federal kmwg change management action group creating sense of urgency for km in govt l.
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Federal KMWG Change Management Action Group Creating Sense of Urgency for KM in Govt.*. Kotter: examine situational realities; identify crises & opportunities Crises Extreme budgetary pressures for foreseeable future to do more with less money

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federal kmwg change management action group creating sense of urgency for km in govt
Federal KMWG Change Management Action GroupCreating Sense of Urgency for KM in Govt.*
  • Kotter: examine situational realities; identify crises & opportunities
    • Crises
      • Extreme budgetary pressures for foreseeable future to do more with less money
        • Unprecedented drain on Treasury from economic crisis => urgent needs to cut expenditures and to reduce deficits will stress all agency budgets
        • Demonstrate effective management of stimulus funding surge…. or else…!
      • Drain on institutional memory in agencies due to generational retirements
        • Not just losing facts & procedures, but perspective, context & lessons learned
        • Current methods such as exit interviews are woefully inadequate
      • Information sharing – homeland security: preventing attacks, improving preparedness
    • Opportunities
      • Not feasible to address problems on ad hoc, agency-specific basis
      • Productivity, Knowledge Retention, Innovation, Error reduction/avoidance
        • Minimize inefficiencies for “reinventing the wheel” both intra- and inter-agency
        • Minimize time/cost of search (for relevant expertise & solutions)
    • Frame business case for Federal-scale adoption of KM Center of Excellence
      • Economics of centralized repository & skill set, product & process reviews, COP
      • KM ROI: success stories (anecdotal) & quantifiable cost-benefits

*Phase 1 of Dr. John Kotter’s process model for change management

Source: Richard Adler, DecisionPath