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International Federation on Ageing Conference, Prague 2012 Financial Protection from Scams PowerPoint Presentation
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International Federation on Ageing Conference, Prague 2012 Financial Protection from Scams Louise Hughes Elder Abuse Programme Manager. Scams. A scam is a scheme that is designed to con people out of their cash. Research.

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International Federation on Ageing Conference, Prague 2012

Financial Protection from Scams

Louise Hughes

Elder Abuse Programme Manager

scams
Scams
  • A scam is a scheme that is designed to con people out of their cash
research
Research
  • ‘Short Changed: Protecting people with dementia from financial abuse’ Alzheimer’s Society 2012
  • National Fraud Authority report on victims of fraud, 2011
  • ‘Desperate times, desperate consumers’ Citizen’s Advice 2011
  • ‘ The psychology of scams: Provoking and committing errors of judgement’ Office of Fair Trading 2009
  • Office of Fair Trading report ‘Research on impact of mass marketed scams’ 2006
types of scams
Types of scams
  • Prize draw wins
  • Fake foreign lotteries
  • Bogus psychic predictions
  • Telephone scams
  • Miracle health cures
  • Investment scams
  • Doorstep crime
  • Internet scams
    • Fake bank security emails
    • Phishing for identity
    • Foreign money offers
    • Online dating
common traits
Common Traits
  • They are unsolicited
  • They promise something for nothing
  • They want money upfront
  • They seem too good to be true – and they are!
  • They are perpetrated by criminals who have no regard for the welfare of the victims
effects on the victim
Effects on the Victim
  • They often feel a loss of confidence, self worth, anxiety, depression
  • Feelings of guilt for falling for a scam
  • Fear that someone knows where they live
  • Mental and physical health can deteriorate
  • Debt
  • Become estranged from family and friends
  • Becoming addicted to the scam mail
  • Irrational belief that they will win something soon
  • Older people on average lost twice as much as other age groups with many becoming ‘chronic’ scam victims
identifying chronic scam victims
Identifying chronic scam victims
  • Lots of junk mail being received
  • House full of cheap goods, jewellery, clocks, calculators
  • Frequent calls from strangers
  • Mood swings
  • Withdrawing from family and friends
  • Secretive about finances
  • May be a victim of other crimes; doorstep crime
preventative approaches
Preventative approaches
  • NATIONALLY
    • Age Cymru Scams Toolkit
    • Partnership working
    • Doorstep crime campaign
    • Training and awareness sessions
    • ‘Think Jessica’ Campaign
    • Conferences
    • Media
  • LOCALLY
    • Trading standards
    • Scambusters
    • Community Safety Partnerships
    • Advocacy services
    • Holistic approaches by adult social services
contact details
Contact Details
  • Louise Hughes
  • Elder Abuse Programme Manager
  • Louise.hughes@agecymru.org.uk
  • Ffion Jones
  • Programme Administrator
  • Ffion.jones@agecymru.org.uk
  • Age Cymru
  • St Andrews Park
  • Queens Lane
  • Bromfield Industrial Park
  • Mold
  • Flintshire
  • CH7 1XB
  • 01352 706228
  • www.agecymru.org.uk