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MEDIATION AND SOCIAL WORK-- A PERFECT PARTNERSHIP

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MEDIATION AND SOCIAL WORK-- A PERFECT PARTNERSHIP. Tweet us at #NASWIL. Ethics. Ethics of Social Work Practice and the Helping Relationship: Self determination Confidentiality Empowerment Worth and dignity Mutual support through human relationships Competence in practice Integrity .

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slide1
MEDIATION AND SOCIAL WORK--

A PERFECT PARTNERSHIP

Tweet us at #NASWIL

ethics
Ethics

Ethics of Social Work Practice and the Helping Relationship:

  • Self determination
  • Confidentiality
  • Empowerment
  • Worth and dignity
  • Mutual support through human relationships
  • Competence in practice
  • Integrity

Tweet us at #NASWIL

slide3
Ethics of Mediation:
  • Voluntary
  • Impartiality
  • Best interest of parties
  • Have control of the outcome-self determination
  • Private and confidential (must offer appropriate disclaimers)
  • Time limited and goal focused
slide4
Goals of Mediation:
  • Facilitated negotiation
  • Reach an agreeable outcome
  • Informal and non-adversarial
  • Strength focused
  • Shared commitment to the outcome
  • Opportunity to share story-demonstrated through active listening
  • Ending with a plan of action
slide5
Sett

Setting the stage for mediation:

  • Introduction and setting the stage-what will happen next
  • Discuss the roles of the parties-including non-primary parties, such as family members.
  • Understanding how the parties ended up in mediation?
  • Is there a financial cost?
  • Explain parts of the process that may not be apparent.
  • Impartiality-staying neutral but always displaying concern for both parties
  • The process- define terms such as caucus, cross talk
  • Confidentiality
  • Voluntary
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Ground rules (i.e.: no interruptions during opening statements, how long the session will last, how many sessions)
  • Provide adequate space-consider the placement of chairs, clocks, windows etc.
slide7
Setting the stage of the helping relationship:
  • Welcome and setting the stage
  • Roles of the parties- voluntary, caseworker, family member
  • Collecting data through an intake and assessment interviews
  • Establishing a relationship of good will
  • Confidentiality and limitations
  • Focused on goals and steps to reach them
  • Endings
slide8
The in’s and out’s of the helping relationship
  • Always be authentic-the true you.
  • Be mindful of your role.
  • Convey empathy and understanding.
  • Be aware of possible barriers to problem resolution.
  • Understand the limits of the helping process, by being realistic.
  • Focus on small tasks that lead to larger goals.
  • All interactions are purposeful (i.e.: self disclosure)
  • Usually time limited.
  • Access natural helpers and support people.
slide9
Know the resources and how to access them.
  • Remember, success comes in many forms.
  • You may be the only “cheerleader” in the crowd.
  • Use supervision to process the case
  • Consult with experts when needed.
slide10
The in’s and out’s of mediation:
  • Be positive and encouraging.
  • Never give up, there is a solution.
  • Be directive without directing.
  • Use basic interviewing skills such as reflection of feelings and summarization
  • Lean on your co-facilitator (if there is one) for assistance.
  • Watch the room, pay attention to subtle changes in the atmosphere.
  • Ask others (family members, support people) to share their insights.
slide11
Assure participants there is an ending point, either time runs out or the process has reached a natural ending point.
  • Write up the agreement in a detailed manner, who will do what and by when.
  • Offer next steps if parties are not satisfied with the outcome of mediation (i.e.: talk to the judge, caseworker, parent).
  • End the session on a positive note, even if an agreement has not been reached.
slide12
How to encourage participation in mediation:
  • It offers a resolution of your own making
  • It is confidential
  • It is time limited
  • It is binding
  • It is voluntary
  • It works!
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