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ANNUAL GENERAL MEETING 29 JULY 2010

ANNUAL GENERAL MEETING 29 JULY 2010. 2009/10 AND BEYOND: An overview of our performance Dr Adrian Bull, Chief Executive. OUR PURPOSE. ANNUAL GENERAL MEETING, 29 JULY 2010.

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ANNUAL GENERAL MEETING 29 JULY 2010

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  1. ANNUAL GENERAL MEETING29 JULY 2010

  2. 2009/10 AND BEYOND: An overview of our performanceDr Adrian Bull, Chief Executive

  3. OUR PURPOSE ANNUAL GENERAL MEETING, 29 JULY 2010 We provide specialist reconstructive surgery and expert rehabilitation services for the South of England, together with first class community medical services for our local population.

  4. OUR MISSION ANNUAL GENERAL MEETING, 29 JULY 2010 We aim to be a national and international reference centre for reconstructive surgery, therapy, and rehabilitation services, and to be recognised locally for the high quality of our community medical services.

  5. BACKGROUND AND CONTEXT • The NHS faces challenging times: • £15-£20bn savings in next three years • At QVH: • Trend of cost rising faster than revenue • New assumptions of zero revenue growth • Capital investment required for deteriorating estate • Other Factors: • Repatriation of specialist care from London • Continued rising demand for services • PCT reviews of procedures for funding ANNUAL GENERAL MEETING, 29 JULY 2010

  6. ACHEIVEMENTS THIS YEAR • Tremendous efforts to reduce costs • Annual savings of around £1.5m • QVH continues to be a successful trust • CQC ‘double excellent’ four years in a row • 97% of patients would recommend us • But costs continue to rise • Need to ensure we are financially secure to continue providing best care to patients • Need structural cost reduction to release around £4m ANNUAL GENERAL MEETING, 29 JULY 2010

  7. 2009/10 AND BEYOND: Our financial performanceRichard Hathaway, Director of Finance

  8. SUMMARY OF PERFORMANCE ANNUAL GENERAL MEETING, 29 JULY 2010

  9. HEADLINES • Trust made a loss overall of £1m However • Monitor agreed that £2m costs relating to impairment of assets were “exceptional”, so excluded from FRR • Trust retains its Financial Risk Rating of 4 • Financial pressures will remain a key risk ANNUAL GENERAL MEETING, 29 JULY 2010

  10. FINANCIAL CHALLENGES IN 2009/10 • Significant financial challenges arose in year and action taken • Strengthen controls over expenditure and recruitment • Improve theatre throughput efficiency • Review service line profitability and off site activity ANNUAL GENERAL MEETING, 29 JULY 2010

  11. 2009/10 AND BEYOND: Looking ahead to the future for QVHDr Adrian Bull, Chief Executive

  12. OUR VISION Through a fully resourced and expert team of leading clinical specialists, we will be a centre of excellence for our specialist reconstructive and rehabilitation services, which we will offer through a network of facilities across the South of England, centred on East Grinstead. We will continue to provide and extend direct access to the medical and diagnostic services we offer to our local population. ANNUAL GENERAL MEETING, 29 JULY 2010

  13. SECURE FUTURE FOR QUALITY CARE • Restructure corporate and clinical support teams • Savings circa £2m • Ensure profitability of orthodontics • Ongoing streamlining programme • Improve pathways for patients • Reduce unnecessary and repetitive administration • Review provision of Jubilee and day hospital • Ensure best possible care standards • Improve operational efficiency • QVH focus on core specialist services ANNUAL GENERAL MEETING, 29 JULY 2010

  14. LONG TERM STRATEGY • Review sustainability of business model as a stand-alone specialist hospital • Model reliant on throughput of surgical procedures • Need to invest in theatre infrastructure • Exploring options of working with another organisation to ensure sustainability ANNUAL GENERAL MEETING, 29 JULY 2010

  15. KEY STRATEGIC OBJECTIVES 2010/11 • To deliver the highest standards of patient care and safety • To streamline our care pathways for the benefits of patients • To achieve a sustainable financial position • To provide a safe, reliable and comfortable physical environment for staff and patients • To be an exemplary employer, treating our employees with fairness and respect • To maintain a strong culture of professionalism and a culture of caring ANNUAL GENERAL MEETING, 29 JULY 2010

  16. OPERATIONAL PRIORITIES 2010/11 • Streamlining programme • Restructuring to reduce administrative costs • Implement solutions for community services and orthodontics • Develop Maidstone hub for Kent/Medway • Improve productivity and profitability of spoke activities • Commercial relations with partner hospitals ANNUAL GENERAL MEETING, 29 JULY 2010

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