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The New Direction In Worldwide High Value Products Distribution and Logistics PowerPoint Presentation
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The New Direction In Worldwide High Value Products Distribution and Logistics

The New Direction In Worldwide High Value Products Distribution and Logistics

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The New Direction In Worldwide High Value Products Distribution and Logistics

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  1. HIGH VALUE PRODUCTS The New Direction In Worldwide High Value Products Distribution and Logistics

  2. VISION STATEMENT Be the safest, most customer-focused and successful transportation company in the world. northAmerican HIGH VALUE PRODUCTS

  3. NORTH AMERICANVAN LINES, INC. Conclusion: An established, reputable transportation carrier you can depend on today and tomorrow

  4. AGENCY ORGANIZATION • 1,200 worldwide agent locations • 700 United States • 120 Canada • 380 other countries • Providing service solutions and alternatives • Coordinating customer service in addition to packing, crating, hauling, distribution and storage services Result: Provides local representation and service coordination

  5. OFFICE RELOCATIONS • Full-service capabilities to ensure well coordinated relocations • Specially trained personnel • Experienced in every aspect of office or industrial relocations • Equipped with necessary tools and equipment • Equipment maintenance and servicing • Material handling and storage • Security • Communication and coordination Result: Experience in office relocations whether it is across town or across the continent

  6. QUALITY INITIATIVES • ISO 9002 Certified • Corporate and Regional Training • Surveys through an independent firm to measure customer satisfaction - 99 out of 100 customers would use North American again • Chosen as a quality carrier by major clients and trade journals: • DSC Corporation - Quality Service Award • Steelcase - Certificate of Excellence • Hitachi Data Systems - Partners in Quality • Diebold, Inc. - Partners for Excellence • Distribution Magazine - Quest for Quality Award • Logistics Management Magazine - National Transportation Quality Award • Lucent Technologies - Partner in Excellence Award Result: Continuous processes for quality improvement

  7. SPECIALIZED CAPABILITIES • Specialized Fleets • Crane • Climatic • Liftgate • Exhibit and Display • Flatbed • CustomizedLogistics • Management of: • Transportation • Warehousing • Field merge • Product return • Freight Forwarding • International and Domestic • Air Freight • Customs brokerage • International Ocean Freight • On-Trac Network • Warehousing • Distribution • Logistics • Scheduled arrivals/ • departures Result: Solutions tailored to meet your needs

  8. HVP REVENUE GROWTH GROSS REVENUE ($MILLIONS) Conclusion: 65% growth in the past six years

  9. MARKET SHARE

  10. QUALITY SERVICE TEAMS • Teams covering North American: • East • Central • West • Canada and Mexico • Specialized teams servicing: • Crane • Climatic • Exhibit & Display Result: Organized to better serve our customers

  11. SPECIALIZED DRIVERS • Drivers receive intensive training in specialized • padding and loading techniques • Safe driving techniques are taught using the • only interactive driving simulator in the industry • Driving skills are developed on our • fourteen-acre SafeTrac training course • Drivers average 10 years experience Result: Competent, professional drivers to handle your shipping requirements

  12. CRANE VAN SERVICE • 8,000 lb. maximum crane capacity • Crane extends the length of a 48 foot trailer • Air-ride • Minimizes rigging costs • Skilled drivers certified in operating crane equipment Result: A solution to lifting and moving sensitive or unique equipment with or without a dock

  13. CLIMATIC VAN SERVICE • Environmentally controlled • Air-ride • On-board data recorder to monitor inside temperature • Liftgates • High-cube trailers available Conclusion: Controlling the environment based on your product specifications

  14. LIFTGATE SERVICE • 5,000 lb. maximum liftgate capacity • Air-ride • 48 foot trailers • Straight trucks Result: Allows loading/unloading of sensitive equipment with or without a dock

  15. SERVICE PERFORMANCE ON -TIME DELIVERY SERVICE Conclusion: On-going improvements for on-time delivery

  16. HVP LTL NETWORK 69.5% of HVP’s shipments weigh 2,100 pounds or less 2,001 - 4,000 4,001 - 7,000 7,001 - 15,000 15,001 and over Total 21,104 8.2% 18,016 7.0% 17,501 6.8% 21.877 8.5% 257,369 100.0% 19,007 9.4% 15,570 7.7% 24,669 12.2% 19,411 9.6% 25,477 12.6% 35,790 17.7% 62,27930.8% 202,203 100.0% SHIPMENTS REVENUES Weight % of % of Category Number Total (000’s)Total 1 - 500 lbs. 501 - 1,000 1,001 - 2,100 88,020 34.2% 47,356 18.4% 43,495 16.9%

  17. HIGH VALUE PRODUCTSON-TRAC NETWORK • Largest specialized transportation network in North America • Over 400 scheduled departures and arrivals between distribution centers • Linked by satellite communication • Strategically located distribution centers and agent service points • Product tracking of each shipment provides real-time status Result: Provides dependable, timely transit for less-than-truckload shipments

  18. HIGH VALUE PRODUCTSON-TRAC NETWORK

  19. HIGH VALUE PRODUCTS LOGISTICS CENTERS • Value-added services include • Inventory management • Worldwide distribution services • Storage • Merge programs • Product tracking • Light assembly • Inside pick up and delivery • Warehousing • Unpacking/debris removal • Manufacturing support services Result: Provides options for your distribution and logistics needs

