Winchester and District Advocacy Project Hampshire Learning Disability Partnership Board Representatives Transport Report Handout July 2013
Winchester and District Advocacy Project • We talked to people in Hampshire in our LIG areas • We have been finding out what people think and feel about transport • Transport is very important to people as it big part of being able to live an ordinary life
Winchester and District Advocacy Project • There are many types of transport used across the county • Buses are the most commonly used method of transport. • Cars provided by family, friends or carers are important and flexible way of getting out. • Trains are good for getting to places but can be confusing and expensive. • Taxis are costly, but sometimes they are the only option.
Winchester and District Advocacy Project • Buses • Good Things • Bus passes enable people to get out and do things. • Buses are easy to use in some areas as they have low floors and are more accessible. • Some areas have lots of bus routes so people can get where they want to go. • Some bus drivers are helpful and friendly.
Winchester and District Advocacy Project • Buses • Bad Things • Buses finish too early in the evenings. Servicesare limited at weekends, if there’s any service at all. • Buses are sometimes over crowded, often atschool start and end times. • Some bus routes only run during school term times. • Some bus drivers are rude and unhelpful.
Winchester and District Advocacy Project • Buses • Bad Things - continued • Some buses are old and don’t have low floors, which can make getting on and off them difficult. • Different types of bus passes can be confusing, people don’t know when and where they can be used. • Buses often run late or sometimes they leave earlier than they are supposed to. This makes people anxious. • Buses sometimes drive past people when they are waiting at a bus stop.
Winchester and District Advocacy Project • Cars • Good Things • Cars provided by family, friends or carers allow people to be flexible about when and where they go. • Bad Things • Having a shared car can cause problems if the others people need it at the same time.
Winchester and District Advocacy Project • Trains • Good Things • There are information speakers on train platforms that let you talk to a real person. • Bad Things • Train ticket machines are hard to use. • Train passes are expensive. • Toilets are not always accessible at train stations. • Getting somewhere by train can mean making lots of changes, which can be confusing.
Winchester and District Advocacy Project • Taxis • Good Things • Taxi drivers are often helpful and friendly. • Taxis are an easy and flexible way to get about. • Bad Things • Taxis are too expensive.
Winchester and District Advocacy Project • Other Transport • Coaches are seen as an affordable way to go on long journeys. • Community Transport is available but needs to be pre-booked a long time in advance. • Good Neighbour schemes are good value but they work differently in each area. Not many people seem to use them.
Winchester and District Advocacy Project • What Could Be Better? • More affordable transport, available at the times people want it • Having training to do new journeys until people are happy to do them independently. • More accessible travel information, including timetables and speaking information boards. Having people available at bus stations who can be asked for information • Services that run on time, with more buses, trains and routes • Improved staff training to understand people’s needs
Winchester and District Advocacy Project • Reps Questions • What can be done to give us affordable transport outside of normal hours, to allow us to go out safely in the evenings and at weekends? • What could be done to make travel information more accessible, including timetables, signs & announcements and travel planning? • What will transport providers do to make sure that our extra transport needs are met? This should include staff training.