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Library Volunteers Training Module 5: Site Prep and Going Live

Get ready for your library volunteer duties with this training module focusing on site preparation and going live with resources. Learn about location setup, access methods, equipment, media handling, safeguarding data, and reporting guidelines.

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Library Volunteers Training Module 5: Site Prep and Going Live

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  1. Library Volunteers Training Module 5 – Site Prep and Going Live

  2. Going Live ! • Location • Expected Access Methods • Equipment, Media, and Supplies • Safeguarding Equipment and Data • Checklist! • Follow-Up and Data Reporting Guidelines

  3. Location • Choose Appropriate Place • Quiet, but able to talk • Semi-Private is ideal • Open access to materials, but maybe an “outer zone” 1st , then target materials • Stay in touch with Library Staff • Study “traffic flow,” maybe adjust location • Ensure your comfort and safety

  4. Expected Access Methods • In-Person 1st, Whenever Possible • Best able to assess and address specifics • Learn from the Veteran • Print Media • Resource Book (Always!), Flyers, Brochures • CalVet Reintegration Form (Paper, if they wish) • Electronic Media • Go to websites with the veteran • Interact while they are browsing • Print things out as reminders (as supplies are available)

  5. Safeguarding Equip/Data • Follow Library Policy for Computer/Printer • If Laptop, ensure security protocol in place • Monitor Print Supplies for Restocking • Check w/Library Staff and/or CalVet for more • Data Protection • No personal info retained locally on computer • Reintegration Forms, if manually filled out • Make sure veteran takes personal papers with him/her

  6. CHECKLIST • Single-Source “Roadmap” to help your veterans • Starts with Critical Needs check (Crisis?) • Continues through “Assess-Categorize-Guide” flowchart • Online Resource Links on the Back • You can personalize for your Location (Nearest CVSOs, VetCenters, Clinics, Non-Profits, etc.)

  7. CHECKLIST

  8. RESOURCES

  9. Follow-Up and Data Forwarding • Library System will determine which numbers/milestones should be reported for grant support to CA Research Bureau/State Librarian’s Office • Tallies should be taken when forwarding paper CalVet Reintegration Forms • CalVet can assist when vets complete online Reintegration Forms • May want to keep a basic customer clipboard (count of veterans/visit dates)

  10. What do I need to Remember? • You are here to provide a caring experience • You only need to provide basic guidance/direction • A friendly start to a veteran’s search will make all the difference! • Listen – Assess – Educate – Direct to Next Path! • Know how to contact nearest CVSO, and CalVet LINC • Have Fun!!

  11. Going Live - Quiz • What are some good techniques to use when making initial contact with a veteran at your site? • Which forms of print media are best to present to any veteran as a first offering? • T/F? You should keep some kind of log or tally of veteran visits and specific assistance you’ve rendered.

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