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Driving Performance at MoDOT. AASHTO Annual Conference October 2008 Mara Campbell Missouri Department of Transportation. Missouri’s Highway System. More state highways than Iowa, Nebraska and Kansas combined

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driving performance at modot

Driving Performance at MoDOT

AASHTO Annual Conference

October 2008

Mara Campbell

Missouri Department of Transportation

missouri s highway system
Missouri’s Highway System
  • More state highways
  • than Iowa, Nebraska
  • and Kansas combined
  • 10,183 bridges/55 major river bridges - most in the nation
  • 7th largest in the U.S.
  • 32,448 miles of highways
  • $65 billion asset
transportation more than driving
Transportation – More Than Driving
  • Bicycling
  • Walking
  • Public transit
  • Aviation
  • Waterways
  • Railroads
modot mission

Identifying Direction

MoDOT Mission

Our mission is to provide a world-class transportation experience that delights our customers and promotes a prosperous Missouri.

modot tangible results

Defining Success

MoDOT Tangible Results
  • Uninterrupted Traffic Flow
  • Smooth & Unrestricted Roads/Bridges
  • Safe Transportation System
  • Roadway Visibility
  • Personal, Fast, Courteous & Understandable Response
  • To Customer Requests
  • Partner With Others To Deliver Transportation Services
  • Leverage Transportation To Advance Economic Development
  • Innovative Transportation Solutions
  • Fast Projects That Are Of Great Value
  • Environmentally Responsible
  • Efficient Movement Of Goods
  • Easily Accessible Modal Choices
  • Customer Involvement In Transportation Decision-Making
  • Convenient, Clean & Safe Roadside Accommodations
  • Best Value For Every Dollar Spent
  • Attractive Roadsides
  • Advocate For Transportation Issues
  • Accurate, Timely, Understandable & Proactive Transportation
  • Information
Around 100 individual measures

Senior and mid-level managers involved

Meaningful Measures

Gauging Progress

Quarterly review meetings

Presentations regarding performance

Discuss actions … NOT PLANS!


Integrating the Management Process

Supplement breaks down measures for internal use

Districts and divisions have their own Trackers

Individual performance plans

Cascading Effect

Linking All Levels



High Performance

performance management is big
Performance Management is Big!

Integrated management approach into all aspects of the organization

Allows more design flexibility

Projects built to solve transportation problems rather than meet rigid standards

Saved $400 million in its first five years

Empowering Employees

Practical Design

Links performance with Tangible Results

Self-sustaining budgets

Quarterly payouts of up to $500

In FY 2008, three active programs produced a net savings of more than $235 million

Engaging Employees


Thank You!For more information, contact: Mara Campbell Missouri Department of Transportation (573) 526-2908mara.campbell@modot.mo.gov