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Learn the keys to success in vendor programs, including truths, positives, and negatives to consider. Discover how to navigate extended warranty periods and ensure commitment through program guidelines and internal standards. Guide your staff towards setting and meeting standards through effective reporting on a daily, weekly, and monthly basis.
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Ben L. Looper Southeast Restoration Group of GA, Inc. (Atlanta, GA) SUCCESS in claims programs
Truths: Positives: - Great Marketing Avenue (agents, adjusters, insured's) - Consistent Claim Volume - Consistent Claim Handling (same adjusters) Negatives: - Lower Average Claim Size (large losses are specialized) - More Requirements (insurance, forms/ paper work, background checks, professionalism) Vendor Programs - Extended Warranty Periods
Commitment: - Review Program Guidelines - Determine internal standards • Guide staff to set standards • Reporting • Daily, Weekly, Monthly Key’s to Success