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STRIMA Conference

This conference explores the key elements of a successful state and broker partnership, including thorough understanding of responsibilities and expectations, broker knowledge of state business and the marketplace, and effective communication. It also emphasizes the importance of broker awareness of the procurement process and the need for securing value, trust, and commitment. Learn how to address service deficiencies head-on and build strong relationships in the industry.

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STRIMA Conference

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  1. STRIMA Conference State & Broker Partnership

  2. STRIMA Conference Tenets of a Successful Partnership • Both sides pleased with the agreement • Thorough understanding of responsibilities and expectations • Broker knowledge of state business • Broker knowledge of the marketplace • States understanding of the brokerage business

  3. STRIMA Conference Understanding of Responsibility/Expectations • Broker awareness of the procurement process . . . ITB, RFP, RFQ as governed by procurement statutes and administrative codes • Knowing who the state risk manager is serving – your clients/agencies • Really good communication that clearly identifies broker and state responsibilities

  4. STRIMA Conference Broker Knowledge of State Business • Specialization & Leveraging Knowledge • Creativity/Alternatives • Solution Oriented • Services/Resources • Experience

  5. STRIMA Conference Market Knowledge • Market Strengths • Market Weaknesses • Communication of market changes • Willingness to develop direct relationships with underwriters

  6. STRIMA Conference Securing Value-Trust-Commitment • Responsiveness in all matters – a two way street • Written service plans • Stewardship Reports • Compensation – Full transparency and understanding of what is behind the fee/commission • Management sign-off on terms Other Thoughts • Address service deficiencies head-on

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