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Improve Workforce Productivity with Exchange & Office 2010. Subhash Jawahrani Microsoft NorCal. Agenda. Productivity Overview Unified Communications Microsoft Exchange Office 2010 Office Web Apps. Strategic Business Challenges.

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improve workforce productivity with exchange office 2010
Improve Workforce Productivity with Exchange & Office 2010

Subhash Jawahrani

Microsoft NorCal

  • Productivity Overview
  • Unified Communications
    • Microsoft Exchange
  • Office 2010
  • Office Web Apps
strategic business challenges
Strategic Business Challenges

“Our Sales teams need to connect with the right customers and systems while on the road ”

- VP of Sales

“I need to deliver secure and compliant communications tools to support a highly distributed workforce.”

- CIO/Technology Director

“I need to reduce hardware costs and operational overhead.”

- IT Manager, Messaging Infrastructure

today s business productivity challenges
Today’s business productivity challenges

Meet changing business needs

Manage IT costs and complexity

  • Drive insight from complexity
  • Work with customers and partners
  • Embrace Millennial work styles
  • Comply with regulations
  • Integrate line-of-business systems
  • Provide scale agility
  • Enable innovation
  • Protect intellectual property
what you tell us
What You Tell Us

Communication overload

Globally distributed customers and partners

High cost of communications

Increasing security and compliance

microsoft office evolution

Content Management

Unified Communications

Business Intelligence



Business Modelling

Word Processing

Business Data Management



Microsoft Office Evolution



  • Automated simple business processes
  • Microsoft vision: PC on every desktop
  • Contained <50 commands (Word 1.0)
  • Used to produce final documents
  • Enables business productivity capabilities
  • Over 500 million Office users today
  • Thousands of commands, made intuitive
microsoft unified communications
Microsoft Unified Communications
  • Messaging
  • E-mail
  • Calendaring
  • Unified Messaging
  • Communications
    • Instant Messaging
    • Conferencing
    • Enterprise Voice

Identity & presence

exchange server 2010
Exchange Server 2010

Protection and Compliance

Anywhere Access

Flexible and Reliable

  • E-mail Archiving
  • Protect Communications
  • Advanced Security
  • Manage Inbox Overload
  • Enhance Voice Mail
  • Collaborate Effectively
  • Continuous Availability
  • Simplify Administration
  • Deployment Flexibility
  • Optimize for Software + Services
protection and compliance
Protection and Compliance

Delivered in Exchange Server 2007

  • On-premises and hosted protection from virus and spam
  • Compliance to corporate and government regulations
  • Mobile device security and management policies

Building on these Investments in Exchange Server 2010

  • E-mail archiving and more powerful retention policies
  • Automated rights management protection of e-mail
  • Powerful multi-mailbox search UI for eDiscovery

Achieve increased IT governance compliance with advanced tools to protect communications and manage the infrastructure

e mail archiving
E-mail Archiving
  • Better Manage Mail in an Integrated Archive While Maintaining a Familiar User Experience

Drag and drop PSTs directly into the archive….

…apply a retention policy….

…or set folders to archive automatically…

e mail archiving1
E-mail Archiving

Apply Granular Per Message and Per Folder Policies as well as Legal Hold

Policy Drop Down in Ribbon

Message expiration time in view

e mail archiving2
E-mail Archiving

Empower Compliance Officers to Conduct Multi-Mailbox Searches with Ease

New User Friendly Search

Easily Refine and Target Search

protect communications
Protect Communications

Automatically Protect Messages

With Centralized Rights Management Rules

  • Automatic Content-Based Protection:
  • Transport Rule action to apply RMS template to e-mail or voice mail
  • Support for scanning of attachments and searching of protected mail
  • Internet Confidential and Do Not Forward Policies available out of box
  • Information protection cross PC, web, and mobile device
protect communications1
Protect Communications

Help Users Make the Right Choices When Sending Sensitive Communication

advanced security
Advanced Security

Stop Malicious Software and Spam from Entering into the Messaging Environment

On-Premise Software

Hosted Service


Hub Transport Server

Mailbox Server

Client Access Server


Antivirus and anti-spam protection for Exchange Server 2010 Server Roles

Multiple scan engines throughout the corporate infrastructure

Tight integration with Exchange maximizes availability and performance

Easy-to-use management console provides central configuration and operation

anywhere access
Anywhere Access

Delivered in Exchange Server 2007

  • Outlook experience on the web, phone, and mobile device
  • Single inbox for voice mail, e-mail, and fax
  • Increased productivity with improved calendar experience

