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Getting Started in the Quality Assurance Program. Session Objectives. Define the Quality Assurance (QA) Program and Review History Review Program Flexibilities and Requirements Provide Tools and Resources. History of the Program. Quality Control Pilot Project – 1985

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Presentation Transcript

Session Objectives

  • Define the Quality Assurance (QA) Program and Review History
  • Review Program Flexibilities and Requirements
  • Provide Tools and Resources

History of the Program

  • Quality Control Pilot Project – 1985
  • Authorized under Section 487A of the Higher Education Act (HEA) of 1965, as amended in 1992 and 1998
  • Federal Register published2/26/2008
668.53(a)(1) through (4)

668.54 (a)(1)(2) and (4)




Policies and Procedures

Applicants to be Verified

Items to be Verified

Acceptable Documentation

Deadlines for Submitting Documentation

Flexibilities and Exemptions

Regulation: Exemption:


QA Program Requirements for using the

ISIR Analysis Tool

QA Program Requirements for Using the

ISIR Analysis Tool

  • Upload and Validate the Records
  • Analyze the Data
  • Provide Institutional Criteria to the QA Regional Representative

Log into the Demo Site

  • Web Address:
  • Password and Log Ineddemo and fafsatest
  • FAA login information for ISIR Analysis ToolSSN 999999999 Name:XXDOB: 01011900 TG:99999Federal School Code: (Your Federal School Code)

FSA Assessments

  • Perform Self-Evaluation by using the FSA Assessments

Web address:We recommend that you save it as a favorite




Where to find the FSA Assessments


FSA Assessments Highlights

  • This Chart: Ways to use the assessments
  • Policies and Procedures: Ensure you are meeting minimum requirements
  • Management Enhancements: How to track your progress

Policies and Procedures

  • Beginner, Intermediate and Advanced Users
  • Minimum Requirements
  • Regulations
  • Demo: Go live to the FSA Assessment

QA Program Requirements for the FSA Assessments

  • Complete two Assessments or Activities
  • Notify QA Regional Representative of the two assessments
  • If applicable, complete the Management Enhancement Form

Importance of Team Building

“It’s a fact that people working as a team can achieve better results than individuals working alone.”


Team Activity

  • When I say go, list 10 body parts that have only 3 letters in them. You can’t use slang.

Use the Team Building Tool


QA Regional Representatives

Regions 1, 2, and 5 – Holly Langer-Evans – (617) 289-0136

Regions 3, 4, 6 & 7 – Anne Tuccillo – (202) 377-4378

Regions 8, 9, and 10 – Michael Cagle – (206) 615-2586

  • You will also receive messages from us via the Quality Assurance Program Listserv

QA Program Resources

  • QA Program Website -
  • QA Program Listserv - Send email to to subscribe to the QA Program listserv
  • QA Program Mailbox –
  • QA Program Training -
  • Information for Financial Aid Professionals -
  • Team Building Website -

What have we learned?

  • What the QA Program is and what it can do for you
  • How to embrace the flexibilities of the program and be proactive
  • Additional resources available to assist you in the administration of the program