Rental Housing Assistance Business Process Reengineering Project Overview. Increased Efficiency, Consistency, & Quality. Systems Consolidation & Application Development. Standardized Common Processes. PIH. MFH.
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Systems Consolidation &
Standardized Common Processes
The Rental Housing Assistance (RHA) Business Process Reengineering project will assist Multifamily Housing (MFH) and Public and Indian Housing (PIH) to eliminate redundancies and streamline business processes. As a result of this project, duplicative systems will be recommended for consolidation, retirement, or re-design. Business processes and communication flows supporting RHA programs will be aligned to increase efficiency, ensure consistency, improve the quality of data received from business partners, and strengthen accountability.
RHA Business Process Areas
Business Process Reengineering Methodology
We are conducting interviews to define the “As-Is” analysis for the following process areas:
Stillman D. Knight (MFH), William Russell (PIH)
Willie Spearmon David Vargas Mark McCloy
Lanier Hylton Pat Arnaudo Stephen Lowe
Eileen Walker Elizabeth Hanson
Yvonne Spencer Ted Taylor Carolyn Armstrong
Ylanda Ford Stephanie Avery