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This study analyzes the pattern of in-hour attendances at Pelham Service Center from June 2010 to May 2012, with a focus on the access and availability of doctors' appointments. The data for April and May show a notable increase in attendances and unused appointments. The rapid access service also experienced some unutilized availability. Understanding these trends can help improve service efficiency and patient care.
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Pelham Access for April & May In hour attendances April 102 May 129 Doctors Appts Available Unused April 2074 136 May 2478 153 Rapid Access Available Unused April 269 38 May 301 36