  20. TECHNOLOGY • QuikLink • Imaging • WORLDTRAC Satellite • Product Tracking System • AMS: Asset Management • Internet Access • Electronic Data Interchange • Driving Simulator

  21. PRODUCT TRACKING • Ensures shipment and its paperwork are bar coded as they move through the OnTrac Network • Offers real-time, up-to-the-minute information of production location and status • Links shipment information with the physical product • Provides integration into our operating system Result: Product tracking provides status of your shipment from pick up to delivery

  22. ASSET MANAGEMENT SYSTEMS • Visibility of product • Uses customer’s unique nomenclature • Tracks products and valued assets on the individual piece level as well as bulk items • Provides inventory management including type/model and serial number tracking Conclusion: Assisting in the management of information

  23. SATELLITE COMMUNICATIONSWORLDTRAC • Two-way communication • Vehicle tracking within 1000 feet • Timely shipment updates providing: • Shipment location • Pickup and delivery status • Proof of delivery Conclusion: Provides communication between driver and North American, enabling real-time shipment status

  24. ELECTRONIC DATAINTERCHANGE • Electronic funds transfer • Reports • Trading partners • Transaction sets • Available to provide: • Order registration • Shipment status • Proof of delivery • Invoicing Solution: Improves productivity and streamlines procedures

  25. MEXICO SERVICES • Transportation to and from Mexico • Less-than-truckload/ truckload • Air-ride equipment • Climatic and crane service • Warehousing in major Mexican markets • Customs brokerage • All services on one invoice Conclusion: Through service to and from the expanding Mexican marketplace

  26. CANADIAN SERVICES • Inter-and Intra-Canada • Scheduled service in Canada • Climatic and liftgate vans available • Satellite communication • Inside pickup and delivery • Warehousing and distribution services • Air Freight • Equipment installation at destination • Exhibits and displays • Office and industrial relocation • Blanketwrap • Crating • Asset management and product tracking Conclusion: Seamless service into and out of Canada

  27. EXHIBIT & DISPLAY • Shipping crated and/or loose exhibit • material and product • Domestic and international shipments • Servicing over 31,000 marketing event • shipments annually • Corporate on-site representatives • Dedicated exhibit drivers and equipment • 99% on-time performance • Direct pickup and delivery to • exhibition centers • Air freight • Tours • Target date delivery • Private events • ASSOCIATIONS • Exhibit Designers and Producers Association • International Exhibitors Association • Healthcare Convention and Exhibitors Association • Exposition Service Contractors Association • Trade Show Bureau • IELA -International Exhibition Logistics Associates Result: Provides on-time, safe delivery of exhibits by specially trained drivers

  28. INTERNATIONAL FREIGHT FORWARDING • Services: • International Exhibit & Display • Project Cargo • Fine Art • General Commodities • High Value Products • Certifications: • International Ocean Freight • (NVOCC) Services • I.A.T.A. Air Freight • Forwarder/Consolidator • IELA - International Exhibition • Logistics Association • Licensed Customs Broker • Electronic Customs Clearance (ABI) Result: Coordinating services worldwide

  29. HVP EUROPE • HVP services Europe including Eastern Europe and CIS • Corporate Owned Facilities: Midi Data - Germany Headquarters located in Frankfurt North American Van Lines - United Kingdom • Offering the same distribution and logistics services as in North America featuring: Air Ride, Liftgate, Climatic Specialized Equipment Inside Pickup and Delivery On-Site Installation Merge Programs • Scheduled services between distribution centers Conclusion: Provides international distribution services through our network in Europe

  30. BLANKET WRAP SERVICES • Largest commercial air-ride truckload/blanket wrap carrier in the U.S. in operation since 1949 • Eliminates the need to box, crate or carton product • Dock to job site service • 98.6% on-time delivery performance • Supported by satellite communication • 99% claims-free • 48 and 53 foot, flat floor, 102” wide air-ride trailers • Trailer spotting capabilities Conclusion: Provides reliable blanket wrap truckload services without packaging

  31. FLATBED SERVICES • Servicing U.S., Canada and Mexico • On-time performance exceeds 99.5% • 100% air-ride flatbed trailers • Equipped with tarps and tie-downs • Variety of trailer types available • 99.5% claims-free • Vast sub-contract network capability Conclusion: Provides safe, reliable flatbed transportation of your product

  32. NORTH AMERICANDISTRIBUTION SYSTEMS Project turnkey provider offering: • Interstate transportation • Local warehouse staging • Receiving • Inspecting • Redelivery • Installation • Single contact • Documentation controls (i.e. monthly, weekly reports) • Replacement Cost Protection (RCP) • Truckload and less-than-truckload • Cartoned • Uncartoned Conclusion: Turnkey solutions for redelivery during construction and renovation, providing for all aspects of aggregation, staging and distribution

  33. CUSTOMIZED LOGISTICSSERVICES • Services Offered: • Finished Goods Distribution Worldwide • Emergency Parts Distribution • Order Fulfillment • Domestic and International Freight • Forwarding • Project Specific Delivery Management • “Packing Slip” Field Merges • Equipment Recycling Services • Product Returns Management • Skill Sets: • Operations Research • Network Design and Analysis • Carrier Management • System Design • Business Process and Controls • Customer Service • Technology R & D • Logistics Center Management Conclusion: Combines services to control costs, reduce inventory, increase productivity and reduce cycle time

  34. HIGH VALUE PRODUCTS The New Direction In Worldwide High Value Products Distribution and Logistics