Building on these Investments in Exchange Server 2010

  • Easier Inbox navigation with updated conversation view
  • Enhanced voice mail with text preview
  • Share free/busy calendar details with external partners

Help manage communication overload by offering an easy to navigate, universal inbox with advanced messaging features

manage inbox overload
Manage Inbox Overload

Organize and Navigate with Ease Using Enhanced Conversation View and Filtering

Conversation View



manage inbox overload1
Manage Inbox Overload

Help Reduce Unnecessary and Undeliverable E-Mail Through New Sender MailTips

Remove Extra Steps and E-Mail

Reduce Non-Delivery Reports

enhance voice mail
Enhance Voice Mail

Quickly Triage and Take Action on Messages with Voice Mail Preview

Text Preview of Voice Mail

Audio Playback

Contextual Contact Actions

enhance voice mail1
Enhance Voice Mail

Create Customized Voice Mail Menus with Personal Auto Attendant

Managing Auto Attendants

Defining a Personalized Voice Mail Menu

take control of your e mail and calendar w ith n ew s hortcuts and views in outlook 2010
Take Control of Your E-mail and CalendarWith New Shortcuts and Views in Outlook 2010
  • Work Together
  • Challenge: The average worker receives large volumes of e-mail every day, making it time consuming to stay organized and up-do-date and find information when it’s needed.

Mail Tips Scenario(Click Image)

  • New capability: E-mail and calendar management tools

Mail Tips

Greg Smith is outside your organization.

  • Capability description: Mail Tips provide notification before sending an e-mail to a group or individual who is outside the organization, a large distribution list, someone who is out of office, etc.Calendar Preview gives a quick view of conflicts and adjacent meetings when you receive a new meeting request.

Luciana Ramos;




Custom Actions

  • Potential savings/efficiency gains: Spend less time wading through e-mail and more time on value-add activities.

Custom Actions(Click Image)

office 2010 development tenets
Office 2010 Development Tenets

Easy, Powerful

IW Experiences

IT Flexibility and Control

  • Delivery choice
  • Open and extensible platform
  • Operational Efficiency
  • Increased security
  • Innovative productivity tools
  • PC, phone, and browser
  • Easily connect people and info
  • Rich role and work-style choices
innovative productivity tools fluent ui delivers a consistent experience across all applications
Innovative Productivity ToolsFluent™ UI delivers a consistent experience across all applications


SharePoint Workspace®



Microsoft Confidential, Prototype Only

pc phone and browser work together on the right device at the right time
PC, Phone, and BrowserWork together on the right device at the right time

Do your best work


Office Client

Work from anywhere

Stay up to the minute


Office web applications


Office Mobile

work from any place and on any device leverage office web applications
Work From Any Place and on Any DeviceLeverage Office web applications

Lightweight editing

Familiar interface

“PC-like” viewing

Microsoft Confidential, Prototype Only

delivery choice for flexibility and control
Delivery Choice for Flexibility and Control


Hosted Service

Unified Communications And Collaboration

Business Intelligence

Enterprise Content Management

Control and ownership


Rapid scalability

Advanced manageability

Website and Security Framework

Business Data Catalog

Open XML File Formats

Extensible UI



Secured, Well-Managed Infrastructure


Microsoft Online Services

Enterprise class software delivered via subscription services hosted by Microsoft and sold with partners

Business Productivity Online Suite

upcoming online services
Upcoming Online Services …

Business Productivity

“Wave 14”

“Wave 14”

Office Web Apps

“Wave 14”

Core Infrastructure

System Center Online Services

Application Platform

get more in office professional plus 2010
Get More in Office Professional Plus 2010
  • With SharePoint Workspace, OneNote and Office Web Apps

Experience Business Productivity Servers

Through Office Professional Plus 2010

Initiate workflow from within Office for better process management

Make presence and instant messaging easy with Communicator

Protect IP with Rights Management

Take SharePoint content offline with SharePoint Workspace (formerly Groove)

Work with line of business information directly in familiar Office applications


SharePoint Workspace (formerly Groove)

Office web applications









Key Updates to Office Professional Plus 2010

Business Contact Mngr

SharePoint Workspace


Deeper server integration

Office Web Apps

= New