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CIO’s Report to itpac

CIO’s Report to itpac. February 8, 2012. Topics to Cover. Major IT Projects Banner Student MyUWF Classroom Technology Other Projects Systemic Technology Fee Proposals Remote Desktop Security Web Content Management System Integrated Planning-Budgeting-Assessment System

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CIO’s Report to itpac

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  1. CIO’s Report to itpac February 8, 2012

  2. Topics to Cover • Major IT Projects • Banner Student • MyUWF • Classroom Technology • Other Projects • Systemic Technology Fee Proposals • Remote Desktop Security • Web Content Management System • Integrated Planning-Budgeting-Assessment System • Assessment of IT Services • TechQUAL+ Survey • ECAR Study of Students and Technology • ITS Department News

  3. Banner Project Schedule Overview 2011 2012 2013 AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN Project Planning System Education, Configuration / Integration, Data Conversion, Testing End-User Training Admissions / Recruitment / Relationship Management GL Catalog / Schedule GL Student Registration GL GL Academic Record / History GL Degree Audit GL Financial Aid Implementation Student AR / Cashiering / Fee Assessment GL Workflow GL GL GL ODS / EDW (Stu Rec / Fin Aid) ODS / EDW (Admissions) GL GL BDMS – Registrar / Financial Aid BDMS - Admissions GL = go-live ODS / EDW = Operational Data Store / Enterprise Data Warehouse BDMS = Banner Document Management System

  4. Banner Student • Full-time technical consultant, Tony Griffin, began in January and will continue at least through 2012. This was an addition to the project to compensate for ITS staff losses. • Financial aid consultant services began this month, per schedule. • Project governance committees are in full swing. (E.g., Change Management Council, Data Standards Committee, Steering Committee, etc.) • Data migration is becoming the main technical focus at present.

  5. MyUWF • ARGUS was decommissioned on schedule on January 17, replaced with MyUWF. • MyUWF usage. • MyUWF feedback. • MyUWF roadmap next steps.

  6. Classroom Technology • In December, I shared the proposal for the Universal Classroom Technology Initiative with ITPAC. The goal of that initiative is to ensure that eClassroom technology is present in 100% of the “type 110” classrooms on the Pensacola main campus.

  7. Classroom Technology - continued • 79/178 is now a generally-scheduled eClassroom, available during Building 79 operating hours. • A classroom at Eglin is being equipped as a videoconferencing classroom, funded by COPS. This will be operational in March.

  8. Systemic Project Proposals for Technology Fee Funds • ITS submitted two proposals for use of technology fee funds: • Model classroom in Building 79. • Tableau licenses for use by researchers. • We are waiting to hear results of the awarding process.

  9. Computer Labs • This is the last year (of three) for the Faculty Senate’s computer lab refresh project. • This project has accomplished major progress on updating technology in the university’s computer labs. • The project adhered well to its stated purpose of refreshing, not expanding, computer labs, with high accountability for the disposal of the computers replaced. • ITS will consult with Faculty Senate regarding a follow-up proposal in a future technology fee funding cycle.

  10. Remote Desktop Gateway • Remote desktop protocol is a major security vulnerabilty and the target of many security attacks. • ITS is working on a plan to block port 3389 (remote desktop standard port) at the edge of our network. • In its place, a RDP gateway device will be used to authenticate RDP users and provide a bridge between the external and internal devices. • Macintosh users RDPing to Windows will require a compatible RDP client software, which ITS will fund for university-owned machines. • ITS is conducting a survey to identify RDP users and their platforms. • A roll-out plan will then be finalized.

  11. Projects Led by Other Departments • Web Content Management System • Jay Massey is project lead. • RFP for system acquisition is under development. • RFP evaluation committee members: Dave Dawson, Mike Dieckmann, Bob Dugan, Jim Hurd, Jay Massey. • Integrated Planning-Budgeting-Assessment System • Led by Provost’s Office (George Ellenberg). Team members include Carl Backman, Bob Dugan, Dottie Minear, Claudia Stanny, and college representatives. • Michael White is ITS representative to the project. • Group is currently crafting RFP for a system acquisition.

  12. Assessments of IT Environment • TechQUAL survey • To be released next week • ECAR Study of Students and Technology • Second year of participation in 2012 (March). • Michael White is compiling report on 2011 results.

  13. IT Department News • 1 vacancy in Classroom Technology Support. • 2 Classroom Technology Support student workers graduating in May. • 3 open positions in Enterprise Applications. • 3 upcoming retirements in 2012.

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