • Employee Services (Salary Packaging Optional) • Payroll Services • HRIS System Administration

  29. End State Business Model • Recruitment Services • Recruitment Planning • Job Evaluation • Recruitment Approvals • Advertising • Job Application Management • Selection Management • Appointments

  30. End State Business Model • Employee Services (Salary Packaging Optional)

  31. End State Business Model • Payroll Services • Payroll Processing and Reporting • Separations • Superannuation

  32. HealthSupport Service Centres QUESTIONS