Teams and Teamwork Continued

1. Teams and Teamwork Continued ELDER Project Supported by DHHS/HRSA/BHPr/Division of Nursing Grant#D62HP06858

2. Objectives: Upon completion of this session, the participant will be able to… • Discuss the phases of team development. • Compare and contrast the components of successful vs. unsuccessful teamwork in a given case scenario. Supported by DHHS/HRSA/BHPr/Division of Nursing Grant#D62HP06858

3. Phases of Team Formation • Forming • Norming • Confronting (Storming) • Performing • Leaving (Adjourning) Supported by DHHS/HRSA/BHPr/Division of Nursing Grant#D62HP06858

4. Team Forming • Creation of a group • Superficial sharing of names and background • Uncertain purpose Supported by DHHS/HRSA/BHPr/Division of Nursing Grant#D62HP06858

5. Team Norming • Attempt to establish common goals • Cautious behavior • Role overlap becomes evident • Establish ground rules • Leadership • Competition among team members • Attendance varies Supported by DHHS/HRSA/BHPr/Division of Nursing Grant#D62HP06858

6. Team Confronting (Storming) • Conflict of issues • Leadership • Equality • Commitment • Goals and roles are re-clarified • Functional leader emerges • Coalitions form, but change according to the needs of the team Supported by DHHS/HRSA/BHPr/Division of Nursing Grant#D62HP06858

7. Team Performing • Appreciation for differences • Members help each other • Strengthen relationships • Trust develops • Regular attendance • Productivity • Problem-solving occurs Supported by DHHS/HRSA/BHPr/Division of Nursing Grant#D62HP06858

8. Team Leaving (Adjourning) • Individual leaves • Team terminates • Validation of the value of membership Supported by DHHS/HRSA/BHPr/Division of Nursing Grant#D62HP06858

9. Principles of Successful Teamwork • Team ground rules • Clear purpose and goals • Composition of the team • Schedule • Attendance requirements • Mechanism for enforcing rules • Rules of behavior • Understanding and respect for others • Open sharing of information and expertise • Establish decision making process • Define acceptable behavior Supported by DHHS/HRSA/BHPr/Division of Nursing Grant#D62HP06858

10. Principles of Successful Teamwork • Coordination of services • Shared responsibility • Communication • Common goal – patient focused • Collaboration through skill and hard work Supported by DHHS/HRSA/BHPr/Division of Nursing Grant#D62HP06858

11. Exercise… “Case of Mrs. Cuervo” Supported by DHHS/HRSA/BHPr/Division of Nursing Grant#D62HP06858

12. Evaluation of team dynamics and team effectiveness Supported by DHHS/HRSA/BHPr/Division of Nursing Grant#D62HP06858

13. Reference The content covered in this presentation is provided by: GITT Resource Center of the John A. Hartford Foundation Geriatric Interdisciplinary Team Training Program. (2003). GITT. New York: New York Supported by DHHS/HRSA/BHPr/Division of Nursing Grant#D62HP06858

14. Power Point Presentation Created By: Joyce Cunneen, MSN, RN Fairfield University School of Nursing ELDER Project Education Coordinator Monica Starr, BSN, RN Fairfield University School of Nursing ELDER Project Program Coordinator Supported by DHHS/HRSA/BHPr/Division of Nursing Grant#D62HP